Great facility, state-of-the-art, Congenial helpful Staff (Paula, Carman, and Perla) all very helpful, understands the business and procedure. 7a-7p access 8a5p office. Renters seem decent and polite too. read more

I have been a customer here since 2024 and I love the staff. Paola and Carmen are so sweet and so nice, always making sure my needs are met. Facility is supper clean always! read more

New customer and I love it already! Prices are reasonable, the system to get into the building and your unit is convenient and high tech. Paola was extremely welcoming and friendly, absolutely amazing service!! read more

Paola is so incredibly helpful! She made move-in day super easy. The facility is super clean and new.

Great location/ clean/ affordable/ and great customer service. Highly recommend using this area read more

Enterprise Self Storage - Great customer service. - Self Storage Near Me - North Hollywood, California

Excellent customer service, Paola and Carmen are always so nice and welcoming. Facility definitely the most state of the art facility in the area. Pretty cool that I don't have to ever worry about losing a key to open my unit. Noke(no key) technology is out of this world. Very convenient. read more

Had a great upfront experience with Randy. He showed me the newer building with modernized lock system at such a great price! I have been agonizing over other locations for the last several weeks and glad ESS seems to be very clean, safe and affordable. He did inform me that prices might go up 6% after 6 months, depending on the market but even then that still seemed cheaper than other facilities. read more

They're always upping the prices. Never helpful. The spaces are limited. I feel like I'm always running into some sort of issue at this place. read more

Awesome Customer Service Etiquette. If you're seeking a Personalized Service effect, this facility is your Choice. I've been a customer here for over a year, and I highly recommend this location. When you're ready, speak with Paula or Anna... always greetings with a Smile. Clean facility and great monthly rates. Perfectly located for my needs. You guys are Awesome read more

Super helpful team, here. Went out of their way to make sure we were happy with our storage unit. Shout out to Jessica for friendly and knowledgeable service. Great automated locking system. Secure, clean, and very fair pricing. read more

Ana was very helpful and so nice . I went there 30 min before closing but she didn't hesitate in helping me answering all my questions . She did an AMAZING JOB !! The facility is brand new with state of art access to everything . You just download the app and boom you are all set .. no need to worry about lost keys , misplacing them.. you won't need .. just need the app to in and out of the place .. Also the facility is well ventilated and super clean..I am so happy I have my belongings here at this storage .. The prices are amazing and no comparison to other places .. read more

Their specials sound too good to be true, but it's the real deal. Like any storage place, use dehydrators to protect your items over time.

Been a customer at Enterprise for 1 year, and great customer service. Paola is very helpful and she has great customer service! She is very knowledgeable very professional! read more

Randy and Jessica were efficient and so friendly to deal with. I had last minute storage needs and they helped with a same day reservation in a super clean AC controlled unit. read more

Jessica and Ana were super helpful my first visit getting a tour of the units! I came back to secure my rental and Randy and Jessica were both so helpful again!! Could not have been nicer. The whole renting process was a breeze and they were so accommodating to my every need. And their units are all so clean it was an easy choice to rent with them! read more

Best customer service!!! Paola very friendly girl. Thank you so much for you help. Definitely recommend this place. read more

Enterprise Self Storage - Storage, very helpful people!!! Paula very friendly!! - Self Storage Near Me - North Hollywood, California

What a wonderful experience! we've been with Enterpeise for a while now and it's always clean and everyone is so nice there! would highly recommend to anyone considering storage in the area! read more

Looked for a small storage unit near Burbank and decided to look for locally owned businesses and stumbled upon Enterprise! They were so helpful and toured the unit for me, can't recommend enough! read more

Facility is always clean and I've never had a problem accessing my unit. See Ana when you arrive because she's great plus she always sends out an email statement to remind you to pay your bill so you won't be late. The size of the unit and price I find to be a good value with excellent customer service. read more

Great facility with a friendly staff! I've been storing with them for years without any worries. Everyone who works here is always ready to help. read more

I would totally recommend enterprise self storage. It's so clean and easy to access the building with and app no key which is awesome.

