I did not feel like a paying customer who deserved to be treated like someone's daughter. I was in…read morea rush and needed to get my nails done before a work event the next day. I had two nails that needed to be repaired and I always get acrylic (for length) and gel polish (for long lasting coverage). I read a few reviews and decided to give this business a try. Huge mistake! When I walked in there was only one customer. That should have been the first red flag. All employees were lounging on furniture and engrossed in their cell phones. No problem. There was a weak attempt at a greeting before she asked what I needed. I sit down where she tells me and immediately in my face noticed a plastic divider that between me and the nail tech which would remind you of what we used more during Covid. Not only did we have that going on but they put an 8x10 paper of their services smack dab in the middle so you could not see her or your nails being done. Never ever in my life have I been to any nail shop that does this. That should have made it clear that they are on some different customer experience tip. Second huge red flag. She starts on my nails and never measured the length of the two new tips against the other two on the other hand which means she would have uneven nail lengths from one hand to the other. Her touch was aggressive. I started to feel hate coming from the other side of the table. It was weird, insanely uncomfortable, and it made me feel unsafe to be so unwelcome for no reason. She would work on my hand then throw it back at me when ready for the next hand. She did ask me if my nails were ok from time to time and I would tell her what to fix and there would be attitude through her body language as though I inconvenienced her. I was asking about the middle finger nail on my right hand because the nail was longer than I should have it for work, but she never filed it down right and the shapes of my nails go from almond to oval to stiletto depending on which finger you look at. I had enough of her unwelcoming behavior and low quality nail job. I wanted to get out of there before I said something that would lower my behavior to her level. I did not care to match energy but get as far away from this business as possible. Not certain if she is part of America that gets caught up in court cases associated with boycotts, but that may have been the very reason this business had no customers. I would NEVER give this business a second chance and my co-workers noticed the defects in my nails especially where she did not paint the sides of the nails, the different shapes, and the awful length differences. Zero quality. Unfriendly and hostile service, it guess who was first to the register? That is the only $55 this business would ever receive from me. The lady didn't like me from the beginning and I had no bad interaction with her until I was able to have both of my hands available for the last inspection. I told her I would never come back, expect a real candid review, and that she needs to have someone else start reviewing her work for quality after filing and shaping and before any final costs are applied, and I would not and could not tip her. I have to go to another business and nail tech and spend double to have this nightmarish job overhauled. I am so disappointed that employees treat good consumers like this. Spread the word! Do not ever visit this establishment. If the employees or owners do not like the community they serve relocate to where you do care about the community. I asked a young girl skipping toward us if my nails were even and the lady spoke in her native tongue likely commanding her to ignore me or lie, so the girl said "Yes," but would not dare look at me. As I leave the girl (not the woman but the girl appears to be related to someone at the shop) hops into a big body Lexus and takes off. Lexus is known to be a good car. Imagine if they charged her full price for a lemon (the Lexus). They would understand where consumers are coming from more of it hit them in their pockets. Gel already chipping day one, uneven nail lengths, inconsistent shaped nails on the SAME hand, paint missing on the sides of nails, and I am FORCED to get this shotty, unprofessional-looking work corrected. She wanted my time and my money. I would never treat people like this especially if I still charge you full price. I should not have to tell you how to do a basic nail job. These look like a child helped her. Let's stop giving money to those that treat us like we are less!

Terrible first and last visit. From the moment we walked in, the staff had attitudes. Mid-afternoon…read moreon a Saturday and the place was empty--should've been my first red flag. Instead of greeting us, every lady was glued to her phone, and when someone finally did acknowledge us, it was with pure rudeness. The service felt rushed, like they couldn't wait to get back to scrolling. I specifically asked the tech not to shape or file my big toe, and she did anyway--leaving it uneven. On top of that, my feet started itching immediately after leaving the chair, which has never happened to me at a salon before. Unprofessional, rude, and careless. They didn't deserve a dollar of my money. I won't be back, and I don't recommend anyone waste their time here.

