John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

I've worked with Cruz for the better part of 5 years. He's always been a bit spotty on arriving…read moreprecisely on the date he sets, but he is usually dependable to complete the work . . . eventually. Unfortunately, something happened this year and it has resulted in Cruz effectively stealing money from me. He indicated I needed a new pool cover and other equipment for my pool. In the past, I've paid a significant deposit and it has not been a problem (parts were typically installed in a couple of days of the deposit unless the parts were on backorder). This summer, he took a deposit for the pool cover and equipment and has yet to install the equipment. Offering up excuses or basically refusing to return my text messages. At this point, with winter approaching, I've run out of options and will be turning this matter over to the police. I would not recommend doing business with Happy Pools.

Austin and Daniel opened our pool on 5/13/2025. As always, the level of service, expertise, and…read morefriendliness of the team at Aqua Pool and Spa was on display. Between Daniel and Austin it took less than 2 hours to get the pool to the point where I could finish filling it and get the pump running. By the next morning the water was clear to the bottom and it will only be a matter of time before we're enjoying our afternoons in the water. They went the extra mile by not only putting the stairs in for me but for finding a way to get the mat under them so I didn't need to jump into the 50 degree water to get in place. It's our 5th season with the pool and this level of service is what will drive us to be lifetime customers of Aqua Pool and Spa. During the opening process it was discovered that we would need a new winter cover for next season. They were nice enough to roll the old one up and take it away for me. If you are in need of any advice for your pool, spa, or sauna, the team at Aqua Pool & Spa will take care of you!

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!

If your whirlpool tub needs repair, this guy is worth the wait (no surprise he is busy - he is the…read moreBEST). I hope I never need him again, but if anything else goes wrong I will not panic, because I know where to find thoughtful analysis of a problem, good problem solving and expert repair. Also- thanks to his advice on how to clean the tub, I will never again be tempted to disassemble the jets to clean them. Thanks for the vinegar tip! works like a charm.

Lars Larson responded to may call for help. My American Standard hot tub (bathroom) quit working…read more Lars came out and diagnosed the problem and fixed it - running smoothly now. A true professional. The fee he charged I consider excellent. HIGHLY recommended.

I was a first time pool owner and my pool's chemistry was way off. The first store I went only made…read morethings worse. Leslie's told me how to fix the problem and taught me how to properly maintain my pool. I don't know if I will use them for all my pool needs but I know I can count on their help.

These people shouldn't list a phone number, I've called multiple times for 2 days in a row and they…read morenever answer.

We started using Arvidson's for our pool last year. We do the maintenance, so we use them mainly…read morefor testing water and buying needed chemicals. We've gone to a few other pool stores over the years. I found that Arvidson's is the best at understanding what pools need for the right balance, and then following up to ensure everything turned out okay. I went there two days ago, and I had a high level of ammonia in the pool. I have no idea how that would have happened. Rather than sell me an expensive round of chemicals, they told me to drain 1/3 of the water out of the pool and refill it. They said that would mean I would need less to balance the water. When I returned today, the Ammonia levels were low enough that I didn't need to do anything other than add (a lot) of chlorine. More than anything, I trust their judgment in chemically treating pools.

I bought my above-ground pool from Arvidsons about 20--yes, 20--years ago. I have continued to…read morehave it serviced by them all this time. We buy our chemicals from them, have the water tested for free by them, have the pool opened and closed by them. When we needed any kind of new equipment, I have entrusted the knowledge and service provided by their Service Department. I have especially enjoyed working with Peter, ZZ and Sheryl. Recently, I ordered the wrong service and Sheryl made it right without blaming me or overcharging me to get it fixed. I trusted them to deliver and install a pool beloved by my children and now my grandchildren. Thank you.

Fantastic professional pool cleaning service members. Justin…read morewas very responsive with scheduling. Sauel & Robert (peanut) did a fantastic job. Very knowledgeable-Price is well worth the services provided when winterizing our pool. Definitely recommend Lotus Pools

Do NOT use them for automatic pool covers. The cover was never installed correctly. It closed on…read morean angle and had too much fabric. They came back 2x to fix it but didn't do anything. They claimed the manufacturer came out to check the installation. Then the men opened up my 2 year old heater and lost a piece. I was so aggravated with them I thought it was better to just have the cover be wrong instead of dealing with them. I used the cover 1 year and the 2nd year the side fell in. They said that wasn't under warranty. I called the manufacturer and they confirmed they never came out, so I was lied to. Two other pool companies told me there is too much material and will probably tear within a few years.

I would never go swimming in a pool serviced by this man. He was Rude, mean and belligerent! He…read morenearly ran me over at home depot causing damage to my purchase as I was trying to load it in my car. Then started yelling at us that is was my fault. If this is how he treats his customer or how he takes care of his customers I wonder if he even takes care of a pool properly.

Called and talked to them 2 times and he said he would get right back to me or send me another guy…read moreif he couldn't. Texted MULTIPLE times and called them over period of 2 days and no response. Unprofessional and rude. I need help... pool pump is spraying water! So I called Elite and they helped right away.

Was referred to Cobalt Pools by another company who was not taking on new customers at this point…read morein the season. I reached out to Adam at Cobalt Pools explaining that we needed a little "hot tub 101 for dummies" and he was very responsive and quick to schedule an appointment within a few days. Rolando was the service man who came out and he was excellent! He drained, cleaned and filled the tub and allowed me to watch how he did every step and explained the entire process. We inherited the hot tub when we purchased the house this summer and hadn't used it yet. He was so thorough and we appreciated his knowledge and friendliness to answer all of our questions, as well as explain the chemicals we would need to maintain the tub. We are very happy with our experience with Cobalt!!

Adam and John are obvious pros at what they do! They took the time to explain everything they did,…read morefrom inspecting, diagnosing, troubleshooting and problem-solving. We are new in ground pool owners, and they took the time to teach us everything about our system and how to make a run at an optimal level. I would highly recommend them not only for service and repair needs, but for weekly maintenance as well. Cannot thank them enough!

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

I had Dan install my pool & WOW what a great job he did. Super fast & nice !! Any pool needs hit…read moreDan the man up !! Thank you so much !!