I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

I bought my hot tub elsewhere, and wish I hadn't. The entire staff at the Valpo location could not…read morebe more friendly, knowledgeable, inviting or more professional! Whenever I need supplies or my questions answered, they are there for me! If they don't have something(not likely-they have EVERYTHING) they will get it. I don't normally take the time to write reviews, but they truly deserve it!

Not helpful at all. Very difficult to get a service call scheduled. Required photos prior to even…read moreagreeing to schedule an appointment. Then made demands that I repair items before they would schedule an appointment on an in-ground pool. Isn't that why I would hire a pool company? To make repairs for me! Silly. Will never recommend to anyone.

They have completed several projects for me and they have always done a wonderful job.read more

Dutch barn is a crazy company, Child and Angie are both the worst poeple to deal with. I paid this…read morecompany fully because they had a good start. But midway they made sure they got paid fully and stopped showing up at the project site, no call, no show, they refuse to pickup call. Lawyer are not helping because. Its a waste of time, they already have 26 litigations.. my project was half way ehen they stopped showing up. Please poeple. RUN FAR FROM THEM.they not worth a star, but this won't let me without star rating.

These guys were handling the snow and landscaping for our cottage homes in Crown Point. During…read moreseveral snowfalls they didn't arrive until very late in the day after many (older folks) already shoveled their own driveway by hand. After that they had to nerve to charge us more. The lawn care was also sub par. They did the bare minimum nothing more. Avoid!

TERRIBLE CUSTOMER SERVICE! IF I COULD DO IT OVER I WOULD HAVE GONE ELSEWHERE!!!!! This is my…read moreexperience.....We got our front and backyard (full sod and landscaping) along with hardscape- a retaining wall for our front yard in late 2014 by Blade Cutters. Come March 2019 our retaining rock wall was collapsing in two spots. The crew came out to look at it and said that it was built with inadequate materials. After going back and forth, Gayle (the owner's mother who works in the office) agreed to send a crew out to repair it. They said it should have been glued before but wasn't, removed some blocks from the wall, stacked and glued it together. Approximately one year later after they "fixed it" it fell apart again and Gayle finally came out again after having to explain to her repeatedly why I was upset. They tried saying it must be a problem with the dirt pushing out the wall or water when we clearly do not have ANY water issues and the whole purpose of a retaining wall in the first place is to keep dirt from moving!! Then she sent us a quote to have the company come out and rebuild the wall with new material, correctly. I was shocked that she would expect us to fork over 4 grand plus and blindly trust that they would build it correctly this time! After MUCH back and forth over several months Gayle agreed in writing that she would send the crew out to fix the wall with the materials that were already in use and make it look acceptable. That was in September and it is now almost December and Gayle nor anyone from the Blade Cutters office have returned my calls or emails. I am a very reasonable person and I expect that a company would stand by their work and not just blatantly ignore an unhappy customer. I have neighbors with retaining walls that have lasted them over 10 years that were done by other companies and have no issues whatsoever. The companies that did our neighbors' obviously used the correct type of material and did the work correctly. I would never recommend this company if you want work that is done correctly, will last you more than a few years, or a company that will stand by their work. I am frustrated, have been dealing overall with this issue since late spring. Now winter is coming fast and I am in the same boat I was 6 months ago with a collapsed retaining wall done by a company that did not perform a job correctly. Also to note: I asked them to respond to me on their facebook a few weeks ago as a last ditch effort....they then removed my comment and now I cannot even leave my honest review on facebook because they blocked me from being able to comment or leave a review. That probably took more effort than if they would simply contact me back.

We've been using them for a few years now and always pleased. They do an excellent job,…read moreconscientious about your satisfaction for the job you requested and never any complaints. They installed a small patio in our front yard and it is absolutely perfect. Best of all - their Pricing is great. Best we've found.

We hired All Season Landscape Services, Inc. (11535 W. 183rd Place Orland Park, IL) based on a…read morereferral from Caribbean Pools, but our experience with them has been nothing short of a disappointment. The owner, Jay El Mahassni and office rep Katie Smulevitz have shown a complete disregard for their contractual obligations and have demonstrated poor communication throughout the entire process. From the beginning, there were several issues. They significantly "miscalculated" the amount of pavers required for our project and suggested an unnecessary additional retaining wall, which we fortunately caught before it became a costly "mistake." Despite taking our final payment, they failed to complete the project as outlined in the contract. Attempts to contact Jay and Katie regarding these concerns were met with unresponsiveness. We made numerous calls and sent multiple messages, but it's clear they had no intention of addressing our issues or fulfilling their contractual obligations. Furthermore, the contract specifically stated that they would switch out the copthorne on the fireplace, but they outright refused to do so. Despite our persistent attempts to contact them regarding this matter, they continued to ignore our requests. Other aspects of the project were also left unfinished. The natural edge border around the arborvitae they planted was never created as agreed upon. The polymeric sand did not cure properly, leaving unfilled areas, and many of the edging pavers quickly became insecure. Any time it rains, polymeric sand erodes and finds its way into the pool. Additionally, the deck was not properly pitched, resulting in water pooling in multiple areas. In the worst area of pooling water, their solution was to install a drain off to the side, rather than the lowest point where water naturally settles. To make matters worse, several defective pavers were installed, which should have been covered under warranty. However, our attempts to contact Katie and Jay to resolve this issue have been futile, leaving us frustrated and without any recourse to this point. Several of the arborvitae they planted are dying and even though they are under warranty for one year, Jay El Mahassni refuses to return calls and texts. The warranty, which is clearly stated in the contract, does not appear to be something All Seasons will honor. It's clear that All Season Landscape and its owner, Jay El Mahassni, lack professionalism and operate without integrity. The consistent lack of communication further exacerbates the problems encountered throughout the project. I strongly advise others to avoid doing business with All Season Landscape Services Inc., regardless of any referrals or recommendations. Save yourself the trouble and find a reputable landscaping company that values their clients and stands by their commitments and warranty.