I am writing to provide an update on the progress of the pool installation at our new construction…read morehome, as well as to share some insights regarding our experience thus far. Currently, we are in the process of building the pool with Aqua Pools. I have been working closely with Tony Davis throughout this process, and I am pleased to report that his professionalism and responsiveness have been exemplary. Today, we officially placed the order for the pool, and we are optimistic about the upcoming stages of the project. This pool will be installed in a home that is new construction, and we intentionally delayed completing the sprinkler system and landscaping until after the pool was installed. Our builder Modern Family homes of Indiana has graciously agreed to hold off on landscaping until the pool installation is complete. However, the village has established a specific timeline for when the landscaping must be finished, which is by the end of May 2026. We are hopeful that Aqua Pools will be able to meet this timeline, and we are crossing our fingers that everything proceeds smoothly. It is worth noting that the village is holding a substantial amount of escrow money, which will be refunded to the builder once the landscaping is completed, adding an additional layer of importance to adhering to the schedule. Throughout this journey, my communication with Tony Davis has been outstanding. He consistently responds to my inquiries, even over weekends, exemplifying a level of customer service that I greatly appreciate. I strongly believe that effective communication is key, and Tony has certainly demonstrated his commitment to ensuring a positive customer experience. Prior to selecting Aqua Pools, we explored multiple options--three different builders for the house and four different pool companies--before ultimately choosing Aqua Pools. Our decision was driven by the professionalism and reliability we observed during our research, and so far, the experience aligns with those expectations. I sincerely hope that the overall experience with the pool will be as satisfying as the home building process has been. I will continue to keep you updated on the progress of the project as it advances. So far, everything appears to be on the right track, and I remain optimistic about the final outcome. Thank you for your attention and support throughout this endeavor. Please do not hesitate to reach out if you require any further information or updates.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Just purchased a home with a pool Mike built. I'm a first time pool owner and have a lot of…read morequestions. Mike has been incredibly responsive and patient with all my questions. Top notch professional l. I plan on incorporating Pools By Design into my annual pool opening and closing services as well as system maintenance.

From the owner: Swimming Pools Cleaning and Service…read more Products: Pool Covers, Chemicals, Salt water, Hot Tubs, Heaters, Slides and Diving Boards. Services: Swimming Pool Opening and Closings, Weekly Cleaning Service, Rehab Paint and Tile, Liner Replacement, In-Ground Pool Service and Maintenance, New Liners, Auto Covers, Call for Appointment, Free Estimates.

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

Another thorough and professional pool opening by All Seasons. Mike and Minus always do a good job…read moreand take the time to answer questions and share a good overview of my system every year. Great job guys!

At the end of 2022 and early 2023 we decided to look at getting a pool. We spoke with the 5 of the…read moremost popular companies in the SW Burbs. Only 1 left that lasting impression on me and my family and that one person was Joe from Mud Turtle. Joe came with his knowledge and answered all of our technical/pool questions but when we invited Joe into our home he wanted to get know my family and that meant something to us. He wasn't just there for sale but truly wanted to get to know us as people and my children. That added a personal touch that we felt was special. At no time was he pushy or attempting to over commit on anything. After spending over an hour with Joe our decision was clear. The owner John came to our house to do a survey and I could just tell this guy knew what he was doing. He explained the terrain we were on, what engineering would say, and what the Village would expect, he was spot on. He made is recommendations and gave his opinion on pool placement, retaining wall, and deck space. After meeting with Joe and John we felt extremely comfortable knowing that we were in good hands and would be well taken care of. Emily drew up a beautiful 3D drawing of our property with the pool, all the features, firepit, patio design etc. I did tinker with the design up to the day we were ready to start construction and the team, especially Emily, was very patient with me as I made some changes throughout and even a few during construction. During the waiting period I would stop in randomly and just hang out in their shop and shoot the sh*t. I'd spend an hour or more at times and the team was always receptive and inviting when I stopped by. I spoke with other customers and listened to stories of previous projects while getting a free education on pool care and pool operation. This just made me feel even more positive in the decision we made as I continued to build rapport with everyone and got to know everyone on a more personal level. Even met some new neighbors from our neighborhood who were also Mud Turtle clients. One thing that really stood out though was the responsiveness of Joe. I'd lay in bed at 8-9pm and send emails with questions not expecting an answer til the morning and within 10 minutes I was getting a response. It was really something special that he would take time from his family to answer some of my, what I thought could've been dumb questions. What was nice is that all the subs from the digger, to the patio guy, to the pool crete guy, to the Mud Turtle field crew, everyone one was super personable and easy to talk to. Not one time did I feel shunned by anyone. Everyone shared in the same vision of providing a beautiful product in a timely manner. One thing that was important to me was knowing the schedule and maybe that's because of my background but John and his field staff/subs kept me up to date almost daily on progress and what was on the schedule in the coming days. These guys worked every day including some Saturdays and even Sunday. In fact John came to home on a Sunday morning at 7am to drop off more material for the crew to wrap up pool crete that day. It was really something special to see the commitment he had to his clients and ensuring the project and progress stayed on track. Now we were quoted 6-8 weeks from start to finish. Mud Turtle substantially completed the entire project in 6 weeks! This included 2000 sq ft of XL pavers, a fire pit and a 18x38 pool, with multiple features. It was really incredible that they completed such a large scale project in 6 weeks! Not only was it done effectively and efficiently but it was beautiful. Everything was perfect. We couldn't be happier with the final product. The lasting impression the Mud Turtle team left on me and my family is second to none. When you're making such a huge investment you want some reassurance that you're making a great decision for yourself, your home, but most importantly your family. That's why this review is important, you can rest assure that the Mud Turtle team will treat you like family and not just another sale.

