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    QUAY Brea Mall

    3.6 (84 reviews)
    Closed 10:00 am - 8:00 pm

    QUAY Brea Mall Photos

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    Reviews With Photos

    Jasmine O.

    I have had SUCH a nightmare trying to get prescription glasses from my provider. I came by Quay at the Brea Mall, and Treazure helped me with all of my questions. I was able to get glasses that make me feel so cute and stylish. I also, got a cute pair of sunglasses while there. Thank you so much!

    Keera S.

    I came to Quay in need of some trendy glasses for an event. Not only did Treazure help me find the perfect pair, she actually helped me find TWO fire pairs. The options were endless but Treazure really helped me figure out which pair fit my face perfectly. 10/10 would recommend and shop at this location again. Check out my new favorite pair of sunnies :)

    Amanda J.

    Super cool store. You can try on all the different glasses and ask any questions of the friendly and accessible staff members. You can buy this brand online but this is one of their only actual stores that you can try in the different styles. They have lots of different sun glasses and blue light glasses too. Easy check out process and you are on your way

    Ashley R.

    Came in to exchange some glasses I ordered online. Kirk was helpful attentive and has amazing customer service. We left with 2 pair of glasses today!! I highly recommend this store ! Great prices !!!!

    Lesephnancy T.

    Quay was one of my favorite brands. However, I just bought a new pair of the high key sun glasses and one of the nose pads came off. I drove all the way the way to this location to see if I can buy a replacement pad and workers didn't even acknowledge my issue. They basically just said to go to lens crafters to find a replacement. You would think a store that sells only sun glasses would have replacement parts. Customer service here really sucks. I ended up going to sunglass hut to get the replacement part and the guy at the cashier said I'm not the only person that went to that store complaining about their service. It just sucks because these glasses just launched too.

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    7 years ago

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    8 years ago

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    4 years ago

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    7 years ago

    Reasonably priced glasses. Rude service. Could have been a misunderstanding but the staff member's delivery came off condescending.

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Business owner information

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    7 years ago

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    6 years ago

    One star to the girl who was extremely rude tonight. No need to be rude just for asking if I can get new frames not the displayed pair.

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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    This place is awesome, the staff was very friendly. Lexi helped me out, she was so nice and very helpful. Great customer service.

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    7 years ago

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    7 years ago

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    7 years ago

    I love their glasses here! Joe helped me find the perfect pair of glasses and accommodated to my needs.

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    8 years ago

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    6 years ago

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    9 years ago

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    Page 2 of 3

    Ask the Community - QUAY Brea Mall

    Can i order a pair of RX glasses from your location, remotely?

    Hi Theresa, Thanks so much for reaching out to us. We can absolutely place an order for you remotely. If you email me directly at James.Davis@quayaustralia.com I'll get you setup.

    Do they do repairs here? Bought a pair online, and they were broken upon arrival

    Hi Samantha, We'd be happy to help you with a replacement for your broken glasses. So sorry to hear that they arrived broken. If you don't mind communicating with me directly at James.Davis@quayaustralia.com I'll get you taken care of!

    Can I do an online return in store?

    View All 4 Questions

    Review Highlights - QUAY Brea Mall

    Danella helped me pick out the perfect pair of sunglasses!

    Mentioned in 3 reviews

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    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    4.8(443 reviews)
    1.2 mi
    $$
    Established in 1992
    Offers customized solutions

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    Photos
    Jeweler's Touch - Best of Orange County!
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 No need to drive all the way to the LA Jewelry District when we are right in your backyard!

    Jeweler's Touch is your Engagement Ring Store! No need to drive all the way to the LA Jewelry District when we are right in your backyard!

