I HATE moving but I have to say that the movers from Rhino Relocation were absolutely excellent! They were right on time, careful, and they came equipt with every tool and supplies needed. They took no breaks despite a tremendous heatwave, and took time to not only wrap our things but unwrap them at our new house. They were so kind, careful, and it was the first time that we moved, that nothing was scratched or broken. I highly recommend them as it is hard to find 5 star movers! Choosing them was the BEST decision of our summer! read more

If you want to be ripped off, use this company. I had packed most of my boxes but there were a few things in the garage. I had almost 200 boxes. I was busy finishing things up in the house. Had I known I would have to keep an eye on them, it would have saved me a lot of money. Furniture arrived damaged and, in the end, there were boxes missing. Tags were missing on some of the boxes and others were inventoried incorrectly. An antique chair had a leg broken off. Because the legs were delicate I had reinforced them with 1x2 pieces of wood. When they arrived one of the legs had been broken off and taped with packing tape. Most of the furniture I'd disassembled and wrapped in stretch wrap. A couple of pieces hadn't been wrapped in the stretch wrap and they used packing tape directly on the furniture. It took the finish off where the tape had been placed. A lot of the furniture had damage to the corners and sides. Because I was inside I hadn't noticed they had packed shelves, fully assembled, and put them on the truck not utilizing the space on the shelves (thus eating up a lot of room and I was being charged by the foot). I opened boxes that they had packed only to find very large boxes that were half full. Again, using up more space on the truck. When they got to my new apartment they claimed they could not pull the moving truck into the alley. I had seen a moving truck there a week earlier. This meant they had to move things from the moving truck to a smaller truck (an additional $1,100). It was the end of the move and the person who was in charge of the move hurridly had me sign the contract with Rhino. He was loosely explaining things to me as I signed. "Oh this is the standard count, this is an explanation of the delivery, etc". I was tired and, admittedly, signed them. So they're covered. I'm missing a box that contained a firesafe and various other paperwork. Luckily I'd packed most of the truly important and valuable stuff in my car for the move. Between work and the bulk of the boxes that were shipped I am just now realizing the items missing because it has taken me a few weeks to unpack. The guys on this end were hard workers and I really appreciated their effort. In the end, the move that was originally quoated $12K turned into better than $17K. Oh, and they only take cash or money orders. read more

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I told the owner I would update my review upon the settlement of my claim. Sadly, she is untruthful. She said she would give me a fair settlement on all the damage and she didn't. All my belongings were packed really well yet every box and every piece of furniture had damage. That could only be caused intentionally. read more

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I can't say enough good things about this moving company! From the initial phone call to the final piece of furniture being placed, the experience was seamless. The movers came on time and you could tell they were very experienced. The service was quick but not rushed. I had no problem with getting our home moved. I feel they were transparent and up front about a few things. We had packed all our boxes before hand, but did say there would be a cost for a few other things. This was all disclosed before the move started. I like how they handled things and got our move done in a reasonably time frame. Good service, and I'd recommend them. read more

They were the brokered moving service for my cross country move. They performed the work perfectly and efficiently. They were transparent about their expectations and rates regarding estimating the amount of space required for the move. I believe that they are a very good value. read more

2x I requested a service from Rhino Relocation movers. My first experienced was great,my earthly possessions was well taken cared for, delivered with utmost care. So when I moved again, now to this present house I booked another one. From the time I made the call up to the final delivery ut was a breeze, customer service is superb, 'though this last moved am missing items, they assured me that they will be on top of it and they do keep me updated of what is going on. Am grateful... read more

I had a great experience with these movers. The communication was never an issue, they were extremely efficient and removed a lot of stress when it came to our move. I felt they handled everything with care, had good prices and took care of both mine and my fathers belongings. The schedule for both pickup and delivery was done without any issues. Good moving service that I'd recommend. read more

Update 6/5/2023: Rhino has reached out and has made some rectifications for my issue. 3-stars for them constantly reaching out on how to resolve this issue. It's definitely appreciated. I'm just not comfortable giving them the full 5-stars as of this moment. The claims department has finally been sent over to me on how to file a claim. Will be doing that this week. Will update this once the claims have been taken care of. read more

My move was very last minute and I had not packed everything and I have a ton of stuff. Rhino relocation came to my house. They did not ask me for anything. They packed up everything that was not already in boxes and not one thing was broken. They took amazing care of all my belongings And it was a seamless move. I highly recommend this company. read more

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I've had a great experience with Rhino Relocation. Their customer service is top tier. They even helped save me some money.

