We are glad to have found Hot Tubs Unltd.! Our older hot tub needed a couple significant repairs,…read moreand Gene took care of everything! Thank you.

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Fantastic Service, Highly Recommend!…read more Cruz and Jon were amazing! They fixed my hot tub leak and opened my pool in one afternoon. As new pool owners, they even took the time to teach us the basics of operation and maintenance. Super friendly, on time, and efficient. Will definitely use them again and recommend to anyone looking for pool and spa services! Thanks again, guys!

This company is terrible. They took a partial payment for parts and service and ghosted us. We have…read moreengaged our attorney will be suing. Don't let this happen to you!

If your whirlpool tub needs repair, this guy is worth the wait (no surprise he is busy - he is the…read moreBEST). I hope I never need him again, but if anything else goes wrong I will not panic, because I know where to find thoughtful analysis of a problem, good problem solving and expert repair. Also- thanks to his advice on how to clean the tub, I will never again be tempted to disassemble the jets to clean them. Thanks for the vinegar tip! works like a charm.

Lars Larson responded to may call for help. My American Standard hot tub (bathroom) quit working…read more Lars came out and diagnosed the problem and fixed it - running smoothly now. A true professional. The fee he charged I consider excellent. HIGHLY recommended.

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

Was referred to Cobalt Pools by another company who was not taking on new customers at this point…read morein the season. I reached out to Adam at Cobalt Pools explaining that we needed a little "hot tub 101 for dummies" and he was very responsive and quick to schedule an appointment within a few days. Rolando was the service man who came out and he was excellent! He drained, cleaned and filled the tub and allowed me to watch how he did every step and explained the entire process. We inherited the hot tub when we purchased the house this summer and hadn't used it yet. He was so thorough and we appreciated his knowledge and friendliness to answer all of our questions, as well as explain the chemicals we would need to maintain the tub. We are very happy with our experience with Cobalt!!

Adam and John are obvious pros at what they do! They took the time to explain everything they did,…read morefrom inspecting, diagnosing, troubleshooting and problem-solving. We are new in ground pool owners, and they took the time to teach us everything about our system and how to make a run at an optimal level. I would highly recommend them not only for service and repair needs, but for weekly maintenance as well. Cannot thank them enough!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

This has been by far the best pool service company that I have ever had the pleasure to work with…read morefor my in ground pool. They are responsible, respond almost immediately, patient with customers... there is definitely an attentive rapport when having to contact Mr. Mike O'Malley. They have an emergency services that responds within minutes. I highly recommend Platinum Pools for every step of your way designing, building , opening/closing and maintenance of your pools or spas. I couldn't be any happier with them over the years, and their employees are awesome.

They only get 1 star because they actually returned our pool cover, if I could I'd give them zero…read more Nothing but overpriced bad service. They were given preauthorization up until a certain amount and because we asked them to fix something, they charged the amount to fix it without any kind of authorization or discussion about what it took to fix and how much it would cost. Communication was for the most part non-existent, a response to an email regarding the preauthorization took approximately a month to respond. The only reason that it was even responded to was because of our cancellation for their bad service.

We had our hot tub repaired and our experience was excellent. Work was done efficiently and at a…read morefair price. Each time we have used them, we were very happy with Jeff.

We had our first hot tub malfunction in our new home. Of course it was Saturday evening in the…read morefreezing cold and we are new to the hit tub we inherited at the house. Searching for repair help I found Lighthouse Spas was still open! Jeff answered our call and talked my husband thru getting it temporarily working so it does not freeze. He was so caring, patient and of course knowledgeable. He also got us set up with the next available service call along with all kinds of helpful tips. I can't tell you how grateful we are to him! Thank you so much!!!!

The company provides very detailed quality in their workmanship, I would recommend this company to…read moremany of my colleagues and friends.

I've had SP Tech out 3 times and I've been happy with their service every time. I had a hard time…read moreeven getting any pool service to come out. They all said they were too busy but SP Tech responded quickly and got me on the schedule and I didn't have to wait very long. DeLondon is a nice guy and he's always done a good job communicating if they were running late, etc. I will definitely use them again in the future.