John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

I've worked with Cruz for the better part of 5 years. He's always been a bit spotty on arriving…read moreprecisely on the date he sets, but he is usually dependable to complete the work . . . eventually. Unfortunately, something happened this year and it has resulted in Cruz effectively stealing money from me. He indicated I needed a new pool cover and other equipment for my pool. In the past, I've paid a significant deposit and it has not been a problem (parts were typically installed in a couple of days of the deposit unless the parts were on backorder). This summer, he took a deposit for the pool cover and equipment and has yet to install the equipment. Offering up excuses or basically refusing to return my text messages. At this point, with winter approaching, I've run out of options and will be turning this matter over to the police. I would not recommend doing business with Happy Pools.

The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!

Highly recommended Kevin did an amazing job. Fully…read moreexplained everything. While closing pool. Will use every year to open and close pool Thank you Professional knowledgeable great communication

Opened my pool, after being unreachable because he lost his phone. Never completed the job. Never…read moreprovided a written estimate or contract. Never came back for weekly maintenance. I told him he should charge more and paid him extra in cash. When I messaged him on yelp he called me names.

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

Please stay away from this company, they do not know what they are doing and have zero customer…read moreservice skills and rapport. They were hired to do a job install a pool and they damaged it and were argumentative about it and I will be suing them. Please stay away. Look at reviews and lack of reviews. This company is not experienced pool installers. I went with this company because I was in a rush and he gave me a great price but l actually ended up paying much more to hire a professional to fix their mistakes. Pools are high maintenance and really do call for an experienced professional not someone who wants to do a poor installation and take advantage of a first time pool owner as myself.

Hard working staff and did a good job of installing my new above ground pool liner. Fairly priced…read moreand very reliable people. I would use them again!

This place has three different sets of hours…read more When I called this am , the answering service said 10-7, the online with maps said 10-6 and the door says 10-5 .. The only thing certain is 10am .... All else is in flux !

We had our pool installed 7 years ago by another company. After having the same company close and…read moreopen our pool the next summer, I battled getting it clear. For 2 weeks. A friend recommended DesRochers and I have never looked back. They close and open my pool. Within 24 hours my water is crystal clear after opening. I have used their 3 step weekly maintenance and rarely do I have an issue. The issues are usually due to weather or too many teenagers in the water. This year they replaced our liner and lights. I would never go anywhere else. Malory and the staff at their Shorewood location are so helpful. And the service team exceeds all of my expectations.

We signed a contract back in February this year for weekly service. We also signed up in February…read moreto open up the pool the second week in May. I did so early so we could make sure that our pool would be open and usable for memorial day. Service so far has been an absolute nightmare. We were totally flexible on the day of service and the time but just asked that it be ready to go by mid May and I let them know that I was having events on memorial day and on the Friday before. Here is what I emailed Sunset today about my experience thus far. It looks like barring a miracle, we won't even be able to use our pool on memorial day as the pool and chemicals are cloudy and our cleaner is not working properly: "I have called seven times to your office over the past three days. The first time I called on Wednesday to confirm that my service was on Thursday and it would be performed as scheduled. They confirmed yes. On Thursday (yesterday), I called because at 11 am, no one had arrived for the scheduled service that day. The front office again told me not to worry and assured me they would be coming that day, Thursday. Then I called again at 3 pm because no one was there and they said I was next on the Thursday schedule, and they should be at my home shortly. At 5:15 PM when no one had still arrived, I called again and your office was now closed. I left a message on the general number. I also called your "emergency line" and left a message there. No one ever returned my call. No one ever showed up!! Today (Friday) I called this morning and they said someone would be coming today. Then when no one arrived by 11 am, I called again and they said they didn't know what was going on and would call me back. No one did. I called again and the office was closed." So, if you want to spend your time chasing down customer service and looking at an unusable pool for the memorial day weekend, this may be your company for weekly service. Just don't ask for Thursdays, that's our day!!! (Dripping with sarcasm ).

Bill from Sunset was very helpful, accommodating and accessible during the process. He was honest…read moreand understanding and built a pool catered to our families needs. They have been very organized and efficient during the process.

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

Cerulean pools have been my sole pool service provider for the last 4 years. They have always been…read moreavailable for timely openings and closings allowing me to make the most of the short pool season in Chicago. Cerulean has done big jobs and small jobs, from installing new pumps, heaters and control system and fine tuning the pool water clarity. Thankfully they are also very willing to teach me about the pool and pool systems so that I can troubleshoot issues on my own and not feel completely clueless, which I appreciate.

This has been by far the best pool service company that I have ever had the pleasure to work with…read morefor my in ground pool. They are responsible, respond almost immediately, patient with customers... there is definitely an attentive rapport when having to contact Mr. Mike O'Malley. They have an emergency services that responds within minutes. I highly recommend Platinum Pools for every step of your way designing, building , opening/closing and maintenance of your pools or spas. I couldn't be any happier with them over the years, and their employees are awesome.

They only get 1 star because they actually returned our pool cover, if I could I'd give them zero…read more Nothing but overpriced bad service. They were given preauthorization up until a certain amount and because we asked them to fix something, they charged the amount to fix it without any kind of authorization or discussion about what it took to fix and how much it would cost. Communication was for the most part non-existent, a response to an email regarding the preauthorization took approximately a month to respond. The only reason that it was even responded to was because of our cancellation for their bad service.

Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

I would give Jose with Windy City Plumbing 10 stars if I could. Without going into details about…read morethe superior quality of his work he did with my stubborn bathroom drain I'll just say that he went above and beyond. I recorded the business number into my phone because I feel super comfortable calling Windy City again in the future. As I did so, I realized that I had multiple plumber numbers recorded from previous issues. I deleted all of the other numbers because I feel confident that I've found a plumbing family home. Thanks Jose and Windy City. AND it's relieving to find out that they are not trying to "rip people a new one" on prices. lolzzz