I recently saw an ad in the paper for some movers, and decided to give them a ring. They helped my family and I move to Riverside, without any problems. They provided a quality service at a reasonable rate. I'm happy with the move! read more

I had a great moving experience with these movers. They were on time, worked hard and got the job done in a fairly good time. I moved from a longer distance away and settled in the LA area with these movers. I feel they provided a great service and the prices were reasonable. I'm happy with how the entire move went. read more

I was not looking forward to moving my family across country, I've read so many horror stories on Google about "BROKERS" taking advantage of uninformed consumers. After researching for an A+ rated mover/carrier I found Rhino Relocations. The Quality was a night & day difference! I had my one (1) representative that stayed with me from start to finish (no phone games!!!). Christina B. provided her personal number and handled everything. From my first call with Christina to the delivery of my family's belongings, everything was handled flawlessly. The only surprise was the amazing Value...it was VERY competitive, and Christina was able to beat her competitors. I was almost taken for a sucker by another company (Broker).... Christina saved my family thousands $$$ and made my moving experience effortless!! read more

DO NOT CONTRACT THIS SERVICE! ABSOLUTELY WORST EXPERIENCE!!! Will be filling further with FMCSA/ATA/ and Police. This company is CRIMINAL! Everything this company does is operated 3rd party or sub-contracted work. This makes it easy for them to have complete lack of responsibility and is a huge liability scam. So far my communication is with Anna, Jasper, and Sharon. None of which have been able to speak directly with us. Only pre-generated emails from them. Clearly a regional manager needs to step in here; as a physical discussion needs to take place. Thousands of dollars in damage to my house, furniture and complete missing items. Currently in the midst of a claim process where they are offering a gross settlement of $391.00. This doesn't even come close to a replacement value. We paid over $15,000.00 for this move. CSI is the 3rd party insurance company and they have completely disregarded all documentation to support our claim. We now have to re-communicate that all documentation has been supplied, and review one by one. AGAIN!!!!! The delivery was a complete nightmare. There was one guy who must have been under the influence; because he was moving large items up our stairs without any help. He damage several areas of the home. I have photo evidence. He was also verbally abusive and beyond un-professional. The moment he arrived he stated he could only work 4hrs. This was a big move from CA to CO. I had to request that he be removed from the property due to his unacceptable behavior. read more

