everything was did timely manner, work was completed .very good service .the price was good . In and out on time. Explained everything .

They were willing to help but pricing was INSANE and look over reviews.. especially for the PRICE your paying... I took a pass. Costumer service was EXCEPTIONAL.. Price.. NOT so good after seeing reviews. read more

Overall, an awful experience. Did such a bad job the first time that they had to redo it. Left garbage all over the backyard. 300% markup on cheap parts. Spent money filling the pool, only to have to drain it again to fix their mistakes. read more

We requested pool liner application and this was done so well. So we had them do our pool closing, which went great and so smooth. Easy scheduling, quick service, reliable, personal and easy communication. The price point was also perfect. read more

They scheduled and installed during the height of the season! Fast and reliable. Great people to work with!!! Highly recommend!

Top notch! From the moment I called for a quote through the installation. Kind & courteous! Great customer service. Installed in a timely manner and cleaned up all left over debris. AAA Liners even called us back to make sure we were completely satisfied. I have already recommended AAA Liners to many family, friends & neighbors. Keep up the great jib! Thank you​ read more

Terrible service way overpriced shot other companies. They are almost doubled than other other companies and take forever and charge you to measure. It's a money grab company. I highly recommend don't use them. read more

I had hired them and then saw some not-so-good reviews here on Yelp! Well, they showed up right on time. Got to work. Had to deal with a little hiccup due to the way my deck butted up against my pool, but they figured it out. You do need to get as much water out of the pool before they come. They tore out and cut up the old liner into manageable pieces and stacked them on the curb for the garbage man. Efficient. Almost done. They got here around 8:20, probably took 3-3.5 hours. No problems at all. read more

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Have a eco wave semi in-ground pool. We discovered we had a leak during closing late in October, they were very helpful and with the few warm days left they came out and installed a new liner with no wrinkles. read more

We paid AAA a hefty sum to replace our oval pool liner. It was installed on cloudy 55-degree day. On their website it states that a liner should be installed on a sunny 80-degree day. Anyway, it was installed, and it ended up having wrinkles on the bottom as well as the sides. I pointed them out to the installers, and they assured me that those wrinkles would go away as the pool filled. I followed their instructions very closely. Slow fill to the first mark of masking tape the first day and left the shop vac going on the return inlet for almost 6 hours. Proceeded filling the next day to the 2nd mark of masking tape that they had left on the liner. I was told only to fill from 10-6p. The third day I got the pool filled and scheduled for them to come and cut the skimmer inlet. They came out and did that. The wrinkles never went away so I called to find a solution. I was instructed to drain the pool back down and they would "work" the wrinkles out. Well, they pushed all the wrinkles to the side of the pool and now that is what we are now stuck with. They gave us a $550 refund just to shut us up but never called back to address our concerns. Be aware that the top of your liner will look like crap with some plastic holders helping it to stay in place. I was told that's just the way the liner is made. View the pictures and you be the judge. read more

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We called needing a new pool liner. The owner, Chuck took such great care of us and we absolutely love the 'new' pool! We never owned an in ground pool before and he helped us through the steps and Chuck was hands on making sure the new liner was impeccable and it is! We enjoyed the crew and highly recommend calling for an appointment today! read more

Workers essentially ruined a year old pool. Needed 4 tries to correct it. Much better now but not the same. Found bricks from under supports around the area so they leveled it by removing the supports. I have permanent marks from their tools. read more

Don't get burned by this company! First Grace took my deposit over the phone because "I needed to keep my place in line", then postpones coming out here twice, shows up on the 23rd of July without notice (not even a text) when the install was scheduled for the 24th, Jeremy takes pictures and informs me walls have to be replaced to the tune of $3000.00, laughs and gives me hie number to take down the pool for $500.00, then Eric says he'll call me back to return my deposit, never called, never even replied by emailed which I sent to him, what con artists! read more

Fast and experienced. Nice liner and nice job. I would use again. There was some confusion that too a little to figure out, but the work and the price was A+. read more

I've been calling for the last 2 weeks for the answering service to just take my information for no one to EVER call me. This is the worse experience ever and if I could give no stars, I would read more

