We just moved into a new house with a pool. I reached out for a quote for service. They were…read morequick to respond. I sent pics, got a quote that was easy to read and understand. Easy!

Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Fantastic Service, Highly Recommend!…read more Cruz and Jon were amazing! They fixed my hot tub leak and opened my pool in one afternoon. As new pool owners, they even took the time to teach us the basics of operation and maintenance. Super friendly, on time, and efficient. Will definitely use them again and recommend to anyone looking for pool and spa services! Thanks again, guys!

SCAMMER Pools & Spa. They take your money and never do the…read morework. They took $2,377.93 for a salt tank they never installed, and nearly three months later I'm still owed $1,377.93. Invoice #5389. I paid in full, up front, by Zelle -- because Zelle and Venmo are the only payment methods they accept. That should have been my warning. There is no real invoice trail and no way to get an official refund. The tank was never installed. He played me for weeks with one reschedule after another, and I don't believe he ever ordered it. When I finally cancelled, he suddenly had a family emergency and no one was available. After the cancellation, everything became an issue -- the weather, family, no crew. I emailed the main business email to see if anyone else there could help me. Nothing. The only number you get is Genaro's. He does all the negotiating himself and sends his guys out to the jobs, so there's no one else you can talk to. When he stops answering, you have no one to call. I got a partial refund of $1,000. The remaining $1,377.93 has never been returned. I have been texting him for months. A few things I found out afterward that I wish I'd known: Their website lists a phone number and a Gmail address. No business address. No owner name. No license number -- for a home repair company. The BBB lists Jonathan Cruz as the principal contact and business management for Happy Pools and Spa. They rate the company C+, not accredited, with a complaint the business never answered. Illinois law requires a written contract for home repair work over $1,000. I never got one. Please read the other recent reviews on this page before you hire them. Look at the names and the dates. Multiple people in 2025 and 2026 describe the same thing I went through -- deposits and full payments taken, work never started or never finished, no-shows, ghosting, and refunds that never come. Several say they're going to small claims court or to the police. It is not one bad season and it is not one unlucky customer. This wasn't play money for us. It was my kids' summer and our savings. I have filed a complaint with the Illinois Attorney General, disputed the payment with my bank, and I am filing in small claims court for the balance. If this happened to you too: file with the Illinois Attorney General at 1-800-386-5438, file a BBB complaint, and file in small claims court. It's about $139 and you can do the whole thing online. The more of us on record, the harder this gets for him. Do not pay this company up front for anything. Do not pay by Zelle or Venmo. Get a signed written contract before a dollar moves and even then you will spend months chasing them for your own money back on work they will never do. SCAMMING HARD all yr long ******* as of 8/7/2026 i still have not been paid avoid this company at all cost or they will ROB YOU.

Dug our pool 6" short, did not fulfill workmanship warranty for bad grout work, will not provide…read moreproof of purchase for hot tub so we can have warranty paperwork ourselves, makes promises he doesn't keep, unresponsive, worst customer service ever. Stay far away!!!

From the owner: Pool Design, Builder, Dealer Pool Service Cover Servicesread more

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

Can you give less than 1 star???? Do not just avoid using…read morethis company at all costs, RUN-RUN-RUN AWAY!!!!!! Through my own personal experience the owner of this company is anything but professional and is currently being sued. Please read my complaint in BBB to fully understand the grief caused by Danna Pools and the owner, Dan Kamide. Well over 100 feet of structural cracks in a pool that was less than 1 year old. Design, engineer, labor and materials all provided by owner and his company but somehow, without any remorse he believes it not to be his problem. RUN-RUN-RUN AWAY!!!!! Just like Danna Pools and Dan Kamide have done to me and other customers.

I've been using Leslie's exclusively after purchasing my pool because the staff all really is…read moreHelpful. They will test water and suggest what you need to do but don't push product on you. They run good specials as well. You can likely find prices cheaper elsewhere but when I need shock they always have it.

I took water from my pool to be tested over lunch one day. Their location is difficult to find. The…read moregoogle map shows them about 1/2 mile east of their actual location. When I did find them, the store looks nice on the outside. Inside it is very cluttered. They did test my water and I had a brief chat with the service advisor. I typically go to their location in Palatine and find that store more well laid out, cared for, and the associates seem to be more knoweldgeable.

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

AAA POOLS & SPAS PHONE:630-274-5293…read more We needed to replace a 15 year old Liner and the floor underneath the Liner needed extensive repair. We met with Andrew who came to our home on time and on the date scheduled. We explained what we wanted and he explained what his AAA Pools and Spas offered. Soon thereafter we received a detailed written estimate. We hired them. When the Liner was removed the damage to the Pool floor was a little higher than Andrew's estimate but we witnessed how much more work Andrew and his workers had to do. Its done. We now have our Pool back and it looks beautiful, AAA POOLS & SPAS are very hard working and very professional. If you're in need of a Pool or Spa and decide from this review to hire them please tell them that the Workman's from Bensenville wrote this review and you decided to call and possibly use them. They can create a new pool or repair what you have on all types of Pools and Spas inside or out and all replacement equipment too. We were so very happy to find a company that's honest. Written by: Mrs. Workman, of Bensenville, Illinois.

From the owner: Welcome to AAA Pools & Spas LLC based In Roselle, IL. We provide top quality, professional swimming…read morepool services in Dupage County, Northwest Suburbs and Fox Valley region. Our Specialists Specialize in Pool Services and Repairs AAA Pools & Spas has more than 18 years of experience. Count on us for personalized attention and competitive prices. Our prices are normally lower than most of our competitors! Our owners are very friendly and work one-on-one with you to meet your pool and spa needs every time. Our Pool Specialists Offer: Pool Renovations Chemical Delivery Service Above-ground & In-ground Pool Repairs Pool Openings & Closings Weekly Pool Maintenance Our Pool Services Include: Underground Line Repairs Leak Detection, Pump, Filter, & Heater Repairs Our Spa Services Include: Heater, Plumbing, & Filter Repairs Leak & Pump Repairs Jet Replacements Repairs for Electrical Components Contact us for an estimate?we will meet or beat other written estimates. Rely on AAA Pools & Spas for pool maintenance services. From swimming pool repairs to spa repairs, our specialists do it all. Contact us today.

Jeff Thome was a great salesmen and very helpful on the floor and patient as we were here for…read moreawhile.

Colton was very helpful and honest and helped us make a decision on a pool. He was informative and…read morehad good advice