Rhino Relocation - Movers Near Me - Van Nuys, California

I was matched to Rhino Relocation through a move broker. Using a move broker was a bad move and I have learned I'm never using a moving broker again....they made a stressful time already complex. The move itself was done very well - Mauricio and his team did a great job packing up final items I needed packed, and they took out already packed items carefully, thoughtfully, and efficiently to their truck. Mauricio also was very clear explaining to me how costs are based on cubic feet (something my move broker never made clear....) Anna from customer service also was extremely responsive (when my moving broker was not!) and was very helpful. Also, the delivery team who delivered my stuff in Miami was excellent. The reason I am giving a four-star review is because working with a moving broker complicated things, A LOT. My moving broker and Rhino weren't completely coordinated the day of pickup on costs (my moving broker's estimate was too low even though they claimed to have given me extra space "to be safe" in my quote), so having to recalculate the costs and how much I had to pay my moving broker vs Rhino was incredibly stressful. Mauricio refused to do anything for pickup until I signed forms, which I understand, but I also felt I couldn't sign forms with new cost numbers until my moving broker gave approval, and he seemed not to be understanding about that. On top of that my moving broker wouldn't pick up the phone until I called them 5+ times, and then when they finally picked up, their cost calculations differed from Mauricio's, and THAT was another whole mess that should not have been on me to coordinate or figure out. Furthermore, I could see Mauricio getting very frustrated which was not pleasant for me during the period of a stressful move. He accused me of not wanting to sign important papers or pay, which was pretty offensive to me - I was well within my rights to want to be sure that my move broker and Rhino were aligned on costs and everything was set up properly given changes before I signed legally binding documents, and that lack of patience and empathy left a pretty poor taste in my mouth. My takeaway is that if I had just found Rhino directly instead of going through a move broker, everything would have gone much more smoothly. However, I would recommend Rhino train their team to be understanding if customers are working with move brokers to be patient about ensuring Rhino and the move broker are aligned on costs and numbers if things have to change day of. It's not pleasant to be threatened with "I can just leave and you won't get your stuff moved" when you're dealing with cross-country move stress and complexity. And it shouldn't be on the customer to have to try to negotiate or coordinate between the moving company and moving broker when costs have to be recalculated. read more

These were the best movers I've ever used. All my stuff was packed, and I didn't have that much furniture just big and strong items. It took them two hours for a job that usually takes three, but the fact that they were done that fast was really impressive. The quote was really good, and the professionalism was off the chart. The communication was amazing even with my lighter items!! Next time I need a service, I'll be sure to call them. Thanks again!! read more

Rhino did a good job in an expedient move across country and dealing with a number of challenges that arose during our move. Their staff was professional and courtesy and helped problem solve when issues arose. They were also a good value for the service they provided. read more

This was the 2nd time I used their moving services. Rhino group are amazing. I found them professional, punctual and very organized. Highly recommend them to everyone. read more

Rhino Relocation - Movers Near Me - Van Nuys, California

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While there are plenty of moving companies in the Los Angeles location, it appears that their routines fill swiftly. I select to have my mom relocation from the Northwest as well as needed assistance unloading her things from a huge moving truck into storage space and also my residence. The trouble was that she was postponed and we had a 5 hr home window of time to unload before I had to fly out of the community. This was a difficult circumstance, in addition to the currently difficult challenge that moving is. I spoke to lots of moving companies and this company was only one of four that reacted. The one that I had used in the past was scheduled, an additional appeared to simply maintain sending out "boiler-plate" e-mails, as well as the various other was also as well hectic, yet intended to earn my company too. Rhino Relocation had a quote a bit greater than the one I had actually utilized in the past, however, claimed that they could commit to the moment and also a location with three men. I paid a credit card down payment on the phone as well as they promptly emailed a receipt. The employees appeared early the following day and right away got to work. They were incredibly expert, organized and also friendly too! There was some complication a few times regarding where specific items would go (my residence or the storage), yet they simply handled our [dis] company. It appears that this was not the first time that they experienced this. Furthermore, they were finished specifically on time, so there were no surprise fees. I will certainly call them once more if I ever before need moving companies. read more

