Don't make the mistake we did & go with any other pool company!…read more John starts as a nice guy and as we signed everything, gave the deposit his attitude went from nice to a horrible attitude. Every time we ask a question, it's like we are a nuisance. He lies about start dates, if I could do it over again I would go with another company. Get more quotes and go with someone else! Not worth the disrespect and unprofessionalism when your spending $65k and the promises he makes will all change. Pool installation FINALLY BEGAN 2 months after pool was supposed to be ready to swim on July 4th. One excuse after another from the start. The entire process has been a headache and unpleasant experience. John ordered the wrong size liner - put us back another 2 weeks, John ordered the wrong color pavers put us back another week. Then more problems with the auto cover. One issue onto another and still giving us problems. Our pool is still not finished the automatic cover is not installed because once again didn't order it on time. We signed everything may 1 to begin digging Memorial day. Pool was supposed to be ready for swimming around July 4 it is now August 28th pool is not done and lots of mistakes. They ripped our electric line to our patio lights when digging, we haven't had our lights fixed, it's been over a month. New update: It is now oct 1 and our pool is still not complete they haven't given us an orientation on how anything works. They also haven't finished the landscaping around the pool, the cover just was installed the last week of September. Pieces off ladder broke, a person slipped on stairs broke his elbow open. One of their workers cut our patio lights wire and which was done before we even decided to get a pool and now we have no patio lights. We signed the contract May 1. So unprofessional and they have not even reached out in the last month to let us know what is going on and when it will be completed. Beware of John and his empty promises! Update oct 19 still no response from this company we have emailed and called. Pool has not been closed out - things are broken, the electrical on our patio was cut from one of their workers. We haven't had our orientation, final inspection and our pool hasn't been completed - NO RESPONSE!

Cancun pools just installed our above ground pool and let me just say they did an AMAZING job!!…read moreThey have been so great from the moment i called the store they have answered every single question i have had and still do as we are first time pool owners and know nothing about a pool.

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Just purchased a home with a pool Mike built. I'm a first time pool owner and have a lot of…read morequestions. Mike has been incredibly responsive and patient with all my questions. Top notch professional l. I plan on incorporating Pools By Design into my annual pool opening and closing services as well as system maintenance.

From the owner: Swimming Pools Cleaning and Service…read more Products: Pool Covers, Chemicals, Salt water, Hot Tubs, Heaters, Slides and Diving Boards. Services: Swimming Pool Opening and Closings, Weekly Cleaning Service, Rehab Paint and Tile, Liner Replacement, In-Ground Pool Service and Maintenance, New Liners, Auto Covers, Call for Appointment, Free Estimates.

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

At the end of 2022 and early 2023 we decided to look at getting a pool. We spoke with the 5 of the…read moremost popular companies in the SW Burbs. Only 1 left that lasting impression on me and my family and that one person was Joe from Mud Turtle. Joe came with his knowledge and answered all of our technical/pool questions but when we invited Joe into our home he wanted to get know my family and that meant something to us. He wasn't just there for sale but truly wanted to get to know us as people and my children. That added a personal touch that we felt was special. At no time was he pushy or attempting to over commit on anything. After spending over an hour with Joe our decision was clear. The owner John came to our house to do a survey and I could just tell this guy knew what he was doing. He explained the terrain we were on, what engineering would say, and what the Village would expect, he was spot on. He made is recommendations and gave his opinion on pool placement, retaining wall, and deck space. After meeting with Joe and John we felt extremely comfortable knowing that we were in good hands and would be well taken care of. Emily drew up a beautiful 3D drawing of our property with the pool, all the features, firepit, patio design etc. I did tinker with the design up to the day we were ready to start construction and the team, especially Emily, was very patient with me as I made some changes throughout and even a few during construction. During the waiting period I would stop in randomly and just hang out in their shop and shoot the sh*t. I'd spend an hour or more at times and the team was always receptive and inviting when I stopped by. I spoke with other customers and listened to stories of previous projects while getting a free education on pool care and pool operation. This just made me feel even more positive in the decision we made as I continued to build rapport with everyone and got to know everyone on a more personal level. Even met some new neighbors from our neighborhood who were also Mud Turtle clients. One thing that really stood out though was the responsiveness of Joe. I'd lay in bed at 8-9pm and send emails with questions not expecting an answer til the morning and within 10 minutes I was getting a response. It was really something special that he would take time from his family to answer some of my, what I thought could've been dumb questions. What was nice is that all the subs from the digger, to the patio guy, to the pool crete guy, to the Mud Turtle field crew, everyone one was super personable and easy to talk to. Not one time did I feel shunned by anyone. Everyone shared in the same vision of providing a beautiful product in a timely manner. One thing that was important to me was knowing the schedule and maybe that's because of my background but John and his field staff/subs kept me up to date almost daily on progress and what was on the schedule in the coming days. These guys worked every day including some Saturdays and even Sunday. In fact John came to home on a Sunday morning at 7am to drop off more material for the crew to wrap up pool crete that day. It was really something special to see the commitment he had to his clients and ensuring the project and progress stayed on track. Now we were quoted 6-8 weeks from start to finish. Mud Turtle substantially completed the entire project in 6 weeks! This included 2000 sq ft of XL pavers, a fire pit and a 18x38 pool, with multiple features. It was really incredible that they completed such a large scale project in 6 weeks! Not only was it done effectively and efficiently but it was beautiful. Everything was perfect. We couldn't be happier with the final product. The lasting impression the Mud Turtle team left on me and my family is second to none. When you're making such a huge investment you want some reassurance that you're making a great decision for yourself, your home, but most importantly your family. That's why this review is important, you can rest assure that the Mud Turtle team will treat you like family and not just another sale.

