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    Icing

    3.8 (22 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    Accessories she picked out
    Jessica G.

    Took baby girl to the mall today because she has been wanting her ears pierced, but has been a little scared to do it until today! So we stopped at Icing and they actually had a deal with piercings today too, so get ears pierced and 3 things for 50% off anything in the store. Walked in and 3 girls were standing by the piercing area and I asked them if they are doing them today they said yes. The employee Vanessa who was amazing and so sweet and gentle with baby girl. Made her feel less scared and worried. Baby girl picked out the 44mm pink stone which is actually her birth stone :) Vanessa was so sweet, she told baby girl it's a tiny pitch and thats it. So she got a bit nervous got the dots on her ears and Vanessa got the piercing gun ready and said are you ready? Baby girl said ok, so I called my husband so he can watch too lol. Couple seconds it was done she didn't cry or anything she got a little hot and flushed after but she was ok sat there for a few and got up excited to pick out some new ones so after Vanessa asked if we wanted to pick out any earrings for after 3 weeks of cleaning she can change her earrings. So she got some stuff, picked out some earrings and a few other things. She is so happy thank you so much Vanessa for making her feel so comfortable and calm during the whole process you are awesome!! I would highly recommend coming here for piercings or cute little jewelry for kids or even adults it's such a fun store. Thank you again so much Vanessa for all your help you rock! Have a beautiful day, be kind to everyone :) Aloha

    Karly J.

    I have been coming to Icing for jewelry and hair accessories for about 3 years now and I love it here. The energy is always so high in there and the employees are so helpful. It makes me comfortable enough to ask questions and opinions when i need to since i'm such a shy person. When my ears started to get irritated, the employee with long brown hair showed me their sterling silver earring options. I switched my earrings out and they felt better almost instantly! I was also able to do a buy 1 get one 50% off which was great! Thank you to icing & their employees, I'll be back!

    scrunchie wonderland
    Samantha V.

    I love shopping here! They always have what I need and most times I leave with even more than enough. I love how many deals they offer and their customer service is great. Here is a pic of my top fav thing, scrunchiessss! They have every color and pattern you can imagine

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    12 days ago

    Went for piercings and bought some earrings, Paulene was super friendly and accommodating!

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    Ask the Community - Icing

    Review Highlights - Icing

    I was at the Brea Mall doing a little retail therapy and I got in the mood for some extra ear piercings.

    Mentioned in 4 reviews

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    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (441 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    Incredibly well-run, family-owned jeweler with exceptional service from start to finish. They were…read moresuper responsive on Yelp, and from the moment I arrived, I was impressed - even the security greeter at the front was so welcoming. They had delicious cookies and refreshments available, which was such a thoughtful touch. I originally came in to resize my engagement ring but ended up creating an entirely new custom ring and setting of my dreams. Everything is done in-house with meticulous craftsmanship, and the process took about four weeks. Flynn was amazing to work with throughout patient, creative, and detail-oriented. The white-glove service and stunning final result exceeded every expectation. I can not stop staring at my ring.

    Glitz & Glam By Gianna

    Glitz & Glam By Gianna

    (5 reviews)

    I went in and purchased an outfit. I walked all over the mall w tons of bags only to find out I had…read morea sensor tag still in my clothes. I had to lug everything back up to the store. The girl took it off...that's not the major problem... I live in Georgia. I packed and left Cali. Got home.,,another sensor is on my pants Here's the kicker, they refuse to call me back. Their customer service is horrible How unprofessional that you don't answer or return calls at a business. They have a VM but they refuse to address this problem Now I have fake Gucci pants unuseable w a sensor tag on it and a half run business that won't answer calls Don't go there!

    My wife loved shopping here. She looked at every rack and really took her time. When she held up…read moreclothes so she could get a full length look, I even got to see them. She looked at shirts, pants, pant suits and dresses. There was a very helpful gal who was helping her and taking clothes to the dressing room for her, she looked at the purses and accessories, shoes, you name it. When she was in the dressing room the helpful gal was out in the store still finding clothing for her to try on, it was nice that they had a husband's chair to sit down at while she shopped. I did hear some grumbling coming out of the dressing room, most of the clothes that she had pick would not fit " up top" , she was bummed out because the clothes were really nice. The gal who was helping her out totally understood . She was very pleasant. Well this store we did not make any purchases but their clothes are nice, recommended

    Lovisa

    Lovisa

    (21 reviews)

    Ooh my gosh. This review is way fucken overdue! Brandon is such a sweetheart and very hospitable!…read moreLet me tell you, actually from the moment I walked in last year October... He did my very first Helix piercing and made me feel so comfortable & confident. He's truly a Gem. He's very attentive, great customer service all around! Jasmine is also a doll, she's made me feel comfy during my most recent (newest) piercings. She's performed two already including todays' & I'm coming back only to this location to cover the rest of my ears. You gotta love Lovisa because of these beautiful peeps!

    DO NOT SHOP HERE. But if you must, make sure to ask the staff questions about their discounts/sales…read morefirst. I came here last weekend with family, and boy was it an awful expedience. To shorten a long story, what happened was we made a purchase without asking about the specifics of their sale that day. My niece purchased the item after we were told that the 60 % discount didn't apply, even though the item was in the 60 % off section. We left, but about 45 minutes later, my niece wanted to return the item. I went with her back to Lovisa to see if we could get a refund. We were denied and told of other specifics that were not initially disclosed. Below are those specifics: -There are no returns on earrings. Totally makes sense, but this is not disclosed anywhere in the store. -The have signs all over the store advertising a sale, but not all items are a part of that sale. Per the gal who worked there, the discounts/sales only apply to items with a red sticker. Also not disclosed anywhere. Many of the items did not have a red sticker on them. -Again, this store lures you in with their red signs advertising a whole store sale, but they do not disclose any details of their sale/policies unless you ask. Not a place deserving of anyone's business. The biggest problem with this store is that you won't get a receipt once you walk out. At this store, they have you type your email on a keyboard to send your receipt. Pretty standard, but when I left the store and returned, I still had not gotten my receipt in my email. I called the girl out about this, she told me that it takes an hour for the receipt to be sent. WHAT???? So, no proof of purchase after the point of sale? What kind of place is this??? I was upset at their deceitful policies, and the unprofessionalism of the girl who worked there, so I asked for customer service and she gave me a number in New York. Don't bother calling it, as its a joke and they will never pick up the phone. As I called customer service in the store, the girl sent two loser mall renta-cops to the store for me. Completely unnecessary as I was not a safety threat. They asked me to leave the store and I complied. Shortly after I left the store, one of the guys left and the other was not even paying any attention to me. Before I left the store, the girl handed me a paper receipt. They should just doing this to start out with. The moral of the story is DON'T SHOP AT LOVISA. GO TO CLAIRE'S.

    Icing - jewelry - Updated May 2026

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