Rhino Relocation - Movers Near Me - Van Nuys, California

Rhino was contracted to handle my move through a high end moving broker. I was nervous because I have had very bad experiences moving. The first moving company they put me with didn't understand the level of stuff I had. I cancelled. Rhino? Well they understood but almost took it as a challenge to do it all in a day. Since no one believed me that it was going to take 2 days to pack - I had Rhino take it - and I'm glad I did. I'm a third generation workaholic. My stuff is how I rationalize it. TV's, statues, safes, arcade cabinets, endless amounts of art. I'm not bragging - it's actually quite the opposite of a brag when it comes time to move. It gets very expensive and very quick. I lived in LA for 14 years. Went from being homeless to living in a huge place - but it had come time to relocate to Texas. Let's cut to the chase: Mauricio showed up at 7:30AM to my 2B/2B+L+P penthouse with an arrival window of 8:00AM-10:00AM. I said "you really think you can do this all in a day?" and he goes "Yes. Why do you think I'm here?" From that point forward - it was on. It was a 6 person team and these guys showed up to play ball. Everything from that moment on was a whirlwind. Tape flying, boxes spinning, speciality protective bins being built around my arcades, dolly's rolling, inventory stickers, and all 6 guys moving FAST. They made sure all 30+ pieces of art got crated correctly. Mauricio was on them, but he worked hard as well. That's good leadership. I tried my best to keep up but was drenched in sweat after just 3 hours. Then things got crazy. The power goes out to my entire block in North Hollywood. Are you KIDDING me?! 14 months and this has never happened. Elevators are gone. Lights are gone. Everything. I'm on the penthouse floor of a 50+ foot building. What did Rhino do? They kept going and used the stairs. That's hard core. Just walking up those stairs will leave you winded. My 20 foot ladder got packed early and there was a wooden sign from my fathers first business mounted 18 feet up on the wall. Priceless to me. What did Rhino do? Tony, a super cool guy who was happy talk about positive spiritual stuff, drove me in his truck to get a ladder to retrieve the sign. That's going above and beyond. The power came back on after several hours, but these guys worked deep into the night. Mauricio had to raise the price of my move by quite a bit because the original estimate of cubic feet was way off (I'm talking more then 2x off....) but I didn't mind because he did it by the numbers. There was a previously determined RATE and he simply used that as a multiplier for the new space. No fancy new words, charges, or tariffs. I feel I owe karma on getting this company/this load team - so I'm going to write a little more. No move is perfect. They are hard and they are complicated. The logistics industry is run by heavy's. Heavy's don't care about you once the liability is out of their hands. With that said, I messed up. The inventory sheet I signed during this 12 hour pack and load (probably another 6 hour unload at their wear house) wasn't write. They never are on moves this big - but you are suppose to look after big items so while your stuff bounces around between 5 teams and travels across the country - your priceless _____ doesn't get lost in the sauce. I did just that. I signed a sheet that didn't have ______ correctly listed. Full blown panic attack. I blew it. "Ball fumbled in the 4th quarter" moment. No I didn't. You know why? Because the people over at rhino proved there is some honestly left in this world. They placated me by sending in Mauricio to take a photo of the ______with a new inventory lot number paper taped to______, and then text me the photo. That right there? That's why I will ALWAYS love California and the 818. The people of Reseda and the entire SFV and the whole of LA are MY people. That was my home and my heart for my entire adult life. Us people of LA get a bad wrap because we can hustle a little too hard and maybe not be the nicest....but when your friend or client is in trouble or tripping out? We got you. We got your back. We aren't gunna put a knife in it. Rhino had my back. I'll be forever grateful for that. The unload went well and it will take me a few weeks to open all this up and check condition, but I can safely say everything up until now came out damn good. 14 Days from pick up to delivery. Not too shabby for it being the new year and 'Covid Panic Pandemic Move Around' madness. Not too shabby at all. This was a full service move that cost 5 figures at the quote and then went UP on the move day, and I'm ok with that. This is your life you're moving - not exactly something you should cheap out on. Rhino is good in my book. They also are fun to be around, which should count for something as well! Gracias, Rhino relocation. read more

Rhino Relocation - 14 hour day with a full pack and a power outage, but they pulled it off! - Movers Near Me - Van Nuys, California

Rhino moving did a great job with the entire moving process. I needed to vacate my trainee housing because the term is over. My parents offered me the thumbs-up to find a moving company that could help me out with the whole entire relocation. I called rhino moving and they had the ability to send out a team of movers and they all seemed like they might do some major heavy lifting. The movers came in and concluded all of my huge furnishings well to make certain nothing got harmed throughout the moving procedure. They were done within a few hours and they took it to my storage system and stored everything for me. When it comes to prices, it was fair for the amount of work that they did. The entire procedure was smooth and I would recommend them to anyone looking for movers. read more

