Nice nail salon. They have an extensive variety of nail colors and designs. They also offer free margaritas with a pedicure service. The salon has a lot of nail techs so usually when I come in there is no wait time which is nice . I am a bit skeptical however of their cleaning methods though. My pedicure tech was placing the cuticle utensils right back on the cart on top of the toe nails clippers right after she scrapped my toe nails , seemed a bit unsanitary. 3 stars because cleanliness is a big deal ! Menu listed below was for Thursday prices read more

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the receptionist is rude and loud. she's the reason the business is not doing as well as it can. she claims she's the owner but I met the owner and it's a man. she argues with other workers in front of customers and put you out and threaten to call the police on you because she's in a bad mood or if you ask too many questions about the ser you're paying for. I see why press on is so popular now read more

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U need nail's is my go-to place and my favorite people are Amy and Summer. They are great at their job. I highly recommend them. Very clean salon and good atmosphere. read more

I really appreciate the love and kindness from the staff especially from the guy from behind the counter lol his Name is Mr. Z and I love and appreciate his help while going through the battle of my life he stepped right in and made sure I got taken care of so I could feel good about myself going back into the hospital to fight for my life! I want to say thank you to him and the whole staff and establishment For all their support. It's more than just nails for them they are family!!!! read more

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Not sanitary! As I sat with my feet in the water for my pedicure the water began to fill to the top of the pedicure bowl. Ruby quickly grabbed a bucket and began getting the water out. She used a bucket due to the plastic lining already being in place. The problem is THIS IS THE SAME BUCKET USED TO GET EVERYONES water out the pedicure bowl. When you take a bucket from one bowl to another while there's a persons feet in it, IS NASTY! Don't dip a bucket in my water that has been in someone else's dirty feet water even if it's just to remove water. Because I asked for clean water she told me she no longer wanted me as a customer. This place is unsanitary and doesn't understand the meaning of germs and how they spread. DO NOT GO HERE!!!!!!! read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

My nail tech knew exactly what I wanted! She did a wonderful and neat job in so little time (30 minutes). Definitely recommend it here! read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

I was referred to U Need Nails by a good friend to try Stephanie. My experience with the gentlemen at the front desk was horrible. I was told he is the Owner's son. He was rude as hell!!! I will never spend my money with anyone and/or business who treats a new client in the manner in which he did!! read more

I want to warn others still patronizing this nail salon U NEED NAILS because this went beyond a customer service issue. On Saturday, I planned to go get my nails done and a pedicure. I had made an appointment days in advance due to the New Year holiday. I checked my calendar to look at my appointment time. It was on there twice so I was confused so I thought I'd give the salon courtesy call. I told them that I had an some appointment but I wasn't sure if it started at 4:00 or 5:00. (It was 4:02). The front desk manager replied it's at 4:00 I immediately apologized and said oh wow I had it totally wrong in my calendar. I told him I could be on the way and be there within 10 minutes. He told me that if I wasn't there 7 minutes after my scheduled time that they automatically canceled. I told him there was no possible way I could be there at in 7 minutes but 10 is the best I could do. He said OK I'll see you in 10 minutes. I raced to put on my shoes looked at the clock and reasoned with myself and said I don't want to put myself in a racing situation so I called the salon back and said hey I'm going to go ahead and pass on this appt bc I'm not going to be able to make it unless you want to put me in your next available spot. He said the nail tech didn't have any more spots. I said ok that's fine... He said he would put a walk-in in my place which was cool. I told him that I had a pedicure scheduled next so I was still going to be in route and I would get with whoever was available for my nails later once I got there. He told me No! Your 5:00 appointment has been canceled as well! I said why? He said if you can't come to one appointment you can't come to any of them & that's policy. I said when has it ever been policy I have been a loyal customer for 7 years coming about every 2 weeks and this is never been a policy that I've seen or heard about. He said well it is and your canceled. I replied you can't cancel me just like that. The appts are unrelated with 2 different techs. He continued to talk down to me as if I was a child even after my courtesy calls. I told him that if he felt so strongly about canceling my BOTH my appointments because I was a few minutes late not to expect me to be a customer any longer. The manager immediately started Singing on the phone "That's fine with me" . I was shocked... how immature...it was like he was taunting me and belittling me...and I called him a ass and hung up. It was hard enough to get the appointments around the holiday and I was still willing to show up after my calendar mistake. I wanted to see these written policies & demeanor in person, besides the techs shouldn't be financially punished on account of his behavior so I gathered myself and showed up for my existing appt at 5:00 about 40 min later. I walked in as normal & quietly signed in the appt book. Our interactions have been by phone but as soon as he saw me standing there he rushed from the back of the store and said can I help you I said yes I'm here for my appt in a regular voice. He stared at me & said are you Amber? I said yes I am. He said what are you doing here!! I canceled you! I said calmly I had an appt scheduled today and I'm here for it. He said I canceled you because you yelled at me on the phone. I told him that's not why you canceled me, I didn't yell at you... and you sung to me on the phone that you didn't care about me being a customer. He started yelling you need to leave and said he was calling the police. My nail tech came to the front standing next to him and she kept her head down as if she was afraid to lose her job if she spoke up. He called the police in front of all of the storefront employees & customers!! He then started describing everything I had on as if I was a criminal. It was so embarrassing and degrading... all because I called him in advance to tell him I was going to be late. Smh... I left because I have kids and I didn't want them to live with the experience of me being arrested. As a community, you're free to choose what businesses you patronize for your services. I am a very level-headed business owner myself. But he sent a very important message that I was disposable and that he would take my "black dollar" for years and carry on with his day and it wasn't about the customer experience. I have referred several customers in the past to this establishment even some coming from Plano that had negative experiences upon their arrival and after nail services were rendered. I know they are not going to return and neither am I. I URGE you to take a stand and not pour your hard-earned money into businesses that don't care and dispect you. Again this was at U Need Nails 130 W Beltline Rd #3 Cedar Hill, TX 75104 read more

