Trustworthy and fast…read more The team responds quickly, does good work and is much more reasonable than the locals who charge 2 prices, one for second homes and one for locals... Thank you!

Called and got voice mail. Left message with phone #. One week later no response. This is not a…read moreserious business. Imagin how they would react after they get your money. At least I learned before hiring.

John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Edit: pay no attention to his response about reaching out to him via text message, I have a massive…read moretext message chain with him, including a screenshot that he sent me showing his bank account which, in my opinion, is AI generated showing a debit of $56,952 on three different account numbers. Yes, three different account numbers with the exact same debit. It makes no sense, and unfortunately, I gave him months and months and months and now I have to take him to Small Claims Court. Be very very careful when dealing with this company. I had them out several times and last year, just before winter, we were told our u it needed new displays and that cost would exceed $1,000. We agreed and, after paying for the parts, we were told that because of the winter weather, they would come out on April 8th to do the work. April 8th came and went and I texted to see what was going on. At first he claimed that we didn't have an appointment, then I sent him a screen shot of the exchange. After that he came me the runaround telling me they could not locate the screens that I had already paid for. After weeks they came over presumably with screens that they found in the warehouse that didn't fit. Finally I told them I was able to source the screens from...wait for it...the manufacturer and suddenly we had an install date. That was on around May 23rd. No I have reached out to him and he is not responding. Absolutely appalling behavior. And before I get some stupid response from the owner about the truthfulness of this review know this, I have every text and I will add them to corroborate everything I've written.

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

This place is very unprofessional and the owner made my daughter feel very uncomfortable!!! Also…read morethey half assed the job leaving me to have to find someone else to complete it. They told me they was on they way to take a lunch break and never came back. Completely untrustworthy and unprofessional i highly do not recommend and will be reporting this business to the BBB (Better Business bureau)

contacted several times to service my pool heater. was set to come out a few times and it was…read moreexcuse after excuse and they never made it out. one time he didn't even call and I had the day set aside to be there while they were there. totally unreliable. I would give zero stars if I could.

Replaced my 24 foot pool liner, rails and caps. Had a few hurdles than needed to be addressed but…read morethey new exactly what was needed and followed up with their solution. Great job!

From the owner: Our Company has exceptional experience int the pool industry! Over 22 years an still going strong…read more We provide excellent customer service, an professional quality work to everyone we do business with! We take pride in our work as always an continue to do so with all of our jobs .