I was at the Brea Mall doing a little retail therapy and I got in the mood for some extra ear…read morepiercings. We stopped in and they helped answer all my questions and reassured me it would be very easy. They have a great selection of earrings to put on after piercings and didn't try to oversell me. The value was great for the experience and earrings. I'll be back soon to get more, I'm sure!

Was here for my little sister's first piercing and Paulene was so helpful and kind! Explained…read moreeverything from the jewelry options to what to expect during the piercing and even adjusting the piercing spot multiple times to get it just right! Was so great with aftercare advice as well and just made the whole experience such a nice time! Thank you!

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Incredibly well-run, family-owned jeweler with exceptional service from start to finish. They were…read moresuper responsive on Yelp, and from the moment I arrived, I was impressed - even the security greeter at the front was so welcoming. They had delicious cookies and refreshments available, which was such a thoughtful touch. I originally came in to resize my engagement ring but ended up creating an entirely new custom ring and setting of my dreams. Everything is done in-house with meticulous craftsmanship, and the process took about four weeks. Flynn was amazing to work with throughout patient, creative, and detail-oriented. The white-glove service and stunning final result exceeded every expectation. I can not stop staring at my ring.

I never complain about anything. However, I will never return to this store due to their return…read morepolicies and very unprofessional consumer service by the manager at this location.

Really cute korean fashion boutique!…read more The lady owner is friendly and sweet. She greeted us with smile when we walk in the store. She took time to show us around and let us did our browsing. Their price may be moderate high, but unique and good quality. Now the entire store is having holiday sale which - 20% off for everything and 30% off for accessories. Some scarves are on sale for $10. (11/17/2022) If you like moderate to high end korean fashion, come check out the store, you wont be disappointed!

I recently won a $100 gift card for this store and although not necessarily an age appropriate…read morestore for me, I was able to see lots of items I loved. Specifically Jack Skellington items so we bought a blanket, a couple of plush dolls and some slippers. So I guess age appropriate doesn't apply after all! The service was awesome! The cashier helped me buy the items and applied some sales prices so I was able to squeeze more out of the gift card. A+

Hot Topic reminds me of my High school years except I still come here to look around even as an…read moreadult! Why not? They have really cute stuff here. The backpacks, the jewelry, the cute socks and accessories. I used to love buying all my belly rings here lol! I still love this store, we stopped in to see if they had maybe a cute lunchbox for baby girl. Didn't see anything, saw so many other things I wanted but don't really need right now. So we looked around, they had a lot of really cute stuff I wanted to get but maybe next time. We had fun looking around the store though they have so much to look at. It was pretty busy but everyone there was friendly and helpful. Couldn't find a cute lunchbox but def will be back again. This store is nostalgic and always will be fun! Have a beautiful day, be kind to everyone :) Aloha

Mazin was so helpful with getting us a replacement screen protector and phone case! Honestly, we…read moregot the best customer service from him at this kiosk then we have at any other store we've recently been to! Will definitely be coming back just for him!

I came into ZAGG Brea needing a new screen protector for my iPhone, and Rodrigo absolutely…read moredelivered top-notch service. He was friendly, knowledgeable, and made the whole process super easy and fast. He explained the options clearly, helped me with a warranty replacement, and applied the new screen protector flawlessly. I really appreciated his attention to detail and how he treated my phone like it was his own. Customer service like this is hard to find these days -- Rodrigo went above and beyond. If you're at Brea Mall and need a screen protector or anything ZAGG-related, ask for Rodrigo. Highly recommended!

I don't usually shop in here but lately their clothing has been on point. The big theme right now…read moreis western stuff for some reason, but even those are super cute. I went here to just browse but ended up finding these really unique black jeans and a cute dress!!! I really need to go here more often.

How do I leave less than a one star review? Marie is a real hero. This stores quality is obviously…read moretrash but damn the employees are just the same!

We bought a wallet as a gift here, but then lost the bag and were panicking. The crew at Open…read moreMarket contacted the item's creator and got her to bring in another one right before Christmas. Great communication, and really going above and beyond for their customers!