I don't know if bad reviews made this company better or what, but I'm pleased as can be with AAA Liner. I saw the rough reviews and wasn't going to use them, but my neighbor just raved about how great they were. Their price was surprisingly reasonable ($1100 out the door for 24' round) and the liner they used had great reviews on quality and durability. The crew was led by the owner's son and the guys were amazingly polite. I really appreciated that they arrived on time at 7am and chose to lightly knock instead of ringing the doorbell. This allowed my kids to sleep in a little during their summer break. The crew had a good sense of humor, too. We chatted a bit while they worked, had a few laughs, and I was completely happy with the installation. The pool is filling now on July 1, 2019 and I will only update this review if something goes wrong during the fill or their follow up visit to check their installation. If you see no update, you can assume that I'm fully satisfied! read more

AAA Liner Replacements - Pool & Hot Tub Service Near Me

I'm not sure what all the 1 Star reviews are about. I was a little nervous hiring them after seeing this but so happy I decided to have AAA replace my liner. They were out within a week, had my liner in stock and did superior work. Friendly and efficient staff. Would highly Recommend. My pool looks better now, than it did when first installed 10 years ago. read more

AAA Liner Replacements - New liner - Pool & Hot Tub Service Near Me

I typically don't write reviews and tend to think of myself as a pretty understanding person. That being said, I feel very disappointed and frustrated by the services I received (or didn't receive) from Triple AAA Liners. We opened our pool mid-May and discovered that our liner had been torn in several spots right above the waterline. We moved into our house about 5 years ago, and the pool came from the previous owner. I would estimate that our pool is about 10 years old, and I was informed by my father (who has owned a pool similar to ours for over 30 years) that this is typical. I started the process of calling around and was referred to Triple AAA Liners. My initial interactions were very pleasant. The woman I spoke with, Denise, was very informative and assured us that they would get back to us soon to schedule an appointment. We were told to empty the pool no longer than 24 hours to avoid damage. We were only asked how big the pool was and which liner we wanted. On the day the pool was to be installed, the crew leader, Israel, showed up for about 5 minutes and informed my husband that the pool liner could be replaced because "the pool wasn't level" and more work would need to be done. None of this was really explained in detail. He informed my husband that Erik, the pool liner specialist, would call us. I did not hear from him for most of the day, and I left a message to have him call back. When he did, he told us that the pool wasn't level and that 14 out of 17 posts needed replacement. This would cause the price to increase over double the original amount. Also, several other pool owners that I had spoken to said that the pool did not appear to be as damaged as they were claiming and felt they were price gouging us. We called several other places, but due to the pandemic, they were out of liners or their schedules were too full to accommodate us any time soon. This was concerning to me because our pool was still empty, and Erik had advised us not to fill it because the liner could be disintegrating on the bottom. Also, while cleaning the pool to ready it for replacement, it was damaged further. Thus began a long game of phone tag with Erik. On days where I work, I would call and leave a message with the call center to call my husband instead. Erik would always call me despite this. This want on for about a week until we finally were able to speak with him. I asked if we would be able to purchase the liner outright and was told that they didn't do that. When we asked about warranty, Erik replied rather flippantly that they only cover one season and any issues after that are "from having a pool in the Midwest." I agreed that we would have the work done and asked simply for a breakdown of the cost. I was told they would contact us 5 days before after there were 3 days without rain. Pretty much the entire week after that was sunny and we heard nothing. Then the last two days, we had terrible storms that completely destroyed the pool. So now a simple liner repair has cost us the entire pool. Even if we wanted to have a pool built right now, there is no availability until at least August. At best, I feel that there should have been more questions asked about the pool, pictures taken, or someone could have come to look at it before we drained it and left it vulnerable. At worst, I feel like they were being deceitful and price gouging us. I really wish that we had waited until August to replace the pool liner because then we might still have a pool. Not only am I disappointed in the outcome, but I'm disappointed in the rude and unprofessional tone from both Erik and Israel. I don't typically post reviews and try to be understanding, but I wanted to warn people because this has ended up costing us our pool and potentially a lot more money if we decide to get a new one. read more