Rhino Relocation - Movers Near Me - Van Nuys, California

SCAM ARTISTS!!!! My mom spoke with this company and sent a deposit after getting a quote of around $5800. We explained we have a two bedroom townhouse, a one bedroom apartment, a garage, and a storage unit. When they showed you to pick up the items they came in to see what we had and said they didn't think it would fit. He led me to the truck to show me the "1200 cubic feet" they had reserved for us and claimed that we didn't tell them the right information. This was two days before our one-way flight from Los Angeles to South Carolina. They did a new estimate and said it would be $11,000. So we had to cancel. That led up to us having to scramble to get our things out of the apartment and townhouse the next day, which was supposed to be our cleaning day. We were able to get my mom's things to storage. My items were on a 26 foot Uhaul truck to be put in storage on the following morning before our flight. The truck was stolen with my entire life in it. As of June, I had lived in L.A. for exactly 9 years and never had any issues. My things, just gone! If this company had given a correct estimate and picked up the items, I would still have my apartment. Many of my items were irreplaceable. The antique Queen Anne armchairs and hand carved coffee table with 3/4 inch glass top, that were in the sitting room of my childhood home that I wasn't allowed to sit on at the time, were given to me by my grandmother. I'm 40, just to give reference to how old the items were. My 107 pairs of shoes and boots, including several pairs of Jeffrey Campbell's, purses, 215 pounds of clothing, jewelry, kitchenware, flat ironS, curling ironS, brushes and combs. Everything I owned is gone because they tried to scam us. Despicable!!! There is no way they could fit everything we listed on the inventory into this space and they knew it. Update: Yes, the person below is apologizing. I see it. But, my mom still has to figure out moving her things from one coast to another. I won't accept what they offered to take the comment down. read more

Rhino Relocation - These pictures show the space they estimated for all that we gave on the inventory list. One shows the size across and the other the length - Movers Near Me - Van Nuys, California

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We have done three moves in three years. The other two went smoothly and professionally. The move with Rhino was a horrible experience. They subcontract with truckers who are rude, scammers. When doing the pickup, they walked in and said the move was going to cost 50% more than we were quoted and then went and sat in their truck until we agreed to pay more. It was a cross country move from California to Mpls and it was very hard to pin down a date we would receive our things after we agreed on a window of time. We needed to stay in a hotel until the day before after bugging them continuously to get an actual receipt date. Two guys from Champion Movers out of Vegas showed up with a terrible attitude. Right away they said it would cost more and they wanted to cash before they would unload so they went again and sat in their truck until we agreed to pay more. As the trucker stated "I've been moving things for 24 years and this is how the game is played." From rolling in my expensive glass cocktail table on it's side and complaining about everything little thing and sharing their sob stories, there is no possible way I would ever recommend these very rude people who could care less about you and your belongings. There is enough stress in the moving process to not add this horrible experience on top of it. read more

I really dislike moving, especially accross state lines, but the team at Rhino Relocation did a fantastic job helping me out. The team was professional, prompt, and reasonably priced, they helped me move to New York with no problems at all! Highly recommend them. read more

Hello Ms. Sharon, Thank you so very much for your amazing service. Your employees in California and here were superb. They were very friendly, super strong, very professional and they were very careful with our household goods. Your driver was pretty amazing as well. My husband and I are very impressed with the quality of service and professionalism. We are mostly impressed with you. What you did for us - you were patient and waited with us until our home closed shows that you have heart in what you do. That human element of understanding is priceless. I also would like you to know that the gentleman who was in charge of loading our stuff in California (I think he was the driver) and the driver today both speak so highly of you. I love that because it tells me that we did business with an employer that cares for their employees. We will be moving again in six years. So, you will hear from us again. Have wonderful winter holidays, be well and stay healthy. Warmly, Dāli Rivera read more

Rhino Relocation - Household goods arrived! - Movers Near Me - Van Nuys, California

