Fantastic Service, Highly Recommend!…read more Cruz and Jon were amazing! They fixed my hot tub leak and opened my pool in one afternoon. As new pool owners, they even took the time to teach us the basics of operation and maintenance. Super friendly, on time, and efficient. Will definitely use them again and recommend to anyone looking for pool and spa services! Thanks again, guys!

I WILL KEEP WRITING AND UPDATING THIS REVIEW EVERY SINGLE DAY UNTIL MY MONEY IS RETURNED!! Since…read moreMay I haven't gotten my refund for work not done Warning this company will SCAM YOU! I am not going to quietly accept losing $1,377.93 for a job that was never completed. We paid $2,377.93 upfront through Zelle for a salt tank installation. Invoice #5389. The tank was never installed. After payment, we were given repeated delays and excuses. Eventually, we cancelled the job and asked for our money back. We received $1,000. The remaining $1,377.93 has STILL not been returned. As of August 8, 2026, I am still chasing this balance months later. This isn't a dispute about whether we liked the work. There was no completed work. We paid in full, the installation never happened, and we are still missing a substantial portion of our money. I have the receipts, invoice, payment records, messages, cancellation, and proof of the partial refund. This is not hearsay or speculation. These are the facts of our transaction. If you're considering hiring this company, please do yourself a favor and investigate everything BEFORE sending money. Get a written contract. Understand the refund terms. Verify the business. Be extremely cautious about paying thousands upfront through Zelle or Venmo. $2,377.93 paid. $0 installation completed. $1,000 refunded. $1,377.93 still owed. I will continue documenting this experience until the balance is resolved. I am not going to roll over and pretend this didn't happen. Our money is our money, and we want it back.

A very professional organization. My fiber glass pool had two major cracks at the base of the pool…read morethat made the pool virtually worthless. The Aqua Blue Pool team came out and in a very systematic manner fixed the pool cracks and painted the pool. The pool looks brand new. The crew were excellent, hard working, respectful, clean and efficient. I highly recommend this organization for all your pool issues.

Great company to work with! I switched to Aqua Blue Pools…read moreafter having significant problems with my prior pool company. So far they have been very professional and easy to deal with.

Skip is always available and is an absolute "pool guru"! I have been a satisfied customer since…read more2018 and Skip has never let us down. Anything you need from construction to maintenance, Lotus Pools is a solid solution!

Very disappointed with Lotus Pools. We decided to give them a try because their pricing was lower…read morethan other companies, but in the end, it wasn't worth the savings. I would much rather pay more for a company that knows what they're doing so we can actually enjoy our pool. Before hiring Lotus Pools, we had never had issues with algae or cloudy water. After they began servicing our pool, we suddenly had both. Instead of resolving the problem, we were given excuse after excuse as to why they couldn't get the pool clear. When I called to discuss our concerns, the staff was rude and unprofessional. The manager, in particular, showed very poor customer service and seemed completely uninterested in addressing our concerns. Rather than listening or trying to make things right, the receptionist repeatedly tried to upsell us on additional services instead of resolving the problems we were already paying them to fix. Overall, our experience was frustrating from start to finish. We hired Lotus Pools to maintain our pool, but instead we ended up with problems we had never experienced before and poor customer service when we tried to address them. Based on our experience, I would not recommend Lotus Pools.

not worth it his pool guys dont do a very good job, call another service that cares more about…read morecustomers

From the owner: Since 1987, Accurate Pool Service has been serving Lake County, IL, and Chicago's North Shore…read moresuburbs. Over the years, our customers have turned to us for our fast, knowledgeable, and expert service. We're here to help revitalize and get your pool ready for its opening day as well as prepare it for the winter. Our team is fast, efficient, and on time so you never miss an important maintenance task. Our full line of signature services includes: Opening and closing services Weekly maintenance Pool chemicals Automatic chemical feeders Equipment repair and replacement Pool rehabs Safety covers Vinyl liner installations We're pool people. We know that a swimming pool is a lot of work, but owning one is worth the attention. We make the demands of ownership easier. Whether you need a one-time repair or regular service throughout the year, we can help. Call Accurate Pool Service, Inc. today for a consultation!

I initially contacted them for a pool cleaning service and was quoted a price of $120. However,…read moreupon arriving at my property, the price increased to $200, claiming there had been a price change. I found this unreasonable and questioned the significant increase, but no valid explanation was provided. This is very highly unprofessional and exploitative, particularly after a price had already been agreed upon. Additionally, I had a broken water filter that required replacement, for which I was charged nearly three times the reasonable cost. This practice raises serious concerns about the company's business ethics. Exploiting customers is not a sustainable way to grow a business. Based on my experience, I cannot recommend this service. It appears that pricing is very inconsistent and possibly based on profiling customers, which is unacceptable. To this day, I still cannot justify how a quoted price of $120 increased to $200 within just a few days. They still have the price as $120 per visit on their page - isn't that deceptive!

This guy a complete worthless piece of shit. We paid $150 so he can drop chemicals that we already…read morepreviously done. He was hired to clean a cloudy pool and spent an hour or less in two days doing absolutely nothing. He kept trying to push for the weekly maintenance but why would we hire someone that already has proven to be incompetent. He didn't even have a proper water testing kit and wanted us to go to the pool store for a proper test. He is absolutely clueless and doesn't know what he's doing a complete joke. I wouldn't recommend him to my worst enemy. Hopefully this asshole chokes on the $150.

This has been by far the best pool service company that I have ever had the pleasure to work with…read morefor my in ground pool. They are responsible, respond almost immediately, patient with customers... there is definitely an attentive rapport when having to contact Mr. Mike O'Malley. They have an emergency services that responds within minutes. I highly recommend Platinum Pools for every step of your way designing, building , opening/closing and maintenance of your pools or spas. I couldn't be any happier with them over the years, and their employees are awesome.

They only get 1 star because they actually returned our pool cover, if I could I'd give them zero…read more Nothing but overpriced bad service. They were given preauthorization up until a certain amount and because we asked them to fix something, they charged the amount to fix it without any kind of authorization or discussion about what it took to fix and how much it would cost. Communication was for the most part non-existent, a response to an email regarding the preauthorization took approximately a month to respond. The only reason that it was even responded to was because of our cancellation for their bad service.

Hired them based on the recommendation of a neighbor who uses them for pool maintenance; they did…read morea great job resurfacing our pool this Spring.

Amazing job! Luis and his workers have been opening my pool for 3+ years and have been doing weekly…read moreservices. Very professional and best prices definitely recommend. Support small businesses!