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The Great Escape - Elegant poker table

The Great Escape

(38 reviews)

$$$

I have been going to this store for about two years now. I have had a lot of trouble with my pool…read morebeing green. With the assistance and advice of the employees, Rudy and Matt, I have had a problem free season. They are so helpful and patient. Thank you so much for your guidance.

Though the location is somewhat hidden and has a barren parking lot (with no customers), we'd…read morethought we'd look around for a fire pit and pool table accessories. We bought our pool table from this store approx. 30 years ago and are satisfied with its quality though it's seen better days. Inside the store looks pleasant. They have a nice selection of merchandise. They greeted us and David R. was the one who helped us find a model sufficient for us. He's knowledgable and engaged. I found something I liked, but he showed me a smaller model that actually fit our patio footprint. We agreed to it. He knocked a couple of hundred off because it had scratches on the top. And we were ecstatic. Careful! If you buy a floor model, it's 'As-Is' and it's noted on your sales receipt. Returnable within 30 days and still packaged they'll give you a full refund. We purchased it early August under these Terms. They helped us load it onto our pickup and we took it straight home not 7 mins. away. Though my gut told me to buy a propane tank and fire it up to see if it was working, we put it in the backyard on a rug and didn't buy a tank and try it until October 7th. You have to take the plastic wrap off to light it but it wouldn't stay lit. My husband, who is handy, looked underneath and found a broken wire to the Thermal Coupler. Argh! He quickly went back to the store, and of course, they nonchalantly said, there's nothing they could do. My husband was fuming, and after a little while, him threatening to return the unit for a full refund, someone found a part from another unit in the back. My husband came home, replaced the broken, and now it works. Otherwise, it would have been $800 wasted.

Danna Pools

Danna Pools

(14 reviews)

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

Can you give less than 1 star???? Do not just avoid using…read morethis company at all costs, RUN-RUN-RUN AWAY!!!!!! Through my own personal experience the owner of this company is anything but professional and is currently being sued. Please read my complaint in BBB to fully understand the grief caused by Danna Pools and the owner, Dan Kamide. Well over 100 feet of structural cracks in a pool that was less than 1 year old. Design, engineer, labor and materials all provided by owner and his company but somehow, without any remorse he believes it not to be his problem. RUN-RUN-RUN AWAY!!!!! Just like Danna Pools and Dan Kamide have done to me and other customers.

J & C Quality Pools - hottubandpool - Updated October 2026

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