U-Need Nails - In plaza in Cedar Hill next to Family Dollar & Williams Chicken - Nail Salons Near Me - Cedar Hill, Texas

This is my go to spot. But do not ever come here if your nail is broken. I came here last Thursday to get my nails done for my sister wedding; my nail broke on Sunday; i came up here Monday to get my nail fixed and this what they gave me. I ask the girl that's fixing my nail, can i get a tip put back on here? No I'm just trying to even it out here. No i came to get it fix. Not to even it out hell i coulda did that at home. read more

U-Need Nails - This the hand with the broken nail - Nail Salons Near Me - Cedar Hill, Texas

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This is the WORST service I've ever experienced. The nail tech cut my ankle not once, but twice when using the scraper on my feet. I told him after the 1st time but he just was not being careful and rushing so it happened twice. My ankle was initially bleeding so much I had him drain the water and stop the rest of that portion of the service and just polish my toes. He kept wiping my ankle and applying this liquid until it eventually stopped(see photos). At the end he quoted me $25, the full price of the service which was completely unacceptable! I tried to explain to the manager why this was a problem and he offered $5 off and a bandaid. To me, this was insulting being that 1. I have paid hundreds of dollars at their establishment and never caused issues or complained. 2. I didn't receive full service because of the blood, pain, sanitary reasons, and fear of making it worse. I tried to reason and inform him that I thought half would be fair and stood firm on the $5. I then left and waited as he called the police on me. He sent an out of uniform officer to scare me and told me I was going to jail. (I was sitting in my car waiting on uniformed officers). When they came he said we would need to work this out, which was fine. He came outside and not only refused to allow me to speak and talked over me he took the price back up to $25 and had officers put me on some criminal trespassing list ALL BECAUSE THEY MESSED UP and weren't being reasonable. This manager was rude, unprofessional, and does not value customers. He believes he is better than us and had ZERO respect for us as paying customers. I am disgusted and everyone deserves to know about my experience. read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

