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    Purely Move

    4.4 (286 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Purely Move

    In-state moving

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    Why hang up back up when we can just dump them?
    Rick B.

    #worst move ever. When dealing with a local moving company, it's always a gamble. The 4 man moving crew led by leadman Vincent, was awful. Toward The end, not wanting to deal with carrying boxes upstairs, they just left them all in the garage regardless of how they were marked, "master closet,kitchen etc" They stripped screws on the bed when trying to put it back together and so just left it partially assembled. The headboard propped against the wall and the drawers jammed in I later found the missing parts in - you guessed it - the garage. They placed heavy boxes of books clearly labeled on top of clearly marked boxes, ultimately breaking glassware 50+ years old. When I found the wall thermostat in two pieces on the floor, Vincent and the others claimed no knowledge of how it got there. There's more, but you get the point. After the move, I called and asked to speak to management. Jon, asked me to please not to post pictures online or a bad review that could potentially hurt this "family owned" business. He advised he would send a different crew out to repair the bed properly and pay for any damages. The same crew came out instead but I was not expecting any kind of apology and was not disappointed. There ony excuse was "The LA crew gets all the good tools" Did I mention, they attempted to over charge me because they left late to the move but did not advise the office? I did reach out again to JON inquiring how to go about having the damaged items paid for but never heard back from him again. In the end, I decided I'd rather forego any potential damage reimbursement and instead write this review in the hope that if youre reading this, you'll go elsewhere for your move!

    After the dresser "exploded". No idea how any professional could allow this to happen, but they did.
    S.M. N.

    I've procrastinated writing this review for many months because it makes me sick to relive our horrible experience. So, in August 2022 our 3 mile move from a 1-bdrm apt to a 2-bdrm apt became a nightmare which resulted in: a completely destroyed dresser; the loss of a valuable and meaningful diamond earring; being charged $135/hour for 2 movers but receiving a mover and a helper who let the real mover do all of the work (which stretched out the time); other fraudulent charges that we had no choice but to pay since they were holding our last items hostage; 2 dents in our refrigerator; a chipped nightstand; A LOT of additional post-moving day work; and rude, unprofessional treatment from Zach, the owner. At some point during the move the helper told me they were ready to move my dresser. I asked him if he wanted me to take the drawers out (I planned to put them w/the things we were personally moving) but he said they were going to shrink-wrap the entire dresser. I said "oh, will this be safe since I have personal stuff that I don't want bouncing or flying around?". He said everything would be fine b/c the shrink wrap would hold all of the drawers and the dresser together and everything would be safe. Trusting that he knew what he was talking about, I listened to him (big mistake). When I got to the new apt, I was told that the dresser "exploded". The drawers were on the floor and all of my personal belongings were scattered around and thrown into different drawers (as if a tornado had blown through the apt) and the remaining parts of the dresser were on the balcony. I instantly thought of my 3 earrings that I normally wear every day and I immediately started looking for them (a set of diamond butterflies and a half carat diamond stud), all of which were valuable and very meaningful. As I was looking amongst the wreckage for my earrings, my boyfriend went outside and also started looking (stuff had been falling out on the stairs); he found one of the butterflies on the welcome mat next door. Later that night I thankfully found the other butterfly tangled up in some strings inside a drawer, but my diamond earring has never been found. I even had someone from Ring Finders come over and look for it with his equipment. Back to moving day, I called my "sales rep" (a smooth-talking liar) to ask if he had been informed about what happened. He said he hadn't and that he would have the owner call me. Zach called shortly after but not b/c of the dresser. He wanted money. He didn't care about my dresser or earrings. He blamed the manufacturer of the dresser (a recurring theme of pointing the finger found in other reviews). He said the total cash price of the job was $1,087 (not including the $100 deposit). I was shocked and bewildered to say the least. We were paying cash (otherwise we'd be charged an extra $15/hour) so instead of trying to figure out why it was so much, my bf went to the bank to get more cash. As soon as he got back, he received a call from Zach saying that we actually owed more!? We just wanted this nightmare to end so he went back to the bank. Still on the clock, we were being charged for Zach's inability to calculate the "correct" fraudulent number while the movers were hard at work sitting in the truck waiting to get paid so they could then unload the last of our hostage held items. There are many other unprofessional occurrences but destroying my dresser, which resulted in the loss of a very special earring that I'll never get back, and financially ripping us off is bad enough. But to top it off, Zack's incredibly ugly behavior of taking ZERO responsibility by completely ignoring our claim (which included a rational and very fair letter, the claim form, and photos sent via certified mail + email) and follow ups is pretty sick. If this doesn't tell enough, I recommend sorting their Yelp reviews by lowest and paying attention to what this company has done to people. You can also check out their F rating on the BBB website. I'm not sure what happened to their hundreds of google reviews which were mainly fake 5 stars but there's a lot of fishy stuff about this company. Unfortunately, it's only after this painful event that I have learned what qualifies as a legitimate and trustworthy moving company. From my experience and many others, this company does not even come close to passing.