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    Glitz & Glam By Gianna

    Glitz & Glam By Gianna

    4.2(5 reviews)
    0.0 mi

    I went in and purchased an outfit. I walked all over the mall w tons of bags only to find out I had…read morea sensor tag still in my clothes. I had to lug everything back up to the store. The girl took it off...that's not the major problem... I live in Georgia. I packed and left Cali. Got home.,,another sensor is on my pants Here's the kicker, they refuse to call me back. Their customer service is horrible How unprofessional that you don't answer or return calls at a business. They have a VM but they refuse to address this problem Now I have fake Gucci pants unuseable w a sensor tag on it and a half run business that won't answer calls Don't go there!

    My wife loved shopping here. She looked at every rack and really took her time. When she held up…read moreclothes so she could get a full length look, I even got to see them. She looked at shirts, pants, pant suits and dresses. There was a very helpful gal who was helping her and taking clothes to the dressing room for her, she looked at the purses and accessories, shoes, you name it. When she was in the dressing room the helpful gal was out in the store still finding clothing for her to try on, it was nice that they had a husband's chair to sit down at while she shopped. I did hear some grumbling coming out of the dressing room, most of the clothes that she had pick would not fit " up top" , she was bummed out because the clothes were really nice. The gal who was helping her out totally understood . She was very pleasant. Well this store we did not make any purchases but their clothes are nice, recommended

    Photos
    Glitz & Glam By Gianna - Swimwear

    Swimwear

    Glitz & Glam By Gianna - Glitz & Glam Masks

    Glitz & Glam Masks

    Glitz & Glam By Gianna - Logo

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    Logo

    Lovisa

    Lovisa

    4.0(21 reviews)
    0.0 mi

    Ooh my gosh. This review is way fucken overdue! Brandon is such a sweetheart and very hospitable!…read moreLet me tell you, actually from the moment I walked in last year October... He did my very first Helix piercing and made me feel so comfortable & confident. He's truly a Gem. He's very attentive, great customer service all around! Jasmine is also a doll, she's made me feel comfy during my most recent (newest) piercings. She's performed two already including todays' & I'm coming back only to this location to cover the rest of my ears. You gotta love Lovisa because of these beautiful peeps!

    DO NOT SHOP HERE. But if you must, make sure to ask the staff questions about their discounts/sales…read morefirst. I came here last weekend with family, and boy was it an awful expedience. To shorten a long story, what happened was we made a purchase without asking about the specifics of their sale that day. My niece purchased the item after we were told that the 60 % discount didn't apply, even though the item was in the 60 % off section. We left, but about 45 minutes later, my niece wanted to return the item. I went with her back to Lovisa to see if we could get a refund. We were denied and told of other specifics that were not initially disclosed. Below are those specifics: -There are no returns on earrings. Totally makes sense, but this is not disclosed anywhere in the store. -The have signs all over the store advertising a sale, but not all items are a part of that sale. Per the gal who worked there, the discounts/sales only apply to items with a red sticker. Also not disclosed anywhere. Many of the items did not have a red sticker on them. -Again, this store lures you in with their red signs advertising a whole store sale, but they do not disclose any details of their sale/policies unless you ask. Not a place deserving of anyone's business. The biggest problem with this store is that you won't get a receipt once you walk out. At this store, they have you type your email on a keyboard to send your receipt. Pretty standard, but when I left the store and returned, I still had not gotten my receipt in my email. I called the girl out about this, she told me that it takes an hour for the receipt to be sent. WHAT???? So, no proof of purchase after the point of sale? What kind of place is this??? I was upset at their deceitful policies, and the unprofessionalism of the girl who worked there, so I asked for customer service and she gave me a number in New York. Don't bother calling it, as its a joke and they will never pick up the phone. As I called customer service in the store, the girl sent two loser mall renta-cops to the store for me. Completely unnecessary as I was not a safety threat. They asked me to leave the store and I complied. Shortly after I left the store, one of the guys left and the other was not even paying any attention to me. Before I left the store, the girl handed me a paper receipt. They should just doing this to start out with. The moral of the story is DON'T SHOP AT LOVISA. GO TO CLAIRE'S.

    Photos
    Lovisa
    Lovisa
    Lovisa - Earrings

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    Earrings

    QUAY Brea Mall - accessories - Updated May 2026

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