Cute clothing stores with fashion accessories. Located inside Brea Mall , ground floor (opposite H…read more& M store). Friendly staff and spacious rooms. Everything seem special and unique. Price is little higher but with unique designs and quality.

Love coming this store always have new stuff and bring different things too that you will like the…read moreworkers are friendly and helpful

My daughter loves this store so it's always a must to come in…read more They have great deals and the service is great as well. I always end up getting something for myself and my son. This time around even grabbed something for my bestie :) They have a variety of backpacks and apparel as well as accessories. The prices are very good.

I went in and purchased an outfit. I walked all over the mall w tons of bags only to find out I had…read morea sensor tag still in my clothes. I had to lug everything back up to the store. The girl took it off...that's not the major problem... I live in Georgia. I packed and left Cali. Got home.,,another sensor is on my pants Here's the kicker, they refuse to call me back. Their customer service is horrible How unprofessional that you don't answer or return calls at a business. They have a VM but they refuse to address this problem Now I have fake Gucci pants unuseable w a sensor tag on it and a half run business that won't answer calls Don't go there!

My wife loved shopping here. She looked at every rack and really took her time. When she held up…read moreclothes so she could get a full length look, I even got to see them. She looked at shirts, pants, pant suits and dresses. There was a very helpful gal who was helping her and taking clothes to the dressing room for her, she looked at the purses and accessories, shoes, you name it. When she was in the dressing room the helpful gal was out in the store still finding clothing for her to try on, it was nice that they had a husband's chair to sit down at while she shopped. I did hear some grumbling coming out of the dressing room, most of the clothes that she had pick would not fit " up top" , she was bummed out because the clothes were really nice. The gal who was helping her out totally understood . She was very pleasant. Well this store we did not make any purchases but their clothes are nice, recommended

Ooh my gosh. This review is way fucken overdue! Brandon is such a sweetheart and very hospitable!…read moreLet me tell you, actually from the moment I walked in last year October... He did my very first Helix piercing and made me feel so comfortable & confident. He's truly a Gem. He's very attentive, great customer service all around! Jasmine is also a doll, she's made me feel comfy during my most recent (newest) piercings. She's performed two already including todays' & I'm coming back only to this location to cover the rest of my ears. You gotta love Lovisa because of these beautiful peeps!

DO NOT SHOP HERE. But if you must, make sure to ask the staff questions about their discounts/sales…read morefirst. I came here last weekend with family, and boy was it an awful expedience. To shorten a long story, what happened was we made a purchase without asking about the specifics of their sale that day. My niece purchased the item after we were told that the 60 % discount didn't apply, even though the item was in the 60 % off section. We left, but about 45 minutes later, my niece wanted to return the item. I went with her back to Lovisa to see if we could get a refund. We were denied and told of other specifics that were not initially disclosed. Below are those specifics: -There are no returns on earrings. Totally makes sense, but this is not disclosed anywhere in the store. -The have signs all over the store advertising a sale, but not all items are a part of that sale. Per the gal who worked there, the discounts/sales only apply to items with a red sticker. Also not disclosed anywhere. Many of the items did not have a red sticker on them. -Again, this store lures you in with their red signs advertising a whole store sale, but they do not disclose any details of their sale/policies unless you ask. Not a place deserving of anyone's business. The biggest problem with this store is that you won't get a receipt once you walk out. At this store, they have you type your email on a keyboard to send your receipt. Pretty standard, but when I left the store and returned, I still had not gotten my receipt in my email. I called the girl out about this, she told me that it takes an hour for the receipt to be sent. WHAT???? So, no proof of purchase after the point of sale? What kind of place is this??? I was upset at their deceitful policies, and the unprofessionalism of the girl who worked there, so I asked for customer service and she gave me a number in New York. Don't bother calling it, as its a joke and they will never pick up the phone. As I called customer service in the store, the girl sent two loser mall renta-cops to the store for me. Completely unnecessary as I was not a safety threat. They asked me to leave the store and I complied. Shortly after I left the store, one of the guys left and the other was not even paying any attention to me. Before I left the store, the girl handed me a paper receipt. They should just doing this to start out with. The moral of the story is DON'T SHOP AT LOVISA. GO TO CLAIRE'S.