    Broken TV as the result of employee's negligence
    Yuliya C.

    Jessie, The ETA on my contract was 10 am. Your crew didn't show up until almost 4 pm. Nobody informed me when I was signing contract that if my start time is anything but 8 am you show up whenever you want. Zach even admitted in his phone call that someone should have let me know that. If I would know from the beginning, I would never even hire your company for my move. Last thing on the move day I need is to stress waiting for the movers and trying to get ahold of someone to see where they are at. If you are expecting people to sit and wait 6 hours packed shocked that moving crew is not showing up in time a spam calling, then it shows the quality of your company and customer service even without my review. I'm not the first one to have an issue with the TV broken by your company. You handle business carelessly and without regard to anyone (as it shows in your reply's calling customers bums and leaving snarky comments). Don't worry about my energy. It is all good when I don't have to deal with your company.

    Loan T.

    First time using a moving service and I would HIGHLY RECOMMEND it! Impressed from beginning to end! From the first phone call, I felt taken care of. I'll probably NEVER move homes by myself again. So worth it. They made this process swift and painless. Everything was carefully moved. No damages. Moved 90% of my apartment (old home to new home) in 3 hrs (I moved 1.5 miles away). They were professional and got to work ASAP. Stayed in good communication. I'm using them again for the last 10% of my stuff in a couple of weeks. Brandon and Damian were so helpful! Thanks guys!!

    Cracked TV
    Jason D.

    I think this was once a good company but they have gone downhill. They have good reviews overall but my experience was awful. -They broke my desk and 85" TV due to irresponsible packing in their truck. -They cracked my TV screen creating a huge line going through the entire screen and the $2800 TV had to be replaced -I was patient trying to resolve this with them and there's nothing they can do without talking to the owner, Zach. -It's near impossible trying to get ahold of Zach, I called their number everyday for weeks and the nice sales people tell me he will call me back but I could only get ahold of him once. -The owner, Zach, refuses to take responsibility for ruining my TV and is only willing to pay 60 cents per pound, which is $60 for a $2800 TV. Wow! He said he would "work with me on the TV" but I didn't realize that meant covering 2% of the item's value. Also he tried to blame it on the quality of the TV saying that they don't make TVs like they used to and they are more prone to breaking. Look, they ship these TVs overseas in the same exact box that Purely movers handled. Not sure I would call that reasonable. Zach- if you're reading this, I'm willing to talk if you're willing to make things right. Otherwise, this is all I have to say: I regret booking my move with this company. I would have rather done the move myself. Avoid a nightmare like this if you have expensive stuff!

    I do not recommend that you do your move with this PURELY MOVE company. this moving company is not serious and I can even say that it is a scam company. during my move, the movers, who I specify are not professional, have damaged and lost my furniture. at the end of the move, this company did not take the amount indicated during the reservation, I paid much more. I tried to make a complaint to this company to get reimbursed for the damage they committed. I couldn't get a refund. I had to sue them. this company is for me and with my experience, the worst moving company in the USA. DO NOT ENTRUST YOUR MOVE WITH THIS COMPANY, YOU EXPOSE YOURSELF TO BIG PROBLEMS LATER.

