I was looking for a charm bracelet, looking at several stores and Brighton easily stood out miles…read morebeyond the rest. Every other store didn't seem interested in selling anything nor did they have good selections. Brighton on the other hand provided amazing service from start to finish and had a large and excellent collection of bracelets and charms. I want to give a shout out to Scarlet for providing the best service one can ask for. She definitely deserves a raise! She was extremely friendly, listened to what I was looking for, and took the time to give a clear and detailed explanation of what they offered as well as providing demos. In the end, I was extremely happy with my purchase and feel I got exactly what I was looking for and all at a great price to top it off. Don't hesitate to check this place out!

I have visited this store many times, usually for gifts for my wife. She loves the jewelry from…read morehere, so I will try to take notes on the items she is looking at. While walking around one of the employees struck a conversation with me and she was super nice. I have always had good experiences inside with no pressure to buy anything. The prices are always fair.

4 out of 5. My work clothing are usually from LOFT because of their sizing. I am short and…read moregenerally all around petite and this brand usually has the sizing I need for pants, tops, dresses, and skirts. All the clothing here are cute and flattering, not only just for petite women, but for all women of all sizes. This particular store has a good amount of sale items for both petite and regular sizing. Customer service is here is better than other LOFT stores; the ladies here are available if you have questions and are quick to process purchases and returns. My only 2 gripes are that there are a lot of clothing (particularly petite clothes) with make up stains on them. Makes me not want to purchase... However, staff has stain removing wipes to help with that, which is a positive. I have also noticed that, online pricing for clothes is better than purchasing in-store. Staff will not honor online price match. If you want a better deal, better off buying online and trying the clothes at home. You can always come into the store for returns if need be, and staff will be accommodating! Best bet for parking is to just park in the nearby structure rather than trying to find spots nearby. Parking is free. Overall, great clothing line for all women who are in need of business casual clothing and love cute styles. Happy LOFT shopping!

I'm standing in front of the store... it's supposed to be opened and the sales associate has not…read moreopened the door for me even after making eye contact Frustrating because I drove 30 minutes to get here

Ulises is always so kind and patient with us! He greets us with a smile and makes sure we are well…read moretaken care of. He took his time to make sure my engraving was exactly what I wanted! Great customer service

As long as I've been going to the Brea Mall, I've never walked into this Pandora store until…read morerecently. I placed an online order to be picked up here for a Disney charm I've been waiting ti be released. The process was easy and straightforward and my order was ready the next day. When I walked into the store, I was greeted by a gentleman who worked there right away. He was extremely welcoming and accommodating and I felt he was genuinely happy to be there. I will definitely be back to this Pandora store!

So i love sterling silver jewelry and was very happy when i found out this place carried Pandora…read moreJewelry. The girl working there is very nice and patient. I tried so many different things and she wasn't frustrated with me at all even if i ended up buying only a few of the things i saw. Over all great service~~ i would recommend this place to anyone. They also carry Swarovski and other designer jewelry. Would defiantly go back to this place.

Love By Kylie is just.... amazing! The employees are very kind, and so welcoming! The jewelry is so…read morebeautiful! I love the Pandora jewelry, and I don't have to go to a Pandora store and wait in line for a long time. I can just come to Love By Kylie! They literally have all the stuff I personally love and want. It's also in a mall, so after eating at like Panda Express I can go shopping. At like Love By Kylie then go to Mochilato for dessert! Its the best location and just one of the best jewelry stores I have ever been too!

A huge Thank you to Adina at Soma Brea Mall for measuring me to such wonderful bras !!…read moreThank you to Kaylea for helping me and mentioning bra sizing what a help. The whole team Arene, Janet and Maritza are all very helpful too. Such great teamwork !! And their bra selection and colors they all had my style size and color wow!! And on top of getting what I needed the price exceptional 3 bras at $99.00 dollars definitely a great price on such wonderful quality merchandise. Can't wait to arrive again and thank you Adina for keeping my measurements on file such great assistance. This store is a must great teamwork quality sizing colors . Thank you team Soma Brea Mall I look forward to another great experience!!:)

Love love soma the prices are great and quality is good . Love their rejection on designs and the…read morevariety of colors . Their sales are fantastic and Janet was great to help us .

