Trustworthy and fast…read more The team responds quickly, does good work and is much more reasonable than the locals who charge 2 prices, one for second homes and one for locals... Thank you!

Called and got voice mail. Left message with phone #. One week later no response. This is not a…read moreserious business. Imagin how they would react after they get your money. At least I learned before hiring.

This place is very unprofessional and the owner made my daughter feel very uncomfortable!!! Also…read morethey half assed the job leaving me to have to find someone else to complete it. They told me they was on they way to take a lunch break and never came back. Completely untrustworthy and unprofessional i highly do not recommend and will be reporting this business to the BBB (Better Business bureau)

contacted several times to service my pool heater. was set to come out a few times and it was…read moreexcuse after excuse and they never made it out. one time he didn't even call and I had the day set aside to be there while they were there. totally unreliable. I would give zero stars if I could.

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Not trustworthy The first year was great. This past year we've had very inconsistent service. We…read morepre-paid for open close the pool service week to week with chemical and cleaning, and got barely half of our moneys worth.

From the owner: Family locally owned, with fit to your needs services!read more

Pool is up and running! Ready for summer! Thanks Sundown…read morePools!

Two weeks ago, I had confirmed a date with the Roger to put a liner in my pool. We even spoke about…read morehow we needed to prep the pool the day before he was supposed to come. My husband and I got everything we needed for the liner to the stuff we needed for the pump, including sand chemicals, and we even had to cut our deck so that the top of the ledge of the pool was accessible to put in the new liner. I called Roger the day before to try and confirm our appointment for the next day and he did not answer. I called him three times! Then my husband called him one time and then I resulted to texting him three other times. Still no answer. The next day came and he was supposed to be at our house between 9and 10 o'clock. He completely ghosted us and now we have a 24 foot pool that's half in the ground at the bottom of a hill and it's supposed to rain tonight and the walls may collapse if we don't refill it with water.!!!! Do not use this company!!!

This place has three different sets of hours…read more When I called this am , the answering service said 10-7, the online with maps said 10-6 and the door says 10-5 .. The only thing certain is 10am .... All else is in flux !

We had our pool installed 7 years ago by another company. After having the same company close and…read moreopen our pool the next summer, I battled getting it clear. For 2 weeks. A friend recommended DesRochers and I have never looked back. They close and open my pool. Within 24 hours my water is crystal clear after opening. I have used their 3 step weekly maintenance and rarely do I have an issue. The issues are usually due to weather or too many teenagers in the water. This year they replaced our liner and lights. I would never go anywhere else. Malory and the staff at their Shorewood location are so helpful. And the service team exceeds all of my expectations.