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    Chicago Pool and Spa

    3.4 (10 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Chicago Pool and Spa

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Chicago Pool and Spa Photos

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    Recommended Reviews - Chicago Pool and Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

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    1 year ago

    Business owner information

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    Laurie S.

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    3 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Love the staff, the work is done promptly and right the first time. They make owning a pool a dream

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    10 years ago

    Great Customer Service and knowledgeable team. Would highly recommend then . Prompt service

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    10 years ago

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    Ask the Community - Chicago Pool and Spa

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    Happy Pools and Spa

    Happy Pools and Spa

    3.8
    (67 reviews)

    John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

    Edit: pay no attention to his response about reaching out to him via text message, I have a massive…read moretext message chain with him, including a screenshot that he sent me showing his bank account which, in my opinion, is AI generated showing a debit of $56,952 on three different account numbers. Yes, three different account numbers with the exact same debit. It makes no sense, and unfortunately, I gave him months and months and months and now I have to take him to Small Claims Court. Be very very careful when dealing with this company. I had them out several times and last year, just before winter, we were told our u it needed new displays and that cost would exceed $1,000. We agreed and, after paying for the parts, we were told that because of the winter weather, they would come out on April 8th to do the work. April 8th came and went and I texted to see what was going on. At first he claimed that we didn't have an appointment, then I sent him a screen shot of the exchange. After that he came me the runaround telling me they could not locate the screens that I had already paid for. After weeks they came over presumably with screens that they found in the warehouse that didn't fit. Finally I told them I was able to source the screens from...wait for it...the manufacturer and suddenly we had an install date. That was on around May 23rd. No I have reached out to him and he is not responding. Absolutely appalling behavior. And before I get some stupid response from the owner about the truthfulness of this review know this, I have every text and I will add them to corroborate everything I've written.

    Splashtime Pools and Spas

    Splashtime Pools and Spas

    3.8
    (9 reviews)

    Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

    Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

    Chicago Pool and Spa - poolcleaners - Updated July 2026

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