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Do NOT hire this moving company unless you want 10,000 worth of damage and only a 160 dollar Reinbursment (which I still have not received from last June) . Not only did my quote go up double but so many things were "missing" and to top it off we just had a check book that was in one of my drawers which my fault for not packing , but someone wrote a 2,000 check and tried to cash it via atm machine. The manager did find my two mattresses and bookcase and paid for our hotel until they were delivered , but unfortunately even after continuing to go back and forth with our claim the most they offered us was 160.00 and we are out of pocket 20,000 worth of damages, missing and extra costs . Definitely extremely disappointed. read more

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First and foremost moving is never fun, however when you hire a moving company you always need extra things done, like me. I didn't have my tvs in boxes and wasn't sure what to do about that, but they knew exactly what to do to help me out. it is rare to find movers who actually care and not just in a hurry to get to the next job. All my guys were so nice and caring about my things. not one thing broke and no boxes torn. and the people from the office were so nice to me as i had a lot of questions. read more

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These people are extortionists! This is my second review of them. I took my first one down because Marrie Montgomery, the"accounts manager" called me and demanded that I remove my review. "That she will work with me" if I took down my review. I did that. Why? Because they'd already gotten about $18k $3100 deposit and additional $15k + from me and to this day they still have my furniture. They are holding it hostage while they think of clever way to start more money from me. I have nothing to lose now by posting this "review" as I'm convinced I'll never see my furniture again. Bellerman Transport dba Rhino Relocation are con artists. They don't even have a building where you can go talk to them. Google their address on Sherman Way in Reseda, Van Nuys or LA depending on what site you look at. I asked to see their tariff, they must provide by federal law, they don't have it. I asked to see what in writing they have that allowed them to charge me "late fees" or "storage fees" even though they claim to give 30 days storage for free. They told me to refer to their tariff that they can't provide, in violation of federal law. They will quote you one price but show up 3 hours late. Coerce you, berate you, intimidate you or promise you all sorts of remedies, but they lie. Lie . Lie. I have the documents, the recorded phone calls and the emails to prove what a bunch of theives this company is. Email me and I'll tell you the nightmare this company has put me through and continues to put me through since they still have my furniture and they are holding it hostage for another... at this writing..$10,490. That figure will change when they read this review as in... increase. They have acknowledged that they were "upset" by one of my emails, because the word I used "pestering" and were ready to wave some of their ridiculous fees until I sent them that email. But after that email they won't wave the inflated baseless fees. I can show you emails they sent me that stated I am not allowed to mention any complaints on social media, with the BBB, with any governing agencies, etc. Do they really think they can infringe on my constitutional rights? This is still America and the answer is no they can't. I've got the proof, email me at victoriamckeever@msn.com and I'll send you the proof that they are extortionists. Bladimir V, their foreman called me after reading my first review (he "liked" the photo of the kitchen items left behind) and apologized for not packing my kitchen, but that's no solace at this point since I was unable to bring the kitchen items with me on my long distance move. Do not do business with this company unless you have money to burn!!! read more

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The price goes up as they load. If they can't get a semi truck to either your old or new address they charge you a lot more. They deliver when they feel like it and not before. They damage most of your stuff and lose the rest. When you try to file an insurance claim the first thing they ask for is your reciept for when you bought it no matter what it is. We got about 12 boxes that weren't ours and caught a few upon delivery that we had them load back up. We were short about eight boxes of our own but because they delivered someone else's things the count was okay. They were happy to come back and get boxes that weren't ours but made no effort to locate ours. Horrible experience. Read every word on the contract and know you have no recourse when they damage and lose things and deliver months late. Rent a truck and hire people to help load and unload. read more

Do not use this company. unprofessional services. took my $826.00, and no refund. verbally they promised to refund it but after I made a deposit, they told me they can't. I was complaint several times, they kept hang up the phone call. please DO NOT USE THIS COMPANY!!!!! read more