Attempted to get a price on adding a jacuzzi to pool as water slide and owner wouldn't even give a…read moreprice. Would not recommend. Worked with him in the past and should have expected this result. continued disappointing communication

I cannot say enough about GAB pool service. They were wonderful to work with from the time they…read moreanswered the phone. They fit in my pool cleaning on a Friday of a holiday weekend (Memorial Day, nonetheless when EVERYONE needs their pool cleaned!), and came out and took their time to walk me through all my questions. I had A LOT of questions as I am new to this pool and I had a bad experience with the local pool store. And even after all of this, I expected to pay a large fee for their services and it was HALF of what I paid for the previous company. If you need your pool serviced or cleaned, then I would definitely call them. And I will be!!

These guys are outstanding! They are with you from the opening of your pool until the closing and…read moreevery point in between! My experience with other pool services, they will take your money, open your pool and you will never see them again. Not G.A.B. They have excellent customer service. Tricia is outstanding! If you are even considering the use of a new pool service, look no further! Try G.A.B.!

Dan Maka came by due to a request for some interior remodeling work. It included removing a window…read moreand door in a room and related exterior stairs. While here, he pointed out that they could do repairs on cedar siding, including painting the siding. Rough estimate while onsite was $10 to $12K for the exterior work. A few weeks later I got an estimate typed into an email for ~$12K. There were some inaccuracies in the work he wrote up, including no mention at all of removing one staircase and rebuilding a 2nd exterior staircase. How does something like this get overlooked? I wrote back with some questions, such as does the price include the work on the stairs, what is the warranty for the work, estimated timeframe for completion and questions about the painting subcontractor he plans to use. These are reasonable questions and there are a lot of poor quality, sloppy painters out there, so he should be comfortable answering them. Dan has since disappeared. Since then I talked with siding contractors who told me it's not a good idea to try and replace random cedar siding boards that are warped and brittle. This is because boards adjacent to them can get cracked in the process. Dan talks about having been in the construction industry for 30 years. He told me his background is actually as a plumbing He shouldn't have bothered to come over in the first place if he and doesn't have the knowledge about the work he wants to propose. I think Maka is more about doing Kitchens and Baths remodeling. That's different than doing repairs that relate to a home's construction. And it's interesting that he disappeared when I asked him about warranty and subcontractor information. For all I know, the subcontractor could have bad reviews. But he didn't even give me their name. And why doesn't Dan want to warranty his work? Another thing to be aware of is when first calling Maka, Brian, who works in the office, told me for $199 they'll do computerized design of the project, basically something similar to blueprints. He said you can have that even if you don't hire them to do the work. I brought this up to Dan when he first came over and he said "the $199 is my fee for coming over, I wasn't getting paid before I started charging that." So, two different stories on the $199. So, Dan got paid $199 for coming over and disappearing without providing a thorough estimate. I feel ripped off. Consider Smardbuild.

We called Maka Homes after incurring flood damage in our basement. They were amazing! Easy to deal…read morewith. Reasonable prices, and the best communication with a contractor we have ever had! I'd give 10 stars if I could!

Very professional when it comes to their work. Very informative and helpful in getting our pond…read morelooking water pool crystal clear in no more than 3 days

Avoid at all costs. Total scam!!! My electric pool cover got trapped and I called this company…read morebecause they could come out sooner than Caribbean Pools, big mistake! I wasted $155 for service call just for this guy to tell me that I have to spend another $1475 to replace one rope and two gliders. I got suspicious of the pricing and said I'll think about it.I learned by experience not to make quicks financial decisions out of fear or desperation because that's how the companies like this take advantage of your desperate situation. I called Caribbean and they showed up within 2 hours and quoted $711 for everything: 2 ropes and sliders and something else. Their service call is only $99 by the way! Carribean Pools is the best all the way! They fixed my cover that same day within 45 minutes! If this guy scams on repairs, I can imagine how much he bankrupts people on pool installations and such! Unless you are dumb and rich Avoid! Update: looks like the owner is also a liar big time. I didn't suggest any quick fixes as I have no knowledge about the pools however, I did feel like he was pressing me to pay him $1475 like there was no option left AND I did question this high price (not quick fix). I am glad I did question since that saved me money! Also he informed me that the rope was previously repaired. Carribean pools told me the rope was NEVER repaired before (another lie BY TRITON). The Carribean pools quote which was showed me before the service was done, clearly stated what I was paying for unlike this guy who owns triton pools just told me the price is $1475.