I went to Public Storage today and Cynthia helped me with so many issues with my account with…read morewebsite and my phone, Cynthia went above and beyond the call of duty. She was on her way to do some other work. And she came back and spent all the time needed to get everything that I wanted done and accomplished. She's a real asset to this company and this is a great place to rent a Storage because she's here.

My brother's been renting a unit located at 8200 Balboa Blvd for many years…read more The staff has always been wonderful recently encountered a woman named Somer who was so helpful, I also spoke to a gentleman named Wilson today who was very knowledgeable and answered all my questions gracefully. As we will be vacating soon, I would recommend this storage facility to anyone . It's safe, secure & very clean. I don't understand why people are giving low stars staying that the buildings are rundown , hogwash they're just haters.

Amazing storage location very safe and helpful staff ! I would definitely store my stuff here again…read more!

Mark has been excellent from the initial time I moved my items into the unit. His professionalism…read morein answering questions and assisting with payments was top-notch. This is the cleanest and most secure storage facility that I have ever seen. The facility is well-lit and secure, providing peace of mind. Definitely would recommend to my friends about Golden State Storage.

Josh was welcoming and helpful! The facilities are air conditioned, new and nice. A bonus for…read morehaving Starbucks right next door.

They were super responsive about quotes, showing us units and setting up our contract. We got a…read moregreat deal and are happy to be using their service. Janet was very kind and helpful!!

After a most terrible experience with PODs, I found To Go Box, spoke with John the owner and my…read moreproblems were solved within one day! The owner personally came to my home, inspected the area I wished to drop my box and where Pods had refused to drop, and the next day his driver came to my warehouse to drop off an empty container, waited while we loaded it which we had completed in under 30 minutes and then took my To Go Box to my home address where it sits now happily in my 75 foot long 1949 drive way by my garage:) The Driver could not have been more gracious, helpful and courteous. Just the day before the Pods driver had been disrespectful; pompous and uncooperative and thus I canceled service with them (they lost a 7 month service contract) and now happy as can be with To Go Box!:) There are many choices via these mobile storage boxes, as is I have tried three; Pack Rat tried to add on unmentioned delivery fees not listed on their website thus I canceled that; Pods practically impossible to communicate with by phone unless you want to wait 40+ minutes and then luck of the draw if the driver is professional and courteous or not and then lastly of the three To Go Box whom I love and will happily use until my work is done:) I cannot say enough positive things about this business and it's people.

From the owner: Same day most of the time or next day delivery, fast friendly service 3 sizes available to choose…read morefrom 12x8 12x16 or the large 12x20 we can deliver the same day most of the time or just one days notice. I’m Jon the owner and I personally handle the calls and appointments.

If you want to be ripped off, use this company…read more I had packed most of my boxes but there were a few things in the garage. I had almost 200 boxes. I was busy finishing things up in the house. Had I known I would have to keep an eye on them, it would have saved me a lot of money. Furniture arrived damaged and, in the end, there were boxes missing. Tags were missing on some of the boxes and others were inventoried incorrectly. An antique chair had a leg broken off. Because the legs were delicate I had reinforced them with 1x2 pieces of wood. When they arrived one of the legs had been broken off and taped with packing tape. Most of the furniture I'd disassembled and wrapped in stretch wrap. A couple of pieces hadn't been wrapped in the stretch wrap and they used packing tape directly on the furniture. It took the finish off where the tape had been placed. A lot of the furniture had damage to the corners and sides. Because I was inside I hadn't noticed they had packed shelves, fully assembled, and put them on the truck not utilizing the space on the shelves (thus eating up a lot of room and I was being charged by the foot). I opened boxes that they had packed only to find very large boxes that were half full. Again, using up more space on the truck. When they got to my new apartment they claimed they could not pull the moving truck into the alley. I had seen a moving truck there a week earlier. This meant they had to move things from the moving truck to a smaller truck (an additional $1,100). It was the end of the move and the person who was in charge of the move hurridly had me sign the contract with Rhino. He was loosely explaining things to me as I signed. "Oh this is the standard count, this is an explanation of the delivery, etc". I was tired and, admittedly, signed them. So they're covered. I'm missing a box that contained a firesafe and various other paperwork. Luckily I'd packed most of the truly important and valuable stuff in my car for the move. Between work and the bulk of the boxes that were shipped I am just now realizing the items missing because it has taken me a few weeks to unpack. The guys on this end were hard workers and I really appreciated their effort. In the end, the move that was originally quoated $12K turned into better than $17K. Oh, and they only take cash or money orders.

I told the owner I would update my review upon the settlement of my claim. Sadly, she is…read moreuntruthful. She said she would give me a fair settlement on all the damage and she didn't. All my belongings were packed really well yet every box and every piece of furniture had damage. That could only be caused intentionally.

It is super easy to access the units, but I find that there is quite often gate issues. I'm…read moreprobably just frustrated that they don't email customers so we can plan when they need to adjust hours. You find out when you arrive. It is Christmas Eve and I want their team to enjoy the holiday but changing hours affects others. Not life and death, but adds a layer of scrambling not planned for. They get four stars because it is convenient and does the job it is designed for. I stay because it is open until 9 and opens early.

Great spot if you want your stuff stolen. Within weeks of getting my stuff moved in my unit was…read morebroken into and the individuals who broke in was savvy enough take the lock with them So all my stuff got stolen and insurance won't pay now, little loophole in the insurance coverage. I don't recommend getting the insurance Also kind of weird that after apparently hours of reviewing security camera footage by people who work there nobody saw anything, especially considering that it was all large items moved out of my unit. Additionally, I understand there were other units broken into as well. Seems like they have a problem.

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

Wow!!!! Literally amazing. I am a student. So I'm always worried about those hidden fees and things…read morebeing hard. AMAZING STAFF! They were so transparent about pricing and everything was so easy. Closed out my storage unit in literally 5 minutes. Mario was so helpful and kind. I would rate over 5 stars if I could.

My aunt has been using this storage facility since moving from the East coast 8 years ago. We…read morerecently had to get into her unit and the whole team was incredibly helpful, from making the appointment, quickly and efficiently helping us sort through the units, and helping pack up our car. A big thank you to Alejandra, Nelson, and Carlos Garcia!

These guys are awesome! Best deal in town, plus a very convenience access to your belongings if…read moreneeded. I have everything from sofas, refrigerator and more appliances, dining table and 6 chairs and a lot more boxes stored in these safe vaults, all professionally wrapped and protected. This is the second time I have my stuff stored with them and I highly recommend this company, you won't be disappointed :-) Keep up the good work guys!!!

Our first day at our storage unit and Anthony was so helpful. We gave him a call with an issue…read moregetting into our unit and he was there to help in just minutes. Very appreciative for an easy experience.

Love shiela shes literally amazing at everything she does! She comes to work every shift with a…read morehuge smile all the time and always willing to help . So sweet and such. A life saver! Genuinely great person that just really enjoys what she does. Top notch customer service! She is what makes this extra space so great!!!

Nice experience so far. Very clean and well kept facility I've had my unit for about a year now and…read moreexperienced no issues. I like the wrx

I was looking for a storage space and I've been visiting many storage facilities trying to decide…read morewhich one is the best, Jose at Space storage Northridge has been extremely helpful Listening to my request first and then showing me all the possibilities one by one, Trying to see which one would fit my needs best! I am a businesswoman and do not always have time to write those comments But I truly Appreciated How professional Jose was in his job! I'm bringing another collide there tomorrow and this is just a start!