Suzanne and her crew are the friendliest and most helpful I've ever encountered and I've been to…read morenumerous different Bath & Body Works stores. They're always so genuinely happy to be at work. At other Bath & Body Works stores, there's usually one person who is rude or seems to dislike their jobs. Every time my family and I shop there, there's never pressure to buy anything even though 99% of the time we make a purchase. As long as Suzanne and her staff are working at this store, my family and I will always be loyal customers.

I love Bath & Body Works for all things hand soap. I don't know what it is about all of their…read morefoaming soaps, but I just don't feel right unless I have it at literally every sink. I love their huge menu of hand soaps and like to choose just the right scent for different rooms. Like Iced Lemon Pound Cake just deserves to be in the kitchen, am I right? I also love all of the seasonal flavors. This store is always well stocked and everyone is so nice. It also always seems like there is a sale happening. I'll be back!

Why did my girlfriend and I even bother shopping at any other location or store to find a dress for…read moreher? We could have saved a lot of time. We went to at least three or four different places to find the right dress. This is our second time we found a dress for my girlfriend at this location. There are a lot to select from. The dresses are sorted by color which made it easier to find a dress. What made the shopping experience much easier is their employees. They were extremely helpful. When my girlfriend had a couple dresses in her hands, the girl immediately said that she can put the dresses at the dressing room so my girlfriend can continue shopping for more. After my girlfriend shopped around and trying dresses on for about 45 minutes, she walked out with a dress.

I don't usually shop in here but lately their clothing has been on point. The big theme right now…read moreis western stuff for some reason, but even those are super cute. I went here to just browse but ended up finding these really unique black jeans and a cute dress!!! I really need to go here more often.

Great service and so patient and helpful and great price selections. Many styles to choose from.read more

I recently visited Jared in Brea to have my engagement ring and wedding band cleaned, inspected,…read moreand sent out for the routine semi-annual maintenance I've received there in the past. Unfortunately, my experience with JD was disappointing from when I requested my rings to be serviced. When I arrived, he initially told me the process would take about 10 minutes and that he would clean, inspect, and check the prongs unless I wanted the rings sent to the lab for a more thorough service but would take 3 days I agreed to have them sent to the lab which is what I typically do. At that point, the interaction noticeably changed. JD insisted also that my engagement ring/band were platinum, despite me explaining that my rings are white gold and only my husband's band is platinum. Even after I pointed out that the receipt itself listed the metal type as "WG 18K," he continued to insist it was platinum on the system.   The bigger concern came when I reviewed the intake receipt. Total rings sent for service were listed with a value of only $3K, despite being worth approximately $25K, and the description of the center diamond was incomplete. JD initially told me the information was there, but when I pointed out the discrepancies, he crossed out the $3K value by hand, replaced it with $25K, and initialed it instead of getting a new receipt, he even if he showed me the print screen that it was changes to $25K.  This did not inspire confidence when leaving a valuable pieces of jewelries in their care. He also sent a copy of a receipt via email.  I also noticed that the photo taken of the diamond's GIA number was blurry and unreadable. When I explained that previous receipts had included much more detailed documentation, including the GIA number written out, Sophie stepped in to assist who has been witnessing the entire interaction. She reviewed my concerns, agreed that the GIA photo was not clear, verified my information, and took the time to compare the documentation with prior records. Because I was uncomfortable with how the intake process had been handled, I requested that the pieces be processed separately, as they had been in previous visits. Sophie accommodated my request and ensured the documentation was completed properly. I want to recognize Sophie for her professionalism, patience, and willingness to address my concerns. She turned an increasingly frustrating situation into one that felt much more secure and transparent. When customers are leaving valuable jewelry for service, accuracy, attention to detail, and professionalism matter. Unfortunately, JD's attitude, dismissiveness, and lack of customer service made what should have been a routine visit feel tense and uncomfortable.  If there's one thing more precious than a diamond, it's confidence in the paperwork that goes with it--and that was in noticeably short supply with JD. Thanks to Sophie for stepping up!