Great location! Great Staff! Jared and Renee we exceptionally helpful and went out of their way to help me find the right size unit in the best location that suited me. Jared, having previous experience as a mover, was able to suggest the best size unit for me and suggest how to best pack it so I could save money - - when I was unsure of what size to pick. Genuine and helpful, the always remember my name when I pull up with out having to look me up in the system. read more

Jared has a great attitude. Customer service is his priority. There was no pressure from him to purchase anything additional that I did not want. I had no issues with the facility. It was on the third floor and using the elevator was no problem. All in all, my short stay at Public Storage gave me piece of mind. read more

This storage facility is well managed and kept in immaculate condition. It is always a bit stressful to move items, so the wonderful helpfulness and attitude extended by Jared made the experience smooth and easy. Highly recommend that if you have to store items, this is the perfect place to do so. read more

Convenient parking/loading area, dolleys available for free, and great customer service. Jared truly saved the day for my roommate and I by getting creative with how they could accommodate our stuff on extremely short notice. read more

Quick & easy......Came in last minute and was warmly welcomed with amazing help! Desire gives 5 star quality service!!! Would highly recommend. read more

We had great customer service with Jared. He was friendly, helpful and found us a great deal! We had a couple of units on reserve that did not meet our needs initially, but Jared helped us find the perfect fit. He also gave us the online pricing which I was not aware that it was even an option! Overall, we're satisfied customers. read more

I loved it!!!! I was really nervous about moving my stuff into storage and the manager Chris was awesome. He helped me through everything. He was really awesome and nice. It's a great deal to store your things there. It's in a nice place as well! read more

Jared at Public Storage is awesome! He made the rental process fast and painless! Thanks, Jared!

Unit BROKEN INTO AND ROBBED! ... I posted a review that Yelp erroneously removed, but I'll post another when I have time this week. For now and in short, my unit (at this Studio City location) was robbed and ransacked last month. The lock is intact, indicating an inside job or that a locksmith of some sort got to it. You'll find numerous reviews for other such robberies at various Public Storage locations. P.S. hasn't done anything to investigate or prevent them from continuing. read more

Needed somewhere to store all my belongings after I moved here from Florida. Jared was super helpful and found me the perfect unit for everything. I'll definitely recommend this location to friends in the future! read more

Used this location for 7 months and had a wonderful experience. When taken on a tour of the various storage units I felt at ease and knew I was getting the best deal possible. Jared was extremely helpful and knowledgeable, and on both moving in and moving out day(s) he made sure to let me know my patronage was appreciated. Thank you Jared!! read more

They dont have any cameras inside and I got robbed by somebody supposedly "picking my lock" twice! The insurance you purchase monthly (Perfect Solutions) does not cover anything of value. They don't mention the exclusions until after you file a report to see what you've reported which was a huge waste of time. Also be careful pulling out of the structure because of the big dip. The manager Jared seems nice though. read more

I had been looking for a storage space in studio city and everything I found was incredibly over priced. Public storage was the only place that offered me a deal for a fair price. Jared showed me multiple units and walked me through all my options. The process was overwhelming so it was nice to have someone so helpful and understanding of the process to get me what I needed. He made sure to ask all the right questions and make sure everything was accommodating for my move. So happy I went with public storage!! read more

Great experience and friendly staff. Jared went above and beyond. Definitely recommend this place! read more

So thankful for Alicia! She helped me get all of my stuff out of there and even helped me carry stuff down. She was a Godsend to a stressful day. Thanks, love! read more

A great storage facility. Period. Alicia was extremely helpful and everything was presented in crystal clear terms. I recommend this facility with two solid thumbs up. Thank you for making moving easier! read more

Jared is the absolute best! He is the most pleasant, funny, and hard working professional. He is very accommodating and caring. The storage space chosen was their smallest but I fit a ton load of boxes in it. The facility is clean and well taken care of. I definitely recommend anyone to use Public Storage in Studio City on Ventura Court. Ask for Mike! read more

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Great location- Jared in particular has been super helpful, excellent customer service. Clean storage units, friendly staff.

Great deals on pricing and amazing customer service! The space is super clean too. Jared is so funny and friendly and he even helped me get some of my stuff into my unit. I always look forward to seeing him when I'm putting stuff into or taking stuff out of my space. Thank you! read more

Jared was really great-so friendly and helpful and found me the perfect space. The one I thought I wanted really wasn't the right size and location but he suggested a much better-and less expensive-location. It's nice that the parking is good given that it's in Studio City. It was completely painless and I definitely recommend Jared if you go there. read more

Jared was exceptionally helpful and very warm and kind, and went above and beyond excellent service, was informative and clear! Moving can be stressful, I literally felt better about my day after Jared showed me through the process 5 stars read more

Alicia was super helpful. She showed me around, ultimately the space I reserved was way too small for my stuff so she took the time to do a detailed search for me to find me the perfect storage size & space. She ended up finding me an awesome rate at a nearby public storage which I leased the very next day! Excellent customer service & highly recommended! read more

My husband and I love this location. We recently got a unit and both Chris and Joseph helped us out. They were very helpful at figuring out what type of unit was best for us with the availability they had. When we visit our unit and they are there, they are always greeting us and seeing if we need any help. Definitely would recommend this location! read more