    Sleep Number Bed got punctured. It's got a hole by this mover.

    It's been one month since I sent Damage Claim Form. I've been trying to reach Zack, leaving messages to Zack who is in charge Damage Claim. Unfortunately Zack never responds to me. I can't trust this company. Sleep Number Bed got punctured. It's got a hole by this mover.

    Moving the Peloton
    Natalie C.

    Must start by saying- THESE GUYS ARE AMAZING!!!! My boyfriend and I both had our own places and moved into a house- our move was a lot since two households were being combined to one. They were right on time and got down to business very fast! My boyfriends place had most the heavy furniture- not to mention a PELOTON Treadmill and 5 TVs ---- Hire THESE GUYS! It was a long day of non stop for them and we greatly appreciated their hustle and care for our belongings! Thanks again Zach and our 4 movers!

    Purely Movers Carlos and Jeff safely and easily getting the bed upstairs through the slider door
    benjamin g.

    Our movers Carlos and Jeff were great. They were very friendly, respectful, did a good job padding/wrapping furniture to protect it during our move from north county to south county, and got it out of our old place/into our new place without issue. When the bed wouldn't fit up the narrow staircase they knew exactly how to get it up/in through the upstairs slider door on the balcony. Same with the fridge, quickly figuring out the best way to maneuver/rotate it around when it didn't initially fit through the kitchen doorway. They were understanding and respectful of safety precautions during this Covid pandemic. I'd definitely recommend Carlos and Jeff as a moving team. Zach was also very on top of things and helpful as we were getting initial quotes and booking our move--he also was immediately on it when I accidentally typed 2202 instead of 2020 when scheduling! The only reason why I did not give 5 stars is it took nearly all of the 3 hour minimum to pad + load + unload a couple couches, coffee table, desk, ikea island/counter, mattress/box spring, a large bookcase, and a coupe end tables. If we'd had lots of boxes, or if my wife and I hadn't already moved on our own the smaller pieces of furniture (bookcases, dinette table, dresser/armoire), TVs, dishes/flatware/glasses/pots/pans, all our clothing, the bed frame, photos/art/decorations, etc... it seems like it would have been a very long and expensive day--especially if we'd utilized the included packing options offered in our quoted rate. It all did indeed fit the bill exactly for what we needed, and was accomplished in the time frame expected. Yes we did do a lot on our own, but hiring a mover--specifically Purely--for the large items was definitely a smart move and we're happy to recommend them.

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    Used their service twice in 2020 and 2023. They were available a week after I requested. Happy both times! Quick and caring!

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    Greatest movers. I regret not re hiring you guys back for my recent move. I definitely will move with guys.

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    Purely Move Reviews in Other Languages

    Ask the Community - Purely Move

    How did you feel about paying a deposit up front?

    I felt completely comfortable paying the upfront deposit. It secured my move and it’s standard procedure for any legitimate company in order to book their crew and confirm their schedule. Otherwise, you run the risk of getting bogus moving requests… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Purely Move

    Jessie laughed out loud and said, "Miguel, you're killing me." Maybe not the most professional comment, but funny and honest.

    Mentioned in 22 reviews

    Read more highlights

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    Family Affair Moving - Henry covid 19 ready and working hard

    Family Affair Moving

    (946 reviews)

    We had to move suddenly over Thanksgiving weekend and I found Family Affair Moving along with two…read moreother companies. One call to Darlene and I didn't call the others. They provided more movers for the hourly cost than the other two companies and were available. Darlene was kind and amazing, and thorough in asking questions about furniture, packing, pets, and exercise equipment. Things I didn't even consider! Day of the move (Saturday after Thanksgiving) Ryan, Santos, Mario and Amir showed up on time, carefully wrapped all of our furniture with either blankets or plastic wrap. The asked questions about where things should go, and questions about how to assemble or disassemble things. This is our third move, and we are not as young as we were with our last move. We had to make two trips, but it was still within budget. Next move, I'll call them again, and pay for packing (which we thought we could do on our own in our 50s!) Book this place and don't go anywhere else! Thank you to everyone for our amazing team and the seemless move.