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I came up on the Dilemma of having to change my above ground pool liner and viewing a few YouTube videos I thought that I could do this on my own, No not a good idea. I was so happy I came across AAA liner replacement spoke with Denise the office rep. who was friendly and paitent as she walked me through every step of their installation process. Israel was my installer he came out with two other guys within the hour they were done. they cleaned the bottom of my pool added extra sand as needed. I can't say enough about these guys. I recommend them to anyone who needs to have a liner replacement. Don't do it on your own it's so much harder than what YouTube shows just call AAA liner replacement they are great! read more

STAY AWAY!!!! They installed a new liner in 2019 and did my pool closing. They didn't winterize my heater and the heat exchanger cracked. I cannot run the filter or pump. I called and they offered $300. That does not cover anything but the heat exchanger part. It's labor intensive and cheaper the replace the unit. Erik stated that it's all they can do. Seriously?? They didn't do their job when I hired them to close the pool. Now I have to pay? Stay away. They are crooks and dishonest. I should not have to pay due to their negligence. AAA, you should be ashamed of yourself. read more

Was told by the lady who answered the phone that they are expensive ($1500) because they install quality liners by professionals. Well, they installed their quality liner in a completely rusted pool that we were completely unaware of because a liner covered the wall. So, in 2 weeks after installation, our pool collapsed with 4 kids inside. The pool literally ripped the aluminum wall and left sharp jagged metal where our kids could've been severely injured. I was told they were professionals and would stand by their liner and installers so I called furious. They sent someone else out who said this should not have been installed and he somewhat cleaned up the mess and told me managers would take care of this. Management called and told me "they would take care of this and wanted to do it quickly so nothing worse occurred". So, the 2nd installer came out, replaced the wall and liner but didn't have a new skimmer and would come back and replace it after we refilled the pool. Now at this moment, I spent $1500, plus water, plus loss of pool, plus I had a new lawn sod job done in the spring that cost me $3500 which was now ruined do to the flooding because of 20k gallons of water flooding my lawn. However, do to the fact I was told they were taking care of it, I was ok overall. So, I was waiting for the skimmer so i could reopen our pool, the installer had left a mess of cardboard, old screws, mud and rocks from the digging, mud and old pieces of pool walls laying down and again making my lawn a mess and time went on. After 3 weeks,I was told the skimmer was ready and they were coming to finish the pool. I said ok and it was scheduled for the morning which is when I'm at work. My significant other texted me that they were beginning finishing the pool and I figured it was finally over, BUT I WAS WRONG! I was called by the installer and told I needed to settle up. I asked, "settle up with what?" The installer said I need $2600....I said "what the hell are you talking about? I never agreed to that! Your management told me they'd take care of it" The installer told me "well, we have a problem!" And i said, "yes, we do! And a big one because I'm not paying $2600 on top of the $1500 because your guys screwed up!" Now, I'm worried because the installers are at my house with my girl all by herself so I tell her to lock the doors and be ready to call the police if anything gets weird. She saw that they left and I told her to lock up and lock the gate for the backyard. Within 15 minutes, a manager called, told me I owe $2600 and that I agreed to it, which i never did and called me a liar. Alot happened but i had a pool I could not use without a skimmer, ruined landscaping around the pool, a messed up new lawn, garbage all around the pool, old pool walls ruining my lawn because they didn't remove them and a company that screwed me. So, 2 weeks later, the owner called me and I explained my story and he agreed they did wrong but thought we could compromise. I agreed to $1200 if they finished the job well. He agreed and said it will be done perfectly because he's the owner. 2 new installers came and immediately asked for payment. Due to the fact I wanted this over, I paid the $1200 before completion and I made a huge mistake. Yes, they finished the skimmer but that was it. I left for work, they left the landscaping mess, all the cardboard which now had become sopping wet and buried under mud. They left all the sharp pool walls, the old liner and left them on another part of my lawn which ruined my lawn moreso. The pool walls were so heavy I needed help to move them and I was left with worry that this pool would be a problem. Well, the pool now is very low on water after the winter and I'll bet, I need another liner. Perhaps, I can spend more money on another set up by garbage professionals. read more

