S & S Construction Concepts did an amazing job installing the new liner in my above-ground pool…read more They even arrived a few minutes early, which I really appreciated because I didn't have to wait around. The team was extremely thorough with the installation and were some of the kindest, most caring people I've worked with. They made me feel like family was helping me set up my pool rather than complete strangers. I feel very fortunate to have found them and highly recommend them to anyone looking for quality work and exceptional customer service. Truly an A+ company!

Bought pool from American Sales and S&S Construction did the install. The communication was…read morefabulous, answered all our questions, were extremely professional, on time and did an excellent job! I would refer them in a heartbeat and I would use them again! Thank you S&S for the great job!

My pool pump went bad and needed repaired...thank you Sophia for assisting us in getting it…read morefixed...holiday weekend which is super busy and she took the time out of her busy day to assist us..Thank you Aida & Jeff

Stay away from this company. They are absolutely crooks. The most outrageous prices for everything…read morethey do and on top of it they do it all wrong. They quoted me over $6000 to replace my pool cover when I had two other companies in the range of 3000 to 3500. I needed the heater repaired. They said it needed to be replaced came in at double the price of everybody else. They came to do my pool closing they drain the water and said oh we can't close the pool now and we can't install the cover because the water needs to be back up to the normal level. Mind you they drain the water and then tell me to refill it. It's an absolute travesty that they are in business because it's one thing to rip people off but then do a bad job on top of it it's very pathetic. AVOID THIS COMPANY. They are the worst

Chris (Sales) and Becky (support/scheduling) were great to work with! They were both very…read moreresponsive and kept me up to date on the timing of each step. The trades were also wonderful and friendly. I was a little concerned about using them because I live on the IL side of the Wisconsin border but it turned out being further north was not an issue for their team. We had great weather so it took just under 4 weeks from ground breaking on 29 Apr to our first swim on 25 May. Most importantly we love the pool! 5 star team all around.

I have been working with Chris Jennings since last year with regards my new home and pool build and…read morehave been nothing but impressed with his professionalism and prompt response to all my questions and needs I look forward to my install with expert pool builders

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

everything was did timely manner, work was completed .very good service .the price was good . In…read moreand out on time. Explained everything .

They were willing to help but pricing was INSANE and look over reviews.. especially for the PRICE…read moreyour paying... I took a pass. Costumer service was EXCEPTIONAL.. Price.. NOT so good after seeing reviews.

Highly recommended for anyone in need of an inground pool, inground pool service, backyard design,…read morelandscaping, etc. Very knowledgeable and friendly staff.

Royal Pools. First off I'd like to say I don't like to bash on local businesses. But Royal really…read moredid me wrong. So....Where to start? In 2018 I hired Royal to install a new liner in my 18x36 in-ground along with a new light at the cost of $4200. After the liner was chosen and a deposit was paid Royal promptly began the job. They were scheduled to start the job on a Wednesday, but I came home from work on Monday with a crew in my yard and the old liner removed. When I asked how they got into my yard they said they jumped the fence and unlocked the gate. The liner/light were installed and the pool was filled within 7 days. Royal broke the stair moldings while removing the old liner. They promised to replace them, but after 2 months they came back and said I would need to drain the pool and replace the stair kit at the cost of $800. The moldings have still yet to be replaced 1.5yrs later. When the newly installed light did not work they told me I had an electrical problem. I hired an electrician to troubleshoot. Royal didn't not order/install the correct light. I needed a low voltage light. They installed a high voltage light into my pool?!?!?!?! Really? It cost me $100 for the electrician. When the pool was opened in 2019 the water level was low. After filling and losing about 1" of water a day I called Royal to inspect. The pool was green, as the balance would not hold steady, so they they sent a technician out to clean but he said it needed to be be shocked first. They charged $85 for that service call. He returned a few days later to sweep. They charged $125. They could not find the leak after the pool was clean. I then hired a diver who found the leak at the light housing that Royal installed in 2018. The diver charged me $210. I was hoping Royal would stand behind their service, but in the end they didn't care about the customer or their reputation, they just wanted their money and to be done with me.

It's been over 3 weeks I've asked for a quote and to install and open a pool. He said yes and now…read moreno response

Updated review: Sergio installed our pool and it was truly a work of art, and it was our first…read moreexperience and the best experience which set the bar by which we measure all the people who service our home, yard, family. Since then, Sergio has opened and closed our pool, performed amazing service and maintenance, and even worked with the store we purchased it from when we were getting the runaround. He also came to the rescue when the most expensive accessory had issues and he mediated with the distributor to make sure we were taken care of. He and his team simply are the finest in terms of quality work, precision work, doing things the right and best way with no shortcuts. They leave the area in pristine condition after they are done, and their attention to detail is incredible. Esparza is simply THE BEST!!! I wish we could give them 10 stars. They deserve it.

Do not use this pool service. There is nothing quality in their work. We had an in ground pool…read moreliner installed three summers ago; it cost thousands of dollars. When we opened the pool the next summer, one side was all caved in. James patched it, and it has been leaking ever since. We just paid someone $500.00 to repair James' work that he stood behind. We have spent so much money refilling the pool. No response to emails!

I'm torn between 2 and 3 We bought a new house with a pool and know nothing about pool maintenance…read more They've been maintaining our house pool across owners so we keep them. But everytime they charge so much. It hurts to see an invoice from them. They know this Unfortunately we need them to open and close our pool every year which comes upto $1600 yearly. athis time they came and didn't even clean properly but charged $175 just for cleaning. My pool is still very dirty. Hurts.