I did a short rental but the customer service by Jared was great from start to finish. Easy move in and I had a great move in special. Check in and check out was super easy. read more

Moving is always a nightmare, but my experience here didn't contribute to it this time around. I got a good deal on a unit, and Jared was quite helpful with getting me set up and providing me with anything I needed to make the process easier. The facility is well kept, and the staff is friendly. read more

This is my favorite of all Public Storage's. Every time I go into the office, whether it be Chris, Joseph and Orlando I always get amazing customer service. The facility is always clean. I love this location, right in the center of Studio City. read more

The customer service here is great! I got a great deal online and Cynthia showed me around. The facility feels very safe and is clean. There are carts you can use to help you carry your boxes. Cynthia was such a sweetheart, she made my trip to the storage center a delight! See you soon Cynthia and Jared! read more

Nice facility, but they raise the rates every 6 months by $9. Annoying

Got a good deal on a unit the only reason I gave 4 stars is its pretty much impossible to find parking upfront to unload things easy.

Great storage space. Well lit, accessible, and great staff. Rafik made getting things done very easy for us. Would recommend!

Great customer service. Jared was wonderful. Whenever I need help with my unit or with renting a new one Jared and his team have been great, super fast and helpful. read more

This place is awful. Management is rude and tries to farce you to buy a lock for $20. There is no parking or room to unload. They are shady with the pricing too, changing the prices of you don't buy the locks, and are just generally not competitive with their pricing. I've been here twice and will never return. The front desk guy was even terrible, isn't the receptionist supposed to make you want to do business there? Sorry you hate your job, big guy. read more

I love this facility! Jarod was so helpful! I really recommend coming here. They care about you and want to help you find the best space for your needs! Thanks so much Jarod for being so kind and helpful. read more

Full disclosure: I only came here to purchase moving supplies. Dude at the desk was the most hilarious/helpful/funny person ever. One single person really can make a business successful, and this guy is the reason for all of these good reviews. I'm honestly a little jealous I didn't get to say he was awesome first! Just go here if you need storage help... or moving supplies, or a laugh!! This guy is worth just hanging out with. :) read more

Excellent facility. Chris & Joseph are on the ball. Over last 3 years I've never had an issue.

Jared is the best! Always willing to help and got me set up with a storage unit in no time.

This facility was great! I started off with a small storage unit for seasonal items and then needed a larger unit while I searched for a new apartment. Jared was very helpful in contacting me to let me know when the right size unit had opened up that was in my budget. Every interaction I had with him and his colleague Rafik was professional, nice and helpful. I totally recommend this place! read more

Alicia is the reason this gets 4 stars - she would get 5 stars if I rated her solo. The place is 3 stars - it's clean but the access hours aren't the most convenient if you're working during the day. Rented there uneventfully a few times over the years, but recently my unit was broken into. Alicia called the day of the robbery because she noticed the lock was not on the unit. I appreciate her contacting me quickly and her understanding during the stressful time. The thief hit two units that day - seemingly targeting some of the weaker locks. Needless to say, as much as I appreciated Alicia, I moved out ASAP. read more

Hideous and rude customer service by Jared. I stopped in to look at units for proper size, Jared insisted that I would need larger than I said I wanted, I explained that a friend has a large one in another state, so I kind of knew what I needed, something around a 5 x 8. It turned out 5 x 8 not available. After showing me a larger unit, a 5 x 10, I asked about pricing, mentioned it was better online and I would go ahead and book online. Jared called within minutes of my online reservation asking when I could come down to sign paperwork, I said I would try to walk down around 2. At 2:10 he called and said I had missed our appointment, he had waited in the office and why did I not show up?! I explained that I was unaware it was a hard appt (I didn't need the unit until the next day and had done the express booking online) but offered to call ahead and walk down later. When I did walk down and bring payment, he told me the unit I had seen was no longer available, I would have to go to a higher floor and further from the elevator, that I needed to buy a $20 lock and that I needed to pay from the day I was signing, not the day I was taking the unit. I explained that I would bring a lock on move in, not good enough he said, must be locked now. He became more irate and threatening. I'm very calm and rational and I suggested that I come back the next day, when I actually needed the unit, with the lock in hand and we go from there. He said I would have to "deal with Christina" (who was lovely by the way). When I arrived as said at 9:30 in the morning, paperwork and money and lock in hand, I was told that he had made a note in the reservation that I was no longer eligible for the first month discount I had received online (noting I had an existing storage unit, which I do not. I'm guessing he is referring to my friend's unit I had mentioned seeing) and that I was now moved to the 3rd floor (original unit was on 2) and that the rate had gone up. I was told I could call a regional manager, which I did, I left 3 messages for her and no call was returned. I have since reported the incident to the national office, they noted that my reservation had been changed in many ways, including booking me in an 11 x 30 as well as a price increase. They were very happy to know of an unfriendly employee representing them, as that is the face of their company. I was offered a great deal at another facility, which I much appreciate. As one can see form the reviews of the other local Public Storage facilities, this is not the the stellar one, at least not with Jared at the desk. read more

Location, location, location. In the middle of Studio City and easy to get to. Small-ish parking lot but I've never had a problem parking. Super friendly staff. Rafik (sp) was very helpful. read more