So update: after posting the review, they FINALLY called me back and came out. The guy came and said "There's rust at the bottom of your pool. We can't do the liner. We will call you with a quote." The whole day passed by, no call. I called the next day, no answer. I called the day after and demanded to speak with a manager, then Eric finally calls me back. I asked how much the work was going to be, he gives me some BS about how they have to dig up under my deck (the rust is nowhere near the deck,, its on the complete opposite side) and quoted me $2,700. I told him I'd call him back the next day to decide if we had the funds. I called him back tbe next day and left a message to let him know we had the money and wanted to set a date to get the work done. I called back 3 days in a row. HE FINALLY CALLED BACK. He said "Oh, I'll see if we can get done at the end of the week. I gotta call my guys and see how long they want to schedule the work for." I asked when I could expect a call back and he agreed before the end of the day. SURPRISE. NO CALL BACK. I called the next day, left a message. I called the next 2 days in a row, asked to speak with a supervisor both times. SURPRISE. NO CALL BACKS EITHER. Forget this place. Clearly an almost $3,000 job isn't enough for them. Don't waste your time. I called a guy that was recommended by Russo's pool store and the guy came out in 20 MINUTES and quotes me half of what these losers did. This place is a joke. read more

The best company to deal with they deliver the products fast and it was a great fit 2nd time ordering from them and was very pleased with them they also contacted me buy email to see if everything was good thanks for a great product read more

I bought a replacement liner and had it installed by them in 2014. Paid $1150 for a 24 ft. Round pool. They left lots of wrinkles in liner. After 4 years had a leak and had them come out and paid them to find and patch now this year had another leak over the winter and had non water left in pool when opened it! They told me when I purchased the liner from them it was the best liner! So called them this year in May 2022 for an estimate, it was $2550! OMG! Said no thanks wasn't in my budget! So from a friend I was recommended to call Mark from Century Pools. Answered the phone and said he can install the liner the following week for $500! Bought a 25 gauge liner from Great Escape for $568 out the door. When the guys were putting in my liner they told me this new liner was better than my old one, they said that one was a 24 gauge! So I was ripped off there from Triple AAA, also no wrinkles in my new liner! Stay away from this company, big rip off!! read more

Aaa pool liners installed a new liner for us .Even tho I called late in the game it was installed and ready for the season .It looks beautiful and we haven't had any problems. I also had them close down pool .We needed new cover and pillow which was included in price.I emailed the flyer they sent me with payment and they called to schedule appointment within a week.We've had nothing but great service from this company . read more

Our liner did not even last two seasons. Horrible customer service, horrible installation. The owner was rude and short when his installer tore our liner upon installation. I had to fight with him to replace it and now his replacement is torn after only 2 seasons. Buyers beware. Do not use this company or their liners. read more

I hired AAA to replace my old liner, they came out on 6/5/2020 and cut out my old liner, unbeknown to us we had water under the liner. Was told they would be back later to finish the install. Heard nothing back saw no one, called and left a message told someone would call me back, at 6:30 Eric called to say they were done for the day and they would return tomorrow 6/6. They returned Israel (very nice, honest) and his crew were done in 20 min tops. We're told to fill the pool to 2nd mark and call back for skimmer box and return install. Called on 6/8 to say pool was at the mark and ready for skimmer install. AAA came out on 6/11 to install skimmer and return, before they left we asked if we find leaks what do we do? They said call the store and will send someone out. Well my husband ran the hose through the skimmer and water came running down the bottom of the skimmer. The installers left screws and debris by the skimmer. I called AAA on 6/12 and spoke with Eric and he explained they were booked, but promised they would be out on 6/13 no time frames given just they will call when on the way. I'm still waiting for a call or someone to show up left two calls with the answering service one at 9am the last at 4pm...Eric personally just fixed my skimmer issue NO gasket was installed! Thank you Eric read more

