John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

I would strongly caution anyone considering Happy Pools and Spa…read more On August 7, 2025, I paid $4,050.30 toward the purchase of a 24-foot above-ground pool and installation. According to the invoice, the remaining labor balance was not due until the installation was completed. After taking my money, the owner, Genaro Cruz, repeatedly told me through text messages that he had my pool and that he would be coming to install it. Over the following months, I received numerous promises with scheduled installation dates, but each time he either failed to show up or canceled at the last minute. Eventually, he stopped responding to my calls and text messages altogether. As of today, nearly a year later: No pool has been delivered. No installation has been completed. No refund has been provided. I have kept the invoice, proof of payment, and extensive text message history documenting the repeated promises and missed appointments. I gave this company every opportunity to make things right before posting this review, but after months of excuses and being completely ignored, I feel other homeowners should be aware of my experience. I am now pursuing legal remedies to recover my money. If you are considering hiring Happy Pools and Spa, I encourage you to do your own research and proceed with extreme caution.

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

I have a fairly new inground saltwater pool with Pentair equipment. I am over the top when it…read morecomes to cleaning and pool maintenance. I contacted Kevin for pool opening. In addition too, had a new heater installed which had not been tested. He arrived on the day of our set appointment and delivered as promised. He's an expert, has tremendous experience and in-depth knowledge of pools and the mechanics. Equally important is his professional demeanor. He listened patiently to my questions and provided detailed answers. I am very comfortable having him in in our yard/home space. He is a solid pool professional and I have already recommended Wozek Pool Service to another pool owner and will continue to do so. He gets my top endorsement!

We had damage to our pool railing from a windstorm and contacted Kevin about repair and pool…read moreopening. After coming to see the damage (for a $75 fee) and helping with the equipment list he was completely unresponsive. One week he'd lost his phone the next he was moving. He said he'd fit me in and I never heard from him again. Not sure what the point of giving a quote and not responding when it's time to do the work and get paid. An utter waste of time.

Tom from Russo pools is phenomenal. I had problems with a pool cleaner he said bring in the part…read more He took a look at it made some changes brought it home. The cleaner works fantastic. I will never go to anywhere else!

This Russo's location is very helpful and knowledgeable. I always have a good experience to help me…read moremaintain my pool throughout the summer. Highly recommend.

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

Can you give less than 1 star???? Do not just avoid using…read morethis company at all costs, RUN-RUN-RUN AWAY!!!!!! Through my own personal experience the owner of this company is anything but professional and is currently being sued. Please read my complaint in BBB to fully understand the grief caused by Danna Pools and the owner, Dan Kamide. Well over 100 feet of structural cracks in a pool that was less than 1 year old. Design, engineer, labor and materials all provided by owner and his company but somehow, without any remorse he believes it not to be his problem. RUN-RUN-RUN AWAY!!!!! Just like Danna Pools and Dan Kamide have done to me and other customers.

The A&J crew from Melrose came out today to install a trench/drainage around the above ground pool…read morethey installed last week. This completed the pool installation. From beginning to end everyone worked in a very professional, courteous and friendly manner. The work they did was exemplary. The supervisor on the first job was Andreas and on the second job Philipe. Both explained everything that had been done, asked if they were any questions, and cleaned up after they were done. I give them a five star review. Also, the contact person in the office, Julie, was extremely helpful, knowledgeable, and friendly. A & A is a top-notch company.

Jerry used up my black dirt to back fill around pool because he got rid of too much of the sand,…read moreand now my pavers are failing!! My paver guy has already come out early this spring and try to repair some of it. However, he said he's afraid he's gonna have to peel back another layer all the way around dig all the black dirt out and put sand in there like it should've had. And this pool service does not care. I just wanna get out of there as fast as they can and get your money if you don't notice something is messed up. They're not gonna call you back. I suggest going to American sales and use their team.!!

If your whirlpool tub needs repair, this guy is worth the wait (no surprise he is busy - he is the…read moreBEST). I hope I never need him again, but if anything else goes wrong I will not panic, because I know where to find thoughtful analysis of a problem, good problem solving and expert repair. Also- thanks to his advice on how to clean the tub, I will never again be tempted to disassemble the jets to clean them. Thanks for the vinegar tip! works like a charm.

Lars Larson responded to may call for help. My American Standard hot tub (bathroom) quit working…read more Lars came out and diagnosed the problem and fixed it - running smoothly now. A true professional. The fee he charged I consider excellent. HIGHLY recommended.

What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

Gary and his staff are knowledgeable considerate and a pleasure to do business as we have for the…read morelast 8 years. Great store for your spa and pool needs !

My favorite place! When I moved to elmwood, I had no clue how to treat a pool. Everyone was nice,…read moresupportive and patient. Always, great prices too