Unprofessional. Did not show up for confirmed appointment or contact me to cancel. We rushed home…read moreto meet him and planned our day around the appoibtment.

Pool was not level individual changed the price from what was quoted in the app. Still to this day…read morethe skinner is leaking and he put silicone on it which didn't fix the problem and never showed back up. This was not a good experience and I would not recommend him to anyone.

Sonnys Pools provided great service. My pool was closed very well and quick service. He was very…read moreprofessional with great prices. I will be using him regularly.

From the owner: At Sonny’s pools & spas we specialize in providing top-quality pool services to keep your swimming…read morepool clean, safe, and ready for enjoyment all year round. Whether you need routine maintenance, deep cleaning, or equipment repairs, our certified pool technicians are here to help. Our Services Include: • Weekly and bi-weekly pool cleaning • Water testing and chemical balancing • Filter and pump inspection & repair • Algae removal and shock treatments • Pool opening and closing (seasonal) • Equipment installation and upgrades We pride ourselves on reliability, attention to detail, and exceptional customer service. Let us handle the hard work so you can dive into worry-free relaxation.

No words about this company no customer service terrible follow up not committed not sure if he…read moreeven used chemicals when he cleans the pool terrible businessman no workers alone and the window for the success of his company is very short started off ok ended up terrible

Made an appointment and received confirmation but no one arrived ..nor has anyone returned mine or…read moremy husband's phone call or email... Horrible customer service!!!

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

Great service , knowledgeable, personable. I do my research…read moreof the best reviews for my home projects. I usually get the best service . With ChicagoLand SoftWash you get that GREAT SERVICE - PLUS - TOM was pleasure to have on my property! I made an EXCELLENT CHOICE- I wish you the same.

I live in Brynwood, where the payment for the apartment rental includes the use of the swimming…read morepool, which is served by this organization, since I have lived there only since May 1, 2024. On June 7, I wanted to use the pool, but I was not allowed and there is no way to issue a card. This service is included in my rent and the behavior of this organization is unclear and very negative due to the fact that the association pays this company for the provision of services or for landlords, but I I could not use this service, I was expecting a phone call, but the company did not give me an answer, so I am very dissatisfied with the work of this company

Very professional and courteous employees. Great service at a great price. Highly recommend!!read more

We're first-time pool owners and had no idea where to start -- but the team at the Mokena store and…read moreDaniel made the entire experience easy and stress-free! We first visited the Mokena store for a free water sample test, and the staff there were incredible. They carefully explained what chemicals we needed, why we needed them, and gave us clear, step-by-step directions on how to use them. They even walked us through what to look out for in case any issues came up before our instructional visit. A few days later, Daniel came out for our in-home instructional visit, and he was outstanding -- patient, thorough, and extremely knowledgeable. He walked us through every aspect of pool care and maintenance in a way that made sense to us as complete beginners. It's clear why he's considered one of the best! A special shout-out to Wendy, Manager of Customer Relations/Maintenance, who's been so kind and helpful, guiding us along the entire process. Even though we have a pool store just five minutes away, the Mokena location (about a 30-minute drive for us) is absolutely worth it for the level of service, professionalism, and care they provide. Highly recommend!

Our Caribbean decent started about a year after installation. We were charged for a heater…read morebreakdown and slide pipe failure. I expressed to them that this was still within the 3 year warranty period to which I was told these items weren't included. Well, after a month or so I get an email that I was due a refund for repairs minutes a heater repair. Now, the heater maintenance was required-I was told by Caribbean because of the said breakdown that was covered under warranty. It took some arguing but I eventually received a refund for the work. This refund came with a snarky response stating that they would do this as a courtesy but wouldn't ever do it again for me. Here we are again at last years closing their tech lost a plastic eye for our tanning ledge jets. I know this for two reasons one I have cameras and saw him remove it. Two, it worked properly the night before they closed it. I told them about this at closing without response. Come opening I remind them and get a response that they will cover it but I have to be home from now on for all work they conduct on the premises. I remind them I have cameras and can see everything that happens around my home. Their response I will attach. Remember this story and experience when making your choice for a pool. Thank you Carribbean for your reply. Your reply only proves the disconnection with your policies and customer service. The warranty work described was from 2021 and 2022 during the 3 year warrenty phase. The plastic bubble was lost by your employee and then attempted to be sold to me this year. My filter doesn't work right again due to a poor opening. I took matters into my own hands and fixed it myself this year as I can no longer trust Carribbean as a pool company. Anyone wondering what kind of business they are-I hope you read their response and my statements here. They really show their colors in their response. Thank you again Carribbean for more than proving my point!

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

I cannot say enough about GAB pool service. They were wonderful to work with from the time they…read moreanswered the phone. They fit in my pool cleaning on a Friday of a holiday weekend (Memorial Day, nonetheless when EVERYONE needs their pool cleaned!), and came out and took their time to walk me through all my questions. I had A LOT of questions as I am new to this pool and I had a bad experience with the local pool store. And even after all of this, I expected to pay a large fee for their services and it was HALF of what I paid for the previous company. If you need your pool serviced or cleaned, then I would definitely call them. And I will be!!

These guys are outstanding! They are with you from the opening of your pool until the closing and…read moreevery point in between! My experience with other pool services, they will take your money, open your pool and you will never see them again. Not G.A.B. They have excellent customer service. Tricia is outstanding! If you are even considering the use of a new pool service, look no further! Try G.A.B.!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!