My original liner began leaking upon closing last autumn. I had AAA replace it by mid November. The new liner began leaking but it was too cold out to replace. AAA replaced the new liner in the spring. A few days later, new liner #2 began leaking. AAA and I were both confused and frustrated. AAA replaced new liner #2 and found that the seams were opening. I wouldn't consider that a high grade liner if it happened twice. New liner #3 held out all summer. But after the three installations by AAA, I found the plastic pieces of the pool trim cracked and damaged. I don't believe the liner was installed 100% correctly either because I can see how water can get between it and the pool walls. When I closed the pool, I found the cover they gave me was way too big for my small pool. That last issue wouldnt have affected my rating at all, but everything adds up. The reason AAA gets three stars is that they had a decent price and were polite throughout everything. They replaced the first and second new liners without much hassle besides my time and taking some pictures for them. I did end up recommending them to someone else for those reasons and they had less troubles than I did. read more

We had a liner replacement a year ago by AAA. This winter, it leaked, due to an ice breach and other issues. Dave,owner, sent his team out mid winter to check on it and secure pool on his own dime. I was amazed he responded mid winter. Most pool companies are closed. Today, 4/1 they were back to replace the liner and repair damage from a rough winter. They also found ice had pushed up side posts on pool and and probably ice breached the wall. Pool is 16 years old. They repaired it. Dave had his guys do some additional work as he realizes I am disabled. When you call, you are greated by a very kind young lady or Dave, the owner, himself. Very rare in this "automated" get lost in the shuffle world. His employees are kind, helpful, keep you updated while working and are very neat. AAA stands behind their work. The true test of a Company is how they resolve a problem. It was not there fault. We had such a harsh winter, yet Dave took ownership to the problem sending his guys out immediately mid winter. Then, we agreed on a plan and a very fair price. AAA could have easily said sorry full price, because of circumstances but I was honest and up front with Dave and he was very fair with me. No fingers of blame pointed, just get problem resolved at a fair value. Old school, amazing service read more

I don't get the 1 star ratings here. So I called and scheduled them to come out, They did and 45Min later my liner was replaced. Now I am filling my pool with water and waiting to schedule them to come out and finish. I feel like the people who left bad reviews where more of an anomaly, the 2 guys here where fast, clean, unbelievably friendly. The free pool cover thing, seems ok, I have to claim the voucher to get it, not a big deal there. and like most contractors they offer value added services like New Skimmers, Gaskets and other stuff, and like getting your oil changed it a little more than doing it or getting it yourself but you are paying for a service and convenience. Perfect, and in 10 years when I need a new liner I will happily call these guys again. Seriously take out, and put in of a new liner in 45Min, who can beat that. Hopefully the cutting of the skimmer and return jets are smooth, but I had to reply saying I am happy with their work so far. read more

First class operation. From the initial call to Denise, who set the tone for professionalism and customer service.. Quick schedule - had it complete in less then week from the initial call. Israel and Jimmy had the old liner removed and installed the new one in 2 hours.. The whole team was excellent. I highly recommend aaa liner for pool service and liner replacement. read more

Some hillbilly looking guy came to my house an took all day to do messarments for my pool liner I watched them take multiple brakes an smoke cigs an throw them all over the place very very very unhappy the left the old linner on the ground an I asked them to move it an they never did they are not worth the time or the money read more

I called Memorial Day weekend to have my new liner installed. AAA came out just this past Friday 6/5/20. They did the initial install and I was told to fill my pool to a certain level and call them when the water hit that level so they could come out to finish the job. My pool has been ready and at that water level since 6/6/20 Saturday. I've received 1 phone call from Eric saying he'd be out today Tuesday 6/9 to finish the job weather permitting. We are supposed to get storms around 2:30pm. I've called numerous times and nobody has called back. We are also going to get storms tomorrow on Wednesday 6/10. The job could've and should've been finished and done with on 6/6. Now the job is going to be delayed even longer because of the storms. Terrible customer service. I haven't received one single call back. They'll want every penny for the job though. And as I type I'm still playing the waiting game, not one call back. read more

