I have been going to this store for about two years now. I have had a lot of trouble with my pool…read morebeing green. With the assistance and advice of the employees, Rudy and Matt, I have had a problem free season. They are so helpful and patient. Thank you so much for your guidance.

Though the location is somewhat hidden and has a barren parking lot (with no customers), we'd…read morethought we'd look around for a fire pit and pool table accessories. We bought our pool table from this store approx. 30 years ago and are satisfied with its quality though it's seen better days. Inside the store looks pleasant. They have a nice selection of merchandise. They greeted us and David R. was the one who helped us find a model sufficient for us. He's knowledgable and engaged. I found something I liked, but he showed me a smaller model that actually fit our patio footprint. We agreed to it. He knocked a couple of hundred off because it had scratches on the top. And we were ecstatic. Careful! If you buy a floor model, it's 'As-Is' and it's noted on your sales receipt. Returnable within 30 days and still packaged they'll give you a full refund. We purchased it early August under these Terms. They helped us load it onto our pickup and we took it straight home not 7 mins. away. Though my gut told me to buy a propane tank and fire it up to see if it was working, we put it in the backyard on a rug and didn't buy a tank and try it until October 7th. You have to take the plastic wrap off to light it but it wouldn't stay lit. My husband, who is handy, looked underneath and found a broken wire to the Thermal Coupler. Argh! He quickly went back to the store, and of course, they nonchalantly said, there's nothing they could do. My husband was fuming, and after a little while, him threatening to return the unit for a full refund, someone found a part from another unit in the back. My husband came home, replaced the broken, and now it works. Otherwise, it would have been $800 wasted.

Fantastic Service, Highly Recommend!…read more Cruz and Jon were amazing! They fixed my hot tub leak and opened my pool in one afternoon. As new pool owners, they even took the time to teach us the basics of operation and maintenance. Super friendly, on time, and efficient. Will definitely use them again and recommend to anyone looking for pool and spa services! Thanks again, guys!

This company is terrible. They took a partial payment for parts and service and ghosted us. We have…read moreengaged our attorney will be suing. Don't let this happen to you!

I am a realtor & have lived in this neighborhood for 27 years. My kids & now my grandkids love…read morethe zero depth pool and water slide, truly the best subdivision pool, feels like vacation!

Upside: I competed with the Ashbury Alligators swim team for SEVEN years and LOVED it. 6 am…read morepractice was never a favorite but loved the meets of course. My coaches were always exceptional. Their encouragement and support pushed me to be the best I could. I highly recommend their swim team! Downside: There's a decent water slide. Otherwise, there is only one or sometimes two lap lanes, overall it's a rather small pool. It is very expensive and always over crowded which is why 3 stars is appropriate.

We have always been very pleased with the service provided and products available at Leslie's Pool…read moreSupply. The employees/representatives of Leslie's have always been extremely helpful, and this is always greatly appreciated. Thank you all at Leslie's pool supply!

I showed up at 5:50 (since they close at 6pm which is ridiculous) and the door was locked…read more Associate wouldn't open it or help. I've been 3 times and every time staff is not friendly or helpful. Just heads down on their computers. Great Escape in Oakbrook way better and more helpful.

We just had All Seasons Pools and Spas out today. They fixed our pool heater after one company…read morecouldn't diagnose it and another was a no-show right before the Memorial Day holiday. Jeremy was awesome, super knowledgeable about every aspect of our system and very professional. He fixed the heater in under 30 minutes and the service call and repair were reasonably priced. He then stayed to give a lot of input about our system, helped us understand how to care for it ourselves, and really put in the time and effort to build a strong customer relationship. We are so pleased with the service from the office communications to the service itself. We are 2-3 years (or less) away from needing a replacing heater and new liner and plan to use All Seasons for that work. They are by far the most professional pool service company we've used.

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

We were new to owning a pool so we decided to get a pool company to help with weekly cleanings. We…read morecalled around to a few companies and most didn't respond. One company said they would not come to my address (May be related to previous home owner). Casey at Danna was very helpful, responsive, and professional. I had a number of questions and she found answers to everything and we were happy to use them for the weekly cleanings. We also had them add a vinyl and mesh cover to the pool and they did great work. One thing to improve is that I would have liked to see good levels on Ph, Alkaline, and the different types of Chlorine. The pool guy may not have done all of the testing we would have liked. After taking the water to get tested there were a few things we had to do to get all of the level to where we wanted them.

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

We are glad to have found Hot Tubs Unltd.! Our older hot tub needed a couple significant repairs,…read moreand Gene took care of everything! Thank you.

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

I have been going to this store since I opened my pool the first time - loooooong time ago! Last…read morenight I went to pull out my equipment for this season and found my pool vaccuum would not charge. Dang it. I had to get the pool open the following day (today, Sunday), and no delivery would be here in time. I called this store and got Ray close to closing time. I had him find me a similar vacuum to what I had and he put it aside for me. I told him I would be there at 11am on the dot today to pick it up. Doors were open, staff was ready and I got my vacuum. Great store, great staff, everything you need is here. Thanks guys!!

How can I say this.... without going off on a swear filled tirade…read more... Purchased a custom hot tub cover. Measured the thing edge to edge. Then come to find out that they give the manufacturer a half inch buffer. Would have LOVED to know that detail. Or possibly have someone come out and measure it before I blew almost 1K. Ive sent pictures, only one corner is actually covered. After repeated calls and emails expressing my displeasure, they have ghosted me, took the cash and are obviously done with me. I have banned my family and future generations from going there. FYI - could have gotten a cover off Amazon for half the cost and guess what? If it didn't fit, they would've taken it back.

After going to 5 stores looking for my Christmas tree to replace my old one, I finally found it…read more For the price, the size, and the quality, I knew as soon as I saw it that it was the winner I can't believe how many they have to choose from. It's a forest of pre-lit artificial trees. If you live in the area and are in need of a new one, look no further than American Sale. Not just trees, the whole Christmas section is enormous. There were plenty of sales associates on the floor to help. They put you in their system and you ring up at the front. Then pull your car around to the side and they load it into your car. An easy process. All sales are final after Dec 15th

American Sale especially if you're from the south or west suburbs is a large retail store that…read moreyou're probably familiar with. You've probably been there before to get your Christmas decorations for the interior and or the exterior of your home. Lights, blowmolds, villages, angels, or maybe a pool, hot tub, sauna? If it's a Christmas decoration with lights, they'll have it. Why not pick up a trampoline? For sure while your deciding which colors and how many lights you'll need you'll get distracted with other items you didn't know you wanted. The name brand Sylvania Christmas lights they offer come at a fair value, as do other items that you may only find at American Sale. A must stop for everything Christmas.

This Russo's location is very helpful and knowledgeable. I always have a good experience to help me…read moremaintain my pool throughout the summer. Highly recommend.

Dan Rocks.... 3Yrs ago I bought a Doughboy (24ft) pool to replace my old 25yr old Doughboy…read more Something has been bugging me since I purchased it and I called Dan to see what I could do about it. It wasn't broke....but instead of me just upgrading and spending 18x $38 each.... Dan called Doughboy and went to bat for me!!!! 4 days later...I picked up my new caps for free! I can not thank DAN at RUSSO POOL AND SPA enough for going the extra mile!!! I will always shop for my pools and chemicals here!!