    First of all, they showed up On TIME! Thank you to this…read moreA-TEAM Santos, Andrew & Mauricio - truly, you are amazing!! You all worked so hard, nonstop & no complaining for 10 hours!! You all meticulously wrapped each item - I really feared all the valuables, antiques & stuff weren't going to fit in the ginormous truck BUT with your mad Jenga skills, you got everything from the apt, with stairs/elevator into the truck and into the storage unit!! Awesome - worth every penny!!

    Movers Best

    Movers Best

    (1.1k reviews)

    This is one of those situations where I wish I could give more than 5 stars. My family and I used…read moreMovers Best recently to help with a move from a 3 story unit to a 4 story unit. They are amazing. Bruno, Carlos and Triston arrived early and were so efficient with their time. They handled our belongings with care and made sure to wrap furniture that needed to be wrapped. They made sure that the each TV was transported in a tote and made sure that the TVs were all on their stands and in working order before they left. They even went above and beyond and fixed the legs on a couple of dressers that have been damaged for years. We have used a couple other moving companies in the past few years and Movers Best is by far the best one. They are very professional, friendly and extremely efficient. If anyone needs movers, Movers Best is my recommendation.

    Our company recently relocated racks and inventory from our warehouse in Irvine to a new facility…read morein Santa Ana, and Movers Best did an outstanding job. From the start, they were incredibly responsive to our Yelp inquiry and provided an accurate, highly competitive quote. They were also remarkably flexible, accommodating our schedule changes even after the initial booking, and kept in constant communication leading up to the move. On moving day, the six-man crew and two trucks we ordered arrived right on time. Led by Andre, the team was professional, meticulous, and highly efficient. They listened carefully to our instructions, wrapped our inventory securely, and handled everything with the utmost care. You can truly tell they take pride in their work. I highly recommend Movers Best for any commercial move and will absolutely use them again for our future logistics needs.

    Mission Movers - Taking really great care of some old pieces

    Mission Movers

    (1.2k reviews)

    There's not enough stars to rate how amazing Mission Movers is…read more This was our first time ever hiring movers so we didn't know what to expect. Pricing was very transparent. Jeremiah's communication heading into the move was excellent and Mike and his team arrived right in the window they said they would. As soon as I gave them the rundown of the place, they wasted ZERO time and got straight to work - all the way until the last item was carried into the new place. Heading into this move, I was worried about taking apart our bed frames and putting them back together. Mission Movers took care of it at no extra cost. But the biggest thing for me is how friendly and HONEST the team was. One of my dining chairs was already cracked before the move and they approached me and apologized for thinking they did it. That small gesture went a long way for me and I know they were going to find a solution even if it was their fault. They also could've charged me for a full 4 hours but charged me to the exact minute they worked at 3.75 hours. Not to mention it was also a really hot day and they powered through it without a single complaint. My wife and I have said several times that we don't know how we would've done it without Mission Movers. I know exactly who I'm hiring for any of my future moves. 10/10 experience! PS: don't forget to tip your movers!!! These guys weren't expecting it and they were so grateful - it only made me wish I had more to give.

    Not sure where to start as eveyone knows moving SUCKS...unless you rely on Yelp, as we did last…read moreweek, and hired Mission Movers. From the call last week with Jeremy, his explanations, quote, squeezing us in toward the end of the month, these guys RULE! Price is sooooo fair when you consider the quality of the service and the professionalism of today's crew of 9. Showed up at 9.23am (on a 9.30 appointment) Took down our 5000sqft house, relocated the whole enchilada 4 miles down the street in 9 hours. Even if you're not thinking of moving, you should now that you've read all the 5 stars reviews. These guys are PROS.