Very poor experience. I was placed with Rhino relocation through a broker. The broker negotiated a long haul move where they would pack, move and put my stuff in storage until I was ready to get it transported to IL. We went through a detailed survey of my furniture and belongings, and the broker came up with 900 cubic feet. Ok.... My husband and I allowed for some extra allowance, but not DOUBLE the amount! These men, surveyed my townhome and said ok it's gonna cost more, I'll be back with the quote. 3000 cubic feet (mind you my whole townhome is 1600 square feet) $22K please! WTH!!! No thank you. Very inconvenient, I am to be packed and on a plane Sat morning! So Air 1 came and moved us last min for 1300 cubic feet and less than 1/2 the cost. read more

This company was a dream to work with! Moving is a stressful process and Sharon in the office and Scott who overseas moving made this endeavor so much easier than I was expecting moving to be. I'd definitely recommend them to any of my friends and family! read more

The team at Rhino was incredibly helpful in getting my items delivered across the country, from LA to NY in a timely manner. When I inquired about expediting the shipment and even potentially intercepting my shipment based on some unexpected urgent needs, Sharon was all hands on deck and willing to find solutions for me. She is always very quick to reply and kept me updated throughout the whole process. Having a consistent contact who was with my from beginning to end made all the difference. Thank you Sharon and the Rhino team! read more

I've moved across the country several times and have used more than a dozen moving companies. Rhino Relocation is the most dishonest bunch of scam artists that I've ever had the displeasure to work with. DO NOT USE THIS COMPANY. Trust me. Please read my full testimony below... My moving nightmare began in September of 2015, more than a year ago. I called around a few moving companies that came up in a Google search to get a good deal. The lowest rate by far was Rhino Relocation. They gave me a binding estimate after I gave them a detailed and accurate account of my items that I needed them to move. When they arrived at my apartment on moving day, within 15 minutes the movers said that it was going to cost more, like $1,500 more. I was outraged. I called the movers supervisor who gave me a few hundred bucks off, but that was the best she could do. She was rude and extremely pushy. I had already put down a deposit and was due to move out of my apartment in a few days time, so I felt like I had no choice but to except the extra cost. That was a mistake. Next, when scheduling my things to arrive I was reassured by Sharon that the unloading bay my apartment has would suffice. When the mover Wallace arrived on the day of the unload, he rolled up with quite possibly the biggest freaking truck I've ever seen. I wish I had taken a picture of this thing. My personal items had been lumped into a giant moving truck with multiple other moves, so Wallace (yelling at me by the way) demanded that I pay $500 for a shuttle to unload my stuff and drive it back over. He was also very pushy which was more understandable because his giant truck was semi blocking one of the two lanes on the road I live on, and he had to drive another couple hundred miles to do another unload the next day. At this point I had no choice as he explained, unless I wanted my things taken hostage. Yet again, I paid. When they were unloading the truck, I began seeing damage almost right away. My computer desk was absolutely obliterated. My coffee table was missing it's top. Boxes were leaking items and as we neared finishing the unload, there were items from the pickup inventory that were flat out missing. Worst of all, the movers on the pickup end had done an amazingly poor job at packing some of my Batman art signed by Chris Lee, the art and the frames were completely ruined. In all, I estimated around $3000 in total damages, not counting the art, which was never appraised, so that was just gone. I went through the awful process of making a claim with MovingClaims.net (their insurance claims and arbitration partner). After MONTHS of process and waiting, I received a letter from them that began "We are happy to inform you that a Final Resolution for your claim has been made". I opened the attachment and to my horror, it was for an insulting $65 in total compensation. I haven't yet "officially" replied to them about that, because I'm quite honestly still in shock. To summarize, I was charged more than $2000 more than what they claimed I would pay in their binding estimate. I was treated poorly every step of the way beyond the sales guy. They did an insane amount of damage, and have yet to compensate me for any of it. I've filed a complaint with the FMCSA, but my biggest regret is that I didn't post anything on Yelp sooner. I guess I was hoping they would try to make it right. read more