We called AAA after putting a hole in our liner at the end of this pool season. They were extremely accommodating and came out three times to complete this job (waiting for the sand to dry, fixing rust spots on the interior pool walls, etc.). We were offered a discount for it being the end of the year and they ended up being exactly as quoted - despite the additional work on the pool wall that was needed. We were also offered a free pool cover and ours was included in their final visit. I went to them after a friend recommended them, and I am VERY happy with the work they did. I would highly recommend them. read more

Great doing business with AAA Liners. Great customer service, very reasonable. Crew was very professional and respectful. We are receiving a winter cover just for doing business. Would highly recommend. read more

Excellent service. On time. Clean when they got there, clean when they left. What a pleasure to work with people who actually care. Took care of my pool and yard like ti was their own. Highly recommend. In fact this is now 3 neighbors in a row. Great place to work with. read more

A company that can't take the time to call a customer back is not worth dealing with. We had a liner put in by them 2 years ago. The liner is leaking. I called to ask about any warranty on that liner, and to get an estimate for a replacement liner. I called them twice, each time being assured I would get a call back "shortly". 6 days later nobody has had the courtesy of finding the time to call me back. BUT they were able to find the time to evaluate the job, prepare an estimate and email a proposal for a new liner! There are other companies out there --- steer clear of this one! read more

I would highly recommend AAA - Not sure what the other reviews are referring to but I found Dave to be really knowledgable about whether to replace my liner or replace my entire pool. They were able to save my entire pool by fixing the base and then installed a beautiful new glimmerglass liner that looks awesome in the water. The installers were on time, friendly and very professional. They kept in contact with me anytime something changed or wasnt what we originally agreed to. Denise was also super friendly, she had called to check in and let me know when the installers were coming and walked me through the whole process. They truly were awesome to work with and I will definitely spread the word. read more

I would give this business a ZERO star rating if I could. We bought our liner from them 3 years ago and we have had nothing but problems since day one. The first liner had holes in it from day one. I had to fight them to come out and replace it a month after it was first installed. The part-owner Dave was, to-date, the worst customer service rep I have ever dealt with in my life. He was condescending, he was rude, he antagonized arguments. He talked down to me like I was a stupid woman who married him and hated him. It was the strangest thing ever. He didn't talk to me at all like a customer. Finally, I had to buy the website AAA Liners Sucks dot com to let him know that I was serious about them replacing it at no cost. Here we are three years later needing a replacement liner again!!! The quality of the liners they use are horrible. He said "I'm not the manufacturer, they don't make them like they used to." So I guess that makes him not responsible for poor quality materials they choose to use? I disagree. I don't know how this guy can still be in business because his customer service skills were the absolute worst. I have never encountered someone so rude as service rep in my life. I really felt like he would say things that were so antagonizing and condescending to get me to the state of being irate so that he could then say I was being irrational. It was absolutely bizarre and crazy. I reported them to the BBB but I see now that Mary B had a similar experience and I want people to know there are better choices out there . . . skip this place. read more

After the last few horrific pool liner installs over the years it was time to research a little deeper and find "THE RIGHT ONE". I started with google, BBB and Yelp for my research and came across AAA. I called and left a message and the next day I received a call back from a very friendly lady who answered all my questions, I explained to her my problems with the last few liner installs, leaking water etc and she assured me that they will fix all of it so I went ahead and made the Appt, fast forward a few weeks and the installers were at my house and ON TIME which is a huge plus. They shook my hand, told me their names and explained to me step by step as they were tearing out the old liner and whats to be expected with the new one, as they took the old one out the entire perimeter of the pool walls near the bottom had rust which the previous installers left and installed the liner directly over the rust causing holes in the liner days after it was installed, These guys sanded the rust down and treated it the best they could with a rubber spray, they then put a few bags of sand and built up the cove a good 6 inches over the rust so the liner doesnt come in contact with the rusty wall any longer, you can CLEARLY TELL these guys know what they are doing, I was very pleased. After a few days they came back to cut out the skimmer and return, i then filled the rest of the pool and have been swimming with the family since. THANKS DAVE and crew!!! Your the best hands down. read more