    Next Moving Company

    Next Moving Company

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    Careful, efficient, timely, available, prepared, and great communication…read more Did a lot of moves in the past couple years and was worried about finding new movers who would not rush and damage my furniture again. I received a confirmation email and needed to provide a list of items to be moved. Received a call the day prior and also received a call immediately after the service was completed to ensure everything I wanted was covered and if the service was completed to my satisfaction. I shared I was very happy because the team led by Ivan was very careful with my items and made sure not to damage the walls or floors. They were thorough and were able to document previous damage from previous moves and ensured our TVs were working before and after a move and thus packaged carefully (very important because one of my TV screens was damaged in a previous move). They were very accommodating to where I wanted items to be moved and responsive to my needs. If you care about your items being moved with efficiency and care, I highly recommend re Next Moving Company.

    From start to finish this company guys are incredible communicators. The initial communication with…read moreMonica to get everything set up was great, everything was explained as far as pricing, and there was no surprises at the end.. then the actual moving guys during the day of, Serg, Alex and one other, were very wonderful, string, and enjoyable people! They never stopped moving, so it never felt like they were milking the clock. I have a very complicated bed with hydraulics in it for storage and they were able to take it apart and put it back together with no problem. I hope I don't have to move again anytime soon, but if I do, I would definitely hire them!

    Orange County Moving Services - Moving help that's a commitment to excellence.

    Orange County Moving Services

    (511 reviews)

    I've moved a lot but I will tell you Omar, Geovanny, and Robert were the most polite, most…read moreprofessional and best movers I've dealt with in my life! I always want to use these guys! they fixed all my problems and moved the most difficult items all while being so polite to me and my little kid. These men all deserve a raise and great tips! Best moving service ever! God bless them! Cristine C They all exceeded my expectations!

    I recently used OC Moving Services for a local move within the same apartment complex. Jessica, who…read morecoordinated the move, was professional, patient, and kind throughout the entire setup process. The crew--Juan, Joshua, and Joel--were incredibly professional and hardworking. What I thought would be a simple 5-hour move ended up taking over 9 hours. While the duration was unexpected, I attribute it to the long walks from my four storage closets to the elevator. Even though the day grew long and the physical toll was evident, the guys stayed honest and worked the entire time. The Good: Only one minor damaged item out of an entire household. Zero damage to the walls/floors of either apartment. The team was incredibly kind, making it impossible to stay frustrated. They offer flexible payment options (Credit Card, Zelle, Cash). Room for Improvement: I would love to see moving companies offer more "flat-rate" structures or do "mid-way time checks." I had budgeted for 5 hours, and suddenly needing an extra $1,000 at the end of the day was incredibly stressful. Thankfully, their Zelle option saved the day! Overall, I recommend them and would consider them again.

    Trek Movers - Orange County - Trek Movers - Local and Long-Distance Moving Company in Orange County

    Trek Movers - Orange County

    (259 reviews)

    Best movers ever! We've used them three times now and they handle everything with care, are…read moreefficient, and they unpack and build furniture for you. Love trek movers!

    Faced with the daunting task of moving all of my belongings back into the family home just 6 short…read moremonths after i legged it, the prospect of dismantling furniture and carrying heavy boxes was looming large. Asking friends to help wasn't an option as I'd burnt several bridges the previous weekend by failing to attend a social event. That's when i knew i needed professional help. Naturally for an important task like this i vetted several companies but with their transparent pricing and glowing reviews, Trek Movers secured the contract. The big day arrived and at 9am sharp the moving truck rolled through the security gates at Eaves, which surprisingly were actually working that morning. Out jumped the guys, like an Eastern European swat team and after a few waivers were signed absolving them of any and all blame if they broke anything, they were straight to work. It was time for me to put my feet up and let these moving magicians do their thing but I'd barely finished my 3rd extra hot flat white at the local coffee shop when i got the text saying they were all loaded up! Back to the family home we went which luckily was free of any family members that afternoon. I directed traffic like a prime Jose Mourinho; pointing, whistling, at times chastising, but doing it all with the full respect of the team. Before i knew it we'd achieved our goal and they had unloaded and ultimately reassembled all the furniture in the rooms of my choosing. Nothing damaged. Nothing left behind. I could scarcely believe we'd done it. It was the kind of experience that almost made we want to run off again just so we could see if we could beat our time. And you know what? I think we bloody could. This is the only moving company you'll ever need.

    Purely Move - movers - Updated May 2026

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