Attempted to get a price on adding a jacuzzi to pool as water slide and owner wouldn't even give a…read moreprice. Would not recommend. Worked with him in the past and should have expected this result. continued disappointing communication

I cannot say enough about GAB pool service. They were wonderful to work with from the time they…read moreanswered the phone. They fit in my pool cleaning on a Friday of a holiday weekend (Memorial Day, nonetheless when EVERYONE needs their pool cleaned!), and came out and took their time to walk me through all my questions. I had A LOT of questions as I am new to this pool and I had a bad experience with the local pool store. And even after all of this, I expected to pay a large fee for their services and it was HALF of what I paid for the previous company. If you need your pool serviced or cleaned, then I would definitely call them. And I will be!!

These guys are outstanding! They are with you from the opening of your pool until the closing and…read moreevery point in between! My experience with other pool services, they will take your money, open your pool and you will never see them again. Not G.A.B. They have excellent customer service. Tricia is outstanding! If you are even considering the use of a new pool service, look no further! Try G.A.B.!

Dan Maka came by due to a request for some interior remodeling work. It included removing a window…read moreand door in a room and related exterior stairs. While here, he pointed out that they could do repairs on cedar siding, including painting the siding. Rough estimate while onsite was $10 to $12K for the exterior work. A few weeks later I got an estimate typed into an email for ~$12K. There were some inaccuracies in the work he wrote up, including no mention at all of removing one staircase and rebuilding a 2nd exterior staircase. How does something like this get overlooked? I wrote back with some questions, such as does the price include the work on the stairs, what is the warranty for the work, estimated timeframe for completion and questions about the painting subcontractor he plans to use. These are reasonable questions and there are a lot of poor quality, sloppy painters out there, so he should be comfortable answering them. Dan has since disappeared. Since then I talked with siding contractors who told me it's not a good idea to try and replace random cedar siding boards that are warped and brittle. This is because boards adjacent to them can get cracked in the process. Dan talks about having been in the construction industry for 30 years. He told me his background is actually as a plumbing He shouldn't have bothered to come over in the first place if he and doesn't have the knowledge about the work he wants to propose. I think Maka is more about doing Kitchens and Baths remodeling. That's different than doing repairs that relate to a home's construction. And it's interesting that he disappeared when I asked him about warranty and subcontractor information. For all I know, the subcontractor could have bad reviews. But he didn't even give me their name. And why doesn't Dan want to warranty his work? Another thing to be aware of is when first calling Maka, Brian, who works in the office, told me for $199 they'll do computerized design of the project, basically something similar to blueprints. He said you can have that even if you don't hire them to do the work. I brought this up to Dan when he first came over and he said "the $199 is my fee for coming over, I wasn't getting paid before I started charging that." So, two different stories on the $199. So, Dan got paid $199 for coming over and disappearing without providing a thorough estimate. I feel ripped off. Consider Smardbuild.

We are thrilled to finally share the completion of our kitchen and powder room remodel! After 34…read moreyears, the transformation is beyond our expectations and we are absolutely in love with it! We owe a MASSIVE THANK YOU and SPECIAL shoutout to Dan Maka and the entire Maka Homes team for their exceptional work on the remodel - from demo to electrical to backsplash, cabinets, etc., they truly went above and beyond. The Maka team was easy to work with and I LOVED their Buildertrend construction management software schedule. I could see in real-time where the project stood and they always alerted me the night before when the team would be here next and at what time. The work they performed was BEAUTIFUL and we LOVE everything. Dan made several suggestions that I have to admit I was worried about, but he was RIGHT, every time! We are so grateful for the dedication and skill of each of these amazing professionals! High-recommend!!!!!

This place is very unprofessional and the owner made my daughter feel very uncomfortable!!! Also…read morethey half assed the job leaving me to have to find someone else to complete it. They told me they was on they way to take a lunch break and never came back. Completely untrustworthy and unprofessional i highly do not recommend and will be reporting this business to the BBB (Better Business bureau)

contacted several times to service my pool heater. was set to come out a few times and it was…read moreexcuse after excuse and they never made it out. one time he didn't even call and I had the day set aside to be there while they were there. totally unreliable. I would give zero stars if I could.