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Pedi was rushed. My daughters nails look like trash. My 4 year old could have done a better job at painting nails. I would not recommend this place. I saw a small girl give her nail tech $5 tip and he was obviously upset as soon as she turned around he threw the $5 on the table and started rambling away at his co worker I would only assume he was disappointed with his tip amount. Nails were subpar to say the least. I will not be returning. read more

not sure what happened to my prior review i posted, nonetheless, here goes one from today. RELAXING is one way to start describing this spot. my wife and I have definitely found our new to go shop for our pedicures. I didn't used to be to fond of getting my toe nails done, but I caved and now I can't wait to go again. All due in part to U-Need-Nails. I tell you, it is so darn relaxing and so worth the time. Wether with an appointment or walk in, the customer service which i read here was not to well, I ask myself, are you sure you are at the right place?? Because we love the way we are greeted, taken care of, and even at the end we are thanked for coming in. Awesome, Fantastic, Phenomenal! We will be back next month. P.S. Jenny is who takes care of me, she is the sweetest!! read more

U-Need Nails - #Treatyoself - Nail Salons Near Me - Cedar Hill, Texas

The Manager has very very poor customer service!!! Very rude, immature & demeaning. Very hard to believe this place is still in business!!!!

The only reason I can give 1 star is because of Leanne, who does a great job on pedicures for me and my husband. However, the lady at the front desk (short with the white hair) who answers the phone and books appointments is totally rude and disrespectful. She has zero customer service skills and seems to get flustered when she has to answer "too many"phone calls. I called on 3/29/2023 about 11am to make an appointment for me and my husband to come at the same time. When I called back to make a change, she got totally upset & actually started hollering, saying I was "taking up too much of her time." I was shocked she was so impatient and unprofessional. I decided to go to the salon to express my disappointment at her behavior and to ensure she understood what appointment time I asked for. When I brought up the phone call & my appointment, she immediately started hollering again, saying she had "too many phone calls," and I was "taking up too much time." She jumped up and waved me away and said, "just don't come, go!" Now, I'm really appalled because I kept my tone low with a calm voice and stated I was a regular customer and was always respectful and polite to her. She continued screaming saying, "I don't care!" I spoke to Leanne and let her know what happened, but I won't continue giving my business to a place with employees that are rude and nasty. Obviously they do not need or want my business. She seemed to validate the stereotype of how a particular ethic group treats customers from another background. I can't otherwise explain why this lady was this ugly & demeaning. There are many other nail salons that do good work AND have good customer service. Bur come to U Need Nails in Cedar Hill, Texas if you don't care how you're treated. (Perhaps this lady must not want Leanne to have any more customers because she always asks if I want someone else to do my pedicure, whenever I call.) read more

U-Need Nails - Front entrance. - Nail Salons Near Me - Cedar Hill, Texas

My first time here, and Ms. Tu took very good care of me! Super nice, very clean, and also talented!! Definitely recommend, and definitely will come back read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

$55..00 bill was post on my account for $555.00 . Try to explain to the server the error he keep said sign for service my bill is right 5 minutes of words from him and I and another customers . I ask for manager he corrected the error but my bank flagged my account on first transaction. The point is Customerservice and server feel he was right for $555.00 vs $55.00 he want me to sign receipt while he hold it and I could not see the amount. Thankful manger correct it I wait until it clear off my account but server walk away didn't help get me out of that crazy chair. I had to stop someone to get me out of chair . Customer service read more

Well...the owner has some sense of professionalism, but if you want to go somewhere were the workers will talk about you in front of you (in their native language), then this is the perfect place for you!!! Yes, you will come out with FLAWLESS toes and nails, but is it worth it? I'd rather go to someone with better, more professional workers ANY day. Moon was great until she GHOSTED me. The men their do not acknowledge your existence. There was a period of time when I went to college and didn't go to them. When I came back, the shop was relocated to where it is now off 67 behind Burger King. I've should have written this a LOOOOOOOONG time ago, but I'm glad I am now. I know COVID-19 cancelled some things, but it SHOULD NOT HAVE CANCELLED CUSTOMER SERVICE!! smh... read more

U Need to go to a different Nail Salon. I asked for clean implements and after attitude and disrespect I was told that they didn't have any. Manager explained to me that if I didn't like it I could leave. All I wanted was clean implements, seems like a simple request. Perhaps if I looked a different way I would have been treated like a human being. I also had to ask the my nail tech to wash his hands (Covid) which he also did not want to do. Not sure why I couldn't just get some sanitized nippers for my cuticles and I new file. Clearly they are trying to cut cost, or just don't value my brown girl opinion. Probably both. I saw another woman using a new clean pack of implements on someone else, so why couldn't they do that for me? read more