Nilza is an absolute perfectionist, in the best possible way. She is an artist and very pleasant to…read moresit and speak to. She does amazing work.

First time visiting Nilza salon. I was impressed with her salon, cleanliness, and her very…read moreprofessional and friendly personality. I told her what I wanted and she showed me colors that would fit me and it was perfect. I will be visiting her salon again. Thanks Nilza.

Customer service is everything and that can make or break a business. Me and my eleven year old…read moredaughter have been coming here for over a year. Normally when we come for pedicures she gets the kid pedicure. Well we when arrive for the latest appointment the age for a kid pedicure is 10. I told the lady she's been getting kid pedicure and the age use to be 12. She said no it hasn't (like I don't know what I day). I told her no it's been the kid price for over a year. Her answer to that was well the techs have been making a mistake. For over a year! If the age changed just say that because 3 weeks ago it hadn't, and we just use whoever is available when we arrive. With that lie we will not be back!

Got the talons sharpened today. Just kidding. Pedicure, always clean and professional. I'll return…read morein 2 weeks. Highly recommend!

Pretty small place, but space is well used. Efficient, maybe because we were on a time crunch. We…read morewalked in for 3 pedicures without an appointment and they got us in on a Saturday late morning in under 25 minutes. Pedicure was about 20 since we chose the not so basic option. It is very basic. But not bad. I typically prefer when someone is very attentive to cutting my nails, cuticles, and taking care of any extra skin or nail attempting to become ingrown. But for what I absolutely needed today, this worked well.

I recently visited BL nail salon and had a mixed experience. We arrived and waited about 10 minutes…read morebefore starting our pedicure. Initially , I was hesitant due to the delay process , but I was pleasantly surprised by the final result - it turned out great! However I felt the 20 minute massage that I paid for could have been improved. Overall, it was decent a decent visit , but a bit more attention to the massage would enhance the experience. Ambassaor Dee

Second review of this place and now I see why I should not have come back! Waited close to 20 mins…read moreto get my service. They only have 4 techs here plus the owner who does nothing. The guy finally comes over and starts my pedicure. Another tech finished her client and was about to sit next to me to start my nails. Another customer walks in and the owner tells her to not do my nails and start on the lady that walks in. No, if I had to wait she needs to wait as well. You're gonna make me wait longer for my service because another customer walks in and you start straight on her service? What's wrong with her waiting 20 mins like I had to? I only come here because my husband likes to get his pedicures here. Plus while I was deciding on what I wanted in the beginning she kept trying to upcharge extras when the prices of everything on their menu had already gone up!

Today I went in asking for round almond nail set. When I walked in I showed a picture and asked if…read morethey had anyone available able to do this set. They said yes. I sit down and showed the guy my inspo and made sure I was clear on the shape. He said okay. All the tips were on and he just started to shape one to see if it was what I wanted. I said no can you round it up more, sorry I'm very particular with my shape. He went and tried again and it still just did not look right it was square on top and round on the sides. No where near almond round. I still was very respectful. He said okay can I try on another nail I said yes. He then gave me stiletto. At this point I'm not going to stay and pay for something if my service cannot be fulfilled. So I kindly asked if he could soak the nails off before he proceeded to even paint and get any further. Nail tips were just glued on my nails mind you. He calls the ladies over and they try to ask me if I could let another person try. I said no thank you can I just get the nails removed. The guy doing my nails gets upset and has an attitude. And starts to RIP the nails off my fingers and then CUTS my natural nails down so short and painful. I just sat there, ready to just leave. Once the nails are all in his palm of his hand he tosses them on the counter and shoos me away like I'm an animal and said go somewhere else. I turn and said hey I was never disrespectful to you so don't disrespect me. He continues to tell his employees in an attitude so I turn again and asked if he just doesn't disrespect me. As a young girl that's very un called for, reviving that from a grown man. Overall do not go here. Service is so awful and disrespectful. They even denied everything that happened and never apologized.

