So it will be going on one year November 1st and they have already increased the rent twice within…read morea one year span. Watch out because they just keep increasing and increasing the rent. Mine went from $132 to now $165. May wanna find a place that locks in the amount for at least one year. Just my suggestion.

I've been renting from you now about 2-years , the only problem I have is that you folks raise the…read morerental fee every year, To whom it may concern, Give to your reliable customers give them a couple of months free, Doing just that would be a huge incentive for new customers. Your facility is very clean. the lighting is great. your security is top notch, But the help that receive from Eddie has been outstanding, Eddie has been courteous, willing to help what ever I needed, Eddie is a prime example of a responsible employee that most companys are looking for and will give them initiatives to stay. my hat is off to Eddie. Russell Petrello

This is a relatively new storage place in the Shavano Park area. It was built around 2 years ago…read moreand is immaculately clean and well kept. I found a great deal online for a 10x10 storage unit that is climate controlled for $89 a month. When we arrived, we were met by the friendly manager, Hike. Hike is someone who you would want to manage customers and customer service. He was friendly, informative and helped us through the move in process and security. Hike has forgotten more about storage facilities than anyone could hope to learn. They have a handy freight elevator, Available carts and dollies to move and a clean, well kept building that is well lit, and climate controlled. I would highly recommend this storage facility to anyone in the Shavano Park area.

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

I rarely give 5 stars. But I had a wonderful experience here and will definitely rent from them…read more Updated 7/13. Just finalized my unit today. Danny was fantastic. So helpful and positive. Really a great guy. I got a great deal for the first four months. Can't say enough about this place. It's a little out of the way for me, but I wouldn't pass up the awesome discount I got and Danny's friendliness.

I have rented a storage unit for over a year with Noah's Ark storage center- love it! The staff is…read moreamazing and everything is clean and easy to manage - I have arrived at all hours of the day and felt like I could walk in and out of my storage unit with no issues

Easy, good quality, good price, and amazing customer service. I rented at the one off vista del…read morenorte highly recommend.

I had storage here a few months ago, I believe it was February through May 2025, and I couldn't get…read moreout of here fast enough, I was lured in by a cheap storage sale, and let's just say I learned my lesson about storage sales!! First, I learned that the price you are getting for the storage isn't locked in, and they can and WILL RAISE your $$$$RATE$$$$ASTRONOMICALLY!!! So be prepared at least. The second thing I learned is cheap storages aren't usually very clean and clean storage apparently isn't cheap! Except here it wasn't clean or cheap for long. I know that most storages aren't the cleanest most sterile environments and I don't expect them to be, I always bring a little dust broom with me when I move in, as well as some borax and moth balls to keep creepy crawlies from nesting in my stuff. I never bring food related anything anywhere near my stored goods, but I guess at this DUMP I was the only one who thought about pest prevention! I had an outdoor unit, and not only was this place CREEPY as can be, with none of the lights working and turning on with your motion as they were supposed to, but there was also RAT DROPPINGS!!! ODOODLES AND OODOODLES OF RAT It was so bad that I was even able to pinpoint a few of the other customers who seemed to have a trail of it leading to their roll up door, I left a polite note explaining that we shouldn't keep food items ever in storage or even any cooking wear, since rats have excellent senses of smell and other traits which allowed them to live under the noses of especially dirty or just careless or possibly really uninformed humans for so many years and years, and years! It was so gross, I had to actually take some borax and some Clorox bleach in powder form I got from smashing the tablets up in a bag than I generously pixie anti- rat dusted my belongings and boxes liberally. However, the problem got worse, I don't know if the people whom I suspect brought food in their just didn't care or perhaps my polite and informative letter about how gross these conditions were upset then to the fact that they would exasperate the problem more, but for whatever reason it got worse. I know they are prolific little breeders, so it's possible that it was just the natural reproduction habits of the rat making such a stinky mess, but the hallway started ti smell like rat piss!! HARDCORE RATPISS STENCH!! I was not a fan of this scent, so I started making plans to roll out, which wasn't hard considering the rates had TRIPLED and it now stunk like rat piss in the hall way. I started to go through my belonging and when I picked up one of my guitars I realized that there was a hole chewed thew the guitar case!!! But luckily for me that was the only damage was the guitar case and a few books they looked like they had urinated near the books or some mysterious liquid made a nasty stench I assume it was rat piss!! Gross!!! In addition to the grossness I encountered and believe me I was very grateful it wasn't worse cause I had only 6 little nuggets of RAT POOP in my unit area, so I'm guessing I didn't get the brunt of the colonies little eating and pooping rat parties they would hold, more than likely due to my proactiveness in using borax, bleach, and mothball floor sprinkles!!! Some units had MOUNDS of the RAT POOP in front of the doors like the rats where marking to each other where the poop party world take place was!! Seriously mounds of it. The guy that worked there for public storage I didn't get his name, but I would rather have done business with the rats . As his personality or lack of one I should say was horrendous. One time in the spring I pulled up and had lugged some others things, in and out and fixed all the boxes so that if I needed any thing from there it would be somewhat accessible to me- apparently, as I was awake since 430am this particular day, and I was working in the storage for about 2.5 hours lifting some heavy stuff with just myself to lift, I was quite tired, when I decided to sit in my car and take a energy drink break, I got the energy drink out and never even opened it, before I dozed off in my front seat of my car. I got woken up by Mr. Personality the "manager" I use that term loosely ! As this is what he was by title apparently not by action or by demeanor by any means!! He tells me that he was watching me and I can't come there just to sleep! Well no shit! But I wasn't I explained to him it was an accident, and that I wa grateful it

This storage facility has been the safest, most convenient, and reasonable in the area. The…read moreproperty manager (Evelyn) provides the best customer service that most businesses lack. She is professional yet personable, making the overall experience A+. I highly recommend this place as long as Evelyn is in charge.

First, I want to say that I have been a customer at this location for 8 years, when it was still…read moreA-AAAKey Mini Storage. Second, Evelyn is an exceptional employee and I have everything nice to say about her and how she has treated us. The reason I am giving Storage Hub 1 star is because they are RAISING MY RENT (ALMOST DOUBLE) on the new storage unit that I began leasing only 2 months ago. I had a feeling that the new company would do this after they took over. I am not happy about this one bit. At least A-AAAKey Mini Storage waited a year to raise my rent. Shame on this new ownership!

Very good customer service. Answered all my questions. Called after one week to make sure…read moreeverything was okay.

Don't waste your time or money on this facility. First, they have a homeless problem at Sunset and…read more281 that isn't disclosed by the staff. On top of that we've seen piles of trash and needles left from them hanging out overnight. Another concerning issue was that our exterior unit had been broken into, apparently it happens on a regular basis, despite it being a "secure" climate controlled building. Then there