The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!

Bullfrog Spas in Gurnee, IL…read more I had been in the market for a hottub for a couple years & received a quote from Great Escape, but the salesman wasn't very friendly, seemed like I was interrupting his day, so I obviously didn't spend $$ there. When I noticed the Bullfrog Spa store in Gurnee, I recalled that I saw them at the Lake County Home Show, so I walked in. George and Levi helped me with my spa purchase. The one thing that was appealing is that the cover, the cover lifter and the stairs are all included in the price (not nickel & dimed, like other places), and they also included a 4 month's supply of chemicals for my tub. Great price, quick delivery, seamless transaction...Where do I sign!? Then their tech, Ashley stops by to check on things, provides me with more education on the spa, shows me how to operate it and use the chemicals; he was a wealth of information and told me to call him anytime if I have questions. Phenomenal Customer Service!!

BullFrog Spas in Vernon HIlls - These guys are the absolutely the most incompetant and…read moreunprofessional group of misfits a business could ever have. They lie, make promises they cant keep and do not stand behind a thing they claim they are so good at. Their customer service is horrendous and that starts at the top with corporate. They never respond to calls or texts. IN SHORT, THEY SUCK. Promised delivery in three days after the deposit. A week later they said they won't schedule delivery until the whole price is paid. So like a fool I wrote the check. Five weeks later they drop it off in my driveway missing parts. They wont even call me back so I can order the parts. Three installation companies promised to solve all my problems. All three no showed. Now over two months later the spa is still in the drive way and the BullSh*t Spa company could care less.

Austin and Daniel opened our pool on 5/13/2025. As always, the level of service, expertise, and…read morefriendliness of the team at Aqua Pool and Spa was on display. Between Daniel and Austin it took less than 2 hours to get the pool to the point where I could finish filling it and get the pump running. By the next morning the water was clear to the bottom and it will only be a matter of time before we're enjoying our afternoons in the water. They went the extra mile by not only putting the stairs in for me but for finding a way to get the mat under them so I didn't need to jump into the 50 degree water to get in place. It's our 5th season with the pool and this level of service is what will drive us to be lifetime customers of Aqua Pool and Spa. During the opening process it was discovered that we would need a new winter cover for next season. They were nice enough to roll the old one up and take it away for me. If you are in need of any advice for your pool, spa, or sauna, the team at Aqua Pool & Spa will take care of you!

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Used for my inground pool for 6 years of insanity mainly because I couldn't find someone to replace…read morethem.. they don't keep appointments, don't return calls, always late if they actually showed up. Finally got a competant company.

We switched to this company this year for our pool closing. We really liked that they were local…read moreand we didn't have to play phone tag. At time of closing, it was an incredibly quick service compared to the last company we used and they were very friendly. Personally I felt like they cared and knew exactly what they were doing. Service was performed for a great value in price and we're looking forward to having them open our pool in the spring.

These guys do it all when they open your pool. They cleaned my cover and folded it for storage…read more They did an initial cleaning with their own filter system and it's the same for weekly cleanings so my pool equipment lasts longer I really appreciated that.

Great service and price with personal care! They know everything you need to keep your pool…read moreoptimized for a summer of fun. They won't disappoint you or sell you chemicals you don't need. I've been using them for years.

This place has the best service and nicest people. They have a great selection and are great to…read morework with!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

Mark fixed my old beat up hot tun back around 2004. I joked that I was paying him "tuition" vs…read more"labor" as he taught me a lot as he did his magic. Now 20 years later, I'm glad I found him still doing his thing as we have moved and the hot tub that came with the place won't heat and. has a leak in a small line that I don't know how I can fix. So glad I found him and will be calling him in the morning.

Mark has been taking care of my hot tub for over 20 years. I am out of town for months at a time…read moreand he is always checking to make sure everything is working well. He does some additional work around the area like cleaning out the gutters so the leaves don't get into the hot tub. If there is an issue, he does not stop until it is fixed, including multiple visits to make sure and then he doesn't even bill me until the job is completely done. His prices are very reasonable and he will look for the most economical solution for repairs. It is hard to find such honest service these days. Be patient, he is a one man shop so may not be able to service right away.

These guys were amazing! I had brought 4 friends to get a hot tub out of a home. The tricky part…read morewas getting this out of a window as it would not fit out the patio door...but that's the way it went in, that's the way it's coming out. The 4 of us tried, spent about an hour trying to lift this 730 pound hot tub and try to get it to the window ledge...it was not going to happen. After some quick googling I came across Two Guys and a Spa Dolly. In a matter of a few text messages detailing the hottub make and model, pictures of the pickup and drop off location, the appointment was set. The next day, I was extremely pleased with the punctuality, friendliness, and know how. It was great to see what an A squad really looks like, and they did it with 3! Pros with ingenuity and the right tools! Book early because I am sure these guys will get busy quickly!

They put us off on delivery our tub for 5 months and kept saying they were really busy. When they…read morefinally brought our hot tub, they didn't bring the new pillows we purchased. For 4 months we were trying to find out when the pillows would arrive. Now they have ghosted us and do not return or answer any calls, emails or texts. We've called from different phone numbers and as soon as they realize its us, they hang up. We gave them so many chances to make it right. DONT USE THEM, THEY WILL STEAL FROM YOU!