Today's experience was much better than my last. Ms. Angela may have been having a bad day the…read morelast time I came and I told myself that I wouldn't come back. I wanted to give her another chance. Today's experience was completely different - and 10 times better. She took her time and was much more personable and didn't rush through my nails!! She definitely redeemed herself! The music is always a vibe as well. I will be back - more than likely!

I give it one Star because The facility is clean. But they…read moreare seriously overpriced! Coming through the door I was quoted $34 for a basic pedicure. I added gel polish to my toes and gel polish to my hands. No tips, no acrylic of any kind. When I checked out I was charged $110. I won't be returning and if you're on a budget consider this before going in there.

The wait time was short. The staff were friendly and professional. The manager was great! Vibrant…read morepersonality. The nail techs (Mimi and Tina) were impeccable! Come visit Mimi for nails and Tina for pedicure! We will be back! We want our toes to play nice with each other and not rough! Clean and aesthetically pleasing environment.

I asked for an even, defined square set, but my nails came out inconsistently shaped, and one thumb…read morewas noticeably shorter. She corrected the thumb but blamed me for not requesting a tip, even though I had agreed to tips before the service began. The overall shaping remained uneven after I raised concerns several times. A language barrier also made it difficult to communicate my requests, concerns, and split payment. When the manager joined through FaceTime, I explained that I wasn't happy with my nails. Her response was, "We do our best," before returning to asking for payment without offering a solution. I was actively trying to pay throughout. I'm happy to pay for quality work. I expected consistent shaping, effective communication, and my concerns to be taken seriously. After repeatedly speaking up and feeling dismissed, I needed to get my son home and left disappointed. Photo attached.

Nice nail salon. They have an extensive variety of nail colors and designs. They also offer free…read moremargaritas with a pedicure service. The salon has a lot of nail techs so usually when I come in there is no wait time which is nice . I am a bit skeptical however of their cleaning methods though. My pedicure tech was placing the cuticle utensils right back on the cart on top of the toe nails clippers right after she scrapped my toe nails , seemed a bit unsanitary. 3 stars because cleanliness is a big deal ! Menu listed below was for Thursday prices

I really appreciate the love and kindness from the staff especially from the guy from behind the…read morecounter lol his Name is Mr. Z and I love and appreciate his help while going through the battle of my life he stepped right in and made sure I got taken care of so I could feel good about myself going back into the hospital to fight for my life! I want to say thank you to him and the whole staff and establishment For all their support. It's more than just nails for them they are family!!!!

So I asked for the builder Gel and the fact that they did but did them correctly the last place did…read morethem so this that 2 days later they was popping off but the guy did them and did them good and not only that took me at the last minute!!!!!

Great Customer Service. Make You feel like a Queen when giving Service. They do have one Tech that…read moreseems not to know what No means.

Cedar Hill Nails did an AMAZING job !! This was my first time at this location and they do take…read morewalk-ins but I definitely recommend calling to book. I asked for a full set french tip, and showed her my inspiration picture and they looked even better than the picture!!! They didn't take too long (1hr) and they offer you drinks while you are having your service. They are so friendly and welcoming! I'm so in love with my nails and I will be returning as a regular!

I WOULDN'T RECOMMEND THIS PLACE TO MY WORST ENEMY! ZERO STARS…read moreI spent weeks growing my toe nails so that they could be squared for my wedding. As soon as I sat down, my toenails were trimmed down to the bone almost, even though I said I wanted a square shape, she had the audacity to say "I'm not done filing yet". I even showed photos of what I wanted. Well, now she's "done filing" and my pinky toe looks like it belongs in a Shrek movie as a foot double for disgusting feet!! From moment I walked in, we were treated with such contempt and rolling eyes, like we were such an inconvenience- Well I'm sorry I brought THREE of my friends to get you more business!! And None of their nails came out the way they wanted. I've also been to this place alone, and it sucked then, but I was hoping it was a one off thing, and maybe it was just a bad day. But now I've been there like thrice, and it kept getting from bad to worse. Not only are the people running the store RACISTS, because it's Texas and I'm used to it by now, they're also super unskilled and to top it off not willing to take any input from their customers. WORST EXPERIENCE EVER