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Record all phone conversations! I was overcharged by nearly 500 cu ft! The loaders that packed up my house stacked things in a "secure fashion" which maximized square footage. When my belongings were delivered, by another company, they fit everything into a 400 cu ft space on their truck (billed 873 cu ft). Despite what they claim, they can subcontract your move out to other moving companies. Somewhere along the way and shuffling it between trucks, they managed to lose and damage multiple items. DO NOT gamble your belongings on this untrustworthy company! If your quote comes from a company using EliteMovingOPS, take your business elsewhere. When you call "Rhino Relocation" you're really speaking to a 3rd party company! They locked me in with a low rate, called me after my down payment was no longer refundable to revise my estimate to a "worst case" scenario, then raised the price again after loading the items on the truck. DO NOT TRUST THEIR QUOTES! They will bait and switch! BTW: They offered me $51 for their hundreds of dollars in lost and damage items and refused to pay me out on the overcharged cu ft. read more

Rhino Relocation - They left all of this packaging material scattered over our driveway before driving off. "White Glove Service" at its best. - Movers Near Me - Van Nuys, California

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Honestly, these guys were AMAZING!!! Needed help last minute to move our belongings and these guys did the job. From the moment we spoke to our representative we felt confident and happy with our choice of movers. So glad we chose Rhino after researching so many moving companies. On the day of pick up the crew showed up on time. Mauricio was the crew leader. He was kind, informative and very professional. I showed the guys what needed to be done, and without hesitation started to get it done. The guys completed in about 5 hours. Never stopping to take a break. (which would have been fine if they did) all our stuff, which was a lot for any team of people to move was carefully handled and moved as if it was their own. After the move we can say, we will definitely use them again, just hopefully not anytime soon (moving is a total pain ). Thanks again to Rhino for making this stressful situation so much easier and smoother and I'll be recommending you to everyone one I know! read more

Rhino Relocation - Movers Near Me - Van Nuys, California

It was nothing but a pleasure to work with everyone there at Rhino from the beginning to completion of my move the communication was great and with no issues. The crew that packed and set up my items at my next home were fantastic and highly recommend to others to use. read more

We used Rhino for a move 5 hours away. My husband was already to our new location to begin work and I am in the last few weeks of pregnancy. Needless to say, between the pregnancy and having two young children, I was unable to do much to help with the move and stressed to the max. Ricky (the foreman) and his crew REALLY took care of us and I truly cannot recommend them enough. He even encouraged me to "sit down and relax" while they took care of everything. Everything was wrapped and protected with care to ensure nothing was damaged in the process and they even brought each box to the room it belonged in once we got to the new house. Another thing I REALLY appreciated was not having to get on a ladder and break my back trying to take things down - the crew took down all my mounted tv's and wall decor from the old house. I definitely recommend this company- they're worth every penny for SUCH great quality service! A+++++. read more

DO NOT, I REPEAT, DO NOT USE THIS COMPANY. You will get scammed out of your money. They will give you a low price quote to get your business but by the time they have your stuff already loaded on the truck you will be out thousands more than what you expected. They use 3rd party companies throughout the whole process to the point that when they pick up your items you don't even really know who the people are that took them. And the customer service rep or Manager or whoever she is named Mary will insult you if you have any questions or misunderstandings about anything. They are a horrible company. Do your research and research again before committing to these types of companies. Or better yet save yourself the hassle anddo the move yourself. read more

Very satisfied with the services given by this moving firm. Our specialist was really helpful. Arranging an onsite estimate was going to be a challenge, yet when he discovered our apartment or condo was available for sale and also images were up on property sites, he pulled up the images and also evaluated each furniture. An easy and also fair price quote! When the vacate day arrived his team actually satisfied us. He strolled us via the process as the team went right to function. They all did a terrific job of packing our furnishings, effective and also with care. Not a surprises with the leave, other than possibly that the team exceeded our expectations! Rhino Relocation is storing our furniture until our brand-new place prepares. After this move out experience, we are very confident that our items remain in the right hands. We are going to ask that he and also his team be designated to our move-in. read more

Rhino Relocation - Movers Near Me - Van Nuys, California