I'd been here once before but many years ago. A friend recommended I see Tu for my gel manicure and she was great. Super sweet & very detailed. She took her time unlike most nail techs I've seen recently. She asked me for my name at the end which most don't. The place was clean and you can tell they have regulars. When it opened at 9 there some customers already there but not packed until later. I'd recommend this place to anyone & especially Tu. read more

U-Need Nails - My gel nails done by Tu - Nail Salons Near Me - Cedar Hill, Texas

U Need Nails and Tan is my favorite place to go to relax and unwind. The atmosphere is friendly, relaxing and very clean, which is important considering COVID-19. My go to person is Lisa, who gives the absolute best foot massage if you are looking for a clean and friendly nail salon that also serves delicious margaritas, this is your go to place. Regina J. read more

***FIRST TIME CUSTOMER REVIEW*** My daughter (8 years old) and I walked in the salon a couple of minutes before 5p on a Friday (weekend of July 4th). We were greeted and I asked if Linda was available. This is the salon my BFF goes to and always gets her nails services from Linda. The lady at the desk said she was booked but would double check with her to be sure--OKAY, OKAY good customer service move! Linda was indeed booked so the lady told me that Sonny was available and asked me to have a seat. I did inform her that my daughter would like to have her nails painted as well. We sat down and Sonny asked what type of nails I had and what service I would like. I opted for color acrylic powder and they didn't have the first color I picked so I had to pick again. Sonny started on my nails (acrylic fill). My daughter sat next to me waiting for someone to come over to paint her nails. I asked my tech if someone was coming to help her. He said that he would let the manager know to send someone. A few minutes later she walked by and noticed my daughter still hadn't been helped and shouted out for someone to come paint her nails. At this point, I was more than halfway through with getting my nails finished but another tech finally came over and painted her nails. My daughter's nails came out pretty good but the next day.....less than 24 hours after getting them painted, her paint chipped and the polish came completely off three of her nails. My nails came out very nice! I love the color (#24 color acrylic) and Sonny ensured that he got the shape just right and the way I wanted them. I will definitely return but I will not bring my daughter in for a polish. I will take her back so they can see that the polish came off in less than 24 hours. This place was packed on a Friday late afternoon early evening (4-6) and I HIGHLY RECOMMEND booking an appointment. read more

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Amazing!!!!! This place will have you relaxed and peaceful. And you will for get the outside world. It's staff wait on you hand and foot..... they pamper you from head to toe. They did an awesome job on my nails and toes. The young man who did my nails and toes has magic hands. He rubbed away all the stress from my body. read more

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Okay, I feel like a fool. Went back because I needed a pedicure and everyone else in town was booked. Decided to take another chance on this group because of the good reviews. So everything went well until she cut my toenails. One big toe is cut at a very visible slant and was too short to correct at that point. Then the woman brought out the polish for my nails that was pink (and I don't want or need pink). I told her it wasn't the right color and she told me it is what I need because the other color was ugly and this new one was pretty. SERIOUSLY? What is wrong with the people in this shop??? So much for giving a salon a second chance. read more

i called for a simple soak off asking how much the price was and she told me that they only do soak offs on their own work, which is fine. but she then went on telling me extremely rudely to go to where i got them done and get a soak off???? it was a simple question no reason to be rude. definitely don't recommend if you can't even feel comfortable calling for questions or appointments. read more

I used to come to this place since I was 15 years old, 20 years ago.. all the up until about 5 years ago. The owners got big headed and rude! As if I hadnt been a loyal customer. Their phone etiquette is shameful. They hang up on you mid sentence. Only came here today to get my niece's nails done and decided to sit in the car rather than wait inside with a mask on for over an hour. They call me and ask me why I didnt show for my appt, I told her I am here, my niece is the one getting nails done inside, she hangs up on me. Yup, never again. Shame on them. This is not the 1st or 2nd time I have been hung up on. Fyi, when someone says thank you, which should be the business, then you say bye and then do you hang up. Smh read more

Vivian did an amazing job on my wedding nails and I would definitely recommend this location to any of my family or friends! read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

I love that the dip manicure is done with such care and not rushed. The techs are polite and really do care of you like your nails or not. The drinks are good too. Someone's you have to ask them for it,but on weekends they keep them flowing when they are busy. Mostly definitely worth the drive and the price is not bad either. read more