I have been here a long time and this place is convenient, clean and I am fine with the gate hours. Bathroom is clean and smells nice. Rebecca was the best! She really cared for the customers. She may come off at first not friendly, but she definitely went over and beyond to accommodate people. Since she retired, her new replacement isn't that friendly. She's not rude at all, but she doesn't seem like the type that will try to accommodate you and her energy is just off. When she say that she will return your call, she doesn't, at least with me, she didn't a couple of times. And parking sucks. When I first started renting here, they had more than enough parking, but they build more storage, but it seem like they didn't take account of the parking situation. There's 3 parking spots inside the gate and one spot outside the gate and one handicapped parking spot outside the gate. You can make it work if there's 3 cars parked inside already, but you may have to do some moving around once someone is ready to leave. And the first time I parked in there, I panicked because I didn't know how to get out and it was after office hours. There's no keypad inside to get out. And I found out during another trip by a customer, that there's another gate to exit out of and it has a sensor. But it doesn't exit to the main street. Then I found out by someone else there's an app to open the front gate to exit, but you will have to go in to the office to find out about that. This should all be sent out in an e-mail, letter or something. They should have instructions on how to get out posted in the gated area/garage. And most of all, the ramp in the garage that lead up to the storage is horrible. It's extremely difficult pushing the cart up and/or down with your cart full of things. New the new building, there's no problem, but if you have a storage in the older building, it's extremely difficult. I would definitely recommend this place for the convenience and the competitive prices. As far as the manager, I don't see her as much and I still don't know about the gate thing. I guess I just take the hard way so I don't have to deal with the management. read more

Enterprise Self Storage - Parking garage only 3 spots inside. - Self Storage Near Me - North Hollywood, California

See all

Randy was very helpful in helping us find storage solutions for our move. Thank you so much the plus

Amazing service by Randy, he really took the time to listen to me to find the right unit as well as show me several others just to make sure I was 100% comfortable with the one I choose, made the whole renting process super easy. read more

I'm always greeted with a smile. The place is environmently controlled and immaculate.

I would recommend this storage company to anyone looking for a good deal, great location, sanitation and upkeep of this location was great!And I can't forget the great customer service. The way the team at the North Hollywood location assisted me, when I had any questions or needed any assistance was amazing! I was able to use them for the time I needed the use of a storage, and I am so grateful to have found such a great company to do business with. I would recommend them and use them again in the future if needed. Contact them! You won't regret it! read more

Great place to keep my stuff. The staff is friendly, responsive, and helpful.

Awesome storage, affordable & the people working, Ana and Paola have always gone above & beyond to help me with anything I need! I highly recommend this place to everyone. read more

We've been with Enterprise Self Storage, in this location, for 10 years with our non-profit business. We have grown with them throughout the years to bigger units, and found them to be the most affordable, clean, and friendly (family-owned) business in the business of storage. We get sponsored beverages that last us 1-2 years for various events we hold because of the temperature-controlled facility, and that was important to us as a growing organization. We heard of similar organizations having to throw out in-kind product because their storage units would get up to 100+ degrees in the valley summer. There have been a lot of stories where the staff have gone above and beyond to work with us, like even helping us move from one unit to another, but just know that this isn't just another storage place to put your stuff. It's a business that's run by people that care. Thank you! read more

Ana and Paola are very helpful they are always great in customer service. The place has a security so it's always safe to go in. The price is reasonable for the location. read more

Wonderful experience,friendly staff definitely recommend great place to store my car. Ana and Paola very professional with customer service.

Paola helped me so much finding the right storage for my needs . She is very patient and walks you through the whole process of getting the storage . Their price is the best around this area . read more

Phola was very helpful with getting us set up with a new storage unit after leaving our previous rental. She was very accommodating and knowledgeable. The property is very clean and easy to access. I love that I am unable to unlock my unit with my cell phone rather than keys. The value is really worth it with Enterprise if you are looking for a storage unit. read more

Thank you to Paola and Ana for their amazing customer service, and assistance in every question and help. Storage is very clean, as well as so great to handle all in the palm of my hand through my phone. Paola was so efficient in all her help. Customer service like them is one of a kind. read more

8-30-22 I have had a storage unit with Enterprise Self Storage longer than I had hoped due to not having the size home that I need at this time. However, I will say that during this time, I have interacted with three different Managers who were ALL great! They care about their customers and keeping the facility clean, safe for the customers and well maintained. I highly recommend this storage facility for your short or long term storage needs. read more

My name is Raymond I used to have the storage here before for almost a year I have never had any problems with break-ins. My storage is always been safe. The gentleman Randy was very helpful with me with my storage. Let me know what I can do with hours to accommodate me when I come here. read more

Friendly staff, Paola is the best she helped me, thank you so much ! Definitely recommend great place to self storage

The facility is clean and well organized. It does what it needs to do. The current construction is slightly inconvenient, but street parking and access to a cart does the job. The real bright spot is the office manager, Perla. She was extremely helpful and collected when small issues came up. She answered all of our questions quickly and concisely. Storage facilities that are clean are great, but it's the people that work at them who will need to help you when problems arise. I 100% trust Perla to help us and get stuff done if more problems come up. Highly recommend! read more

I've had a storage for a couple of years. They have amazing customer service. It is a great place to keep my stuff.

Paolo was so informative, and had great customer service. I rarely write reviews but I felt like that's the least that I could I do after she helped me. The storage units are well priced and everything is new. I'd definitely recommend this place. read more