U-Need Nails - Just a regular dip manicure - Nail Salons Near Me - Cedar Hill, Texas

I'd actually patronized with this establishment a few times before and always left feeling just blah with the service. I needed a pedicure, which Michael did a good job. An older employee was wrecking my nerves trying to get me get gel polish, which was not what I wanted. A so-call female manager who spoke English rather fluently brought a "Tech from Hell" over to do my manicure. The lady was downright rude and obviously had an attitude. When I requested for someone else, the same unprofessional tech, spoke in her native language to the manager something that was obviously negative and flapped her hands at me as to say "forget you." The manager then informed me I wouldn't be able to get my nails done. When I asked why, she claimed the woman was the only nail tech available. I requested a business card and asked for the owner's name. She gave me the card and repeatedly told me to call back the next day for service. When I asked what was wrong with the tech and her behavior was unacceptable, her reply was, "That's just the way she is." I asked her if she felt that it was right for a customer to pay for service with them and have to deal with a tech like that, and again, her response was "That's just how she is. That's how she always is." I responded, "That's how she is doesn't make her behavior right, and she'd picked the wrong person to disrespect like that. I was definitely going to write a review and contact the BBB." Needless to say, I was glad when Michael was done, and I could tell he was probably guessing his tip was ruined. Me, being who I am, paid for the service and gave him his tip. The man actually hugged me in disbelief. I got out of there, went to Bliss Nails about a mile from them, and was greeted warmly, not to mention received impeccable and PROFESSIONAL service. I will NEVER return to this place again. U-Need Nails actually NEED TRAINING ON CUSTOMER SERVICE!!! Offering those cheap margaritas are not going to get it nor keep customers satisfied! read more

My first and LAST time here! My friend raved on how great this nail shop was, thus we went. Needless to say, the professionalism of the techs were excellent, yet the services rendered was horrible. (See Pictures Below) After a 40 minute wait, my toes were half polished and there was polish all over my skin. My shellac was all over my finger and bulging at the top. It looked bubbled and round. My friend's polish wasn't any better. The owner's son offered us a $5.00 discount on our $125.00 bill and a redo, but because of the time crunch and monetary unfairness, we politely declined. We offered in fairness, to pay for the manicure and pedicure that was given but, felt the poor polish job should not be compensated for. He said, "No" and told his mother, the owner. To our dismay and disbelief, she came straight to the desk and called the police. We politely sat inside the nail shop and waited for the police to arrived; never raising our voices or making a seen. Once the police arrived, we paid 100.00, in which we thought was sufficient. Yet, the officers explained that a service was done, requiring that we must pay the remaining $25.00. One officer apologized for the treatment from the salon and stated, "The owner often calls the police for various reasons." As Veterans and Officers of the US Military, with a combined service of over 33 years. I have never felt so humiliated and embarrassed. Nonetheless, the Officer issued me a ticket that read "Theft of $25.00." Ironically, my friend is a regular here, she has patronized this place for years. One would think that a gift card would be fair for both parties, but the owner chose a more hostile unnecessary route for a faithful customer. Justice and fairness are not birds that flock together. read more

U-Need Nails - My friend's shellac nails. Cracked. - Nail Salons Near Me - Cedar Hill, Texas

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Based on reviews from here, i crossed the street from my regular shop and am here now Getting mani and pedi. So far the svc is good but the prices for a deluxe are much higher than other paces. I only get deluxe pedi's and am used to them including hot rocks. Well, this time the rocks will be $5 more so with my bill is already $50 without my designs or my mani with pink and white and 3d design. Oh well, i will see this through but unless its mind blowing I will prob go back across the street. Ok now I'm on my pink and white and was just told I don't get a manicure with that unless I pay another $12 or I can just get my cuticles trimmed for $5. I spent $105 + $20 tip. I spent $40 more and although the svc was great, I'm already used to great svc. I posted a pic of my pink and white with the 3d design. It looks GREAT! That is until u look at my cuticles. I won't be back. read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

Came here on the suggestion of a relative because it's reasonably priced for pedicures & wine and margaritas are served while being worked on. The staff was friendly enough until I inquired about a basic pedicure outside of the $45+ one she was trying to get me to agree to. After making it clear that I wanted the basic pedicure with French polish the tech told me that she would only be able to do a little work on my feet but she would do more for the upsale. From that point she clearly didn't give a damn about the pedicure and did the bare minimum. It was decent but when I got home I applied a better quality of clear polish so my pedi would last longer. Will continue looking for a nail shop that does good work and has good customer service. read more

On my last visit, I took a chance and had my brows waxed. I'm picky about my brows--I hate it when they are too thin--but I am delighted with the results. And for $8! My second pedicure there also is excellent. I'm very pleased. read more

This is a great place. Been here nearly a dozen times and have yet to experience anything negative. They have a large staff and always very busy. I personally love the hustle and bustle and the friendliness of everyone. Walk ins welcome however I recommend an appointment for manicures. I ask for Andy for manicures. He is very patient and detailed. read more

First time there today. I booked an appointment before coming. The lady who did my gel pedicure did a good job. And her massages would have been amazing but it was like she was in such a hurry. For example she put the wax on my feet and it didn't even have time to dry, I mean it was on like 30 seconds and it was so messy leaking everywhere because she didn't give it a chance to even mold. I'm going to try them out again next time and ask them not to rush and see how it goes read more

Always 5 star service... thank you!! Go see Slater, Tracy, or Mimi for nails and the lovely LeeAnne for your pedi!!! Luv u guys - Angie

No. No. No. No. No. Mary is rude, lacks professionalism and her work is not great. Bad combination. I don't like this salon because of the high volume and rushed jobs. They have a lot of loyal customers (seemingly because they know who can and can not do nails well), but I have yet to have an enjoyable experience at this establishment. The dip color selection was minimal. I shouldn't have to tell my nail tech to stop so I can wash my hands. I tried them for the last time. I will never patron this establishment again. read more

I had a great experience. A friend and I went On a Thursday after work, had a couple of margaritas and pedi and manis. The two ladies that helped us were very fun and had great customer service. I didn't feel rushed at all and they did a pretty solid job. Only thing I didn't like was my waxing was done out on the floor at reception desk instead of in a private room. Lighting wasn't the best either , so the waxing probably could've been better. Overall I left satisfied! read more

U-Need Nails - Nail Salons Near Me - Cedar Hill, Texas

I went to U-Need Nails on Nov 20,2016 at 11:40am, I was greeted by a lady and was told that they didn't open till 12pm but that I could sign up and take a seat. I did so and of course since I was the first one there I was seated quickly. I got a Deluxe Pedi which is a scrub, lotion. hot paraffin wax and leg and foot massage ($35.00). Very nice the lady that did my feet was very engaging in conversation. For my hands I got a Dip Powder ($35.00) they removed my old set and applied an new set. The set was done nicely. the lady was nice didn't talk much maybe because of the convo going on with me and the pedi lady. Only fault I have is that she cut me on the side of my thumb wasn't deep , didn't bleed at all but stung so bad ! :( seeing how long the Dip Powder set last will let me know for sure if I will be back. But so far so good read more

Not pleased. Went in for dip and was seated with an obviously new person. I didn't mind because we all start off somewhere. Unfortunately, she kept cutting me and left my nails all different shapes. The color I chose was barley noticeable due to her shaving off practically everything. She knew I was upset and made me pay when i was half way done to ensure I would pay. Of course I was going to pay and left a tip but I will not be going back. read more

I have been in Cedar Hill a little over a year now. I have been to several salons in the Cedar Hill area and left less than impressed with the quality of work and service that I have received. I have been driving out of my way to have my mani pedi done. Yesterday while at the salon JCPenney Cedar Hill the stylist recommended that I come to this place. Rosalind the stylist spoke very highly of the service so I got up this morning and gave it a try. First of all I got here early and they were already open. However the service that I received was beyond exceptional! I was greeted immediately and quite cheerfully. The salon is clean with a very pleasant atmosphere and my hands and feet look and feel spectacular. I have found my nail salon! Thank You Rosalind. read more

U-Need Nails - Christmas nails! Sparkly red accident nail with sparkly silver as my lead. - Nail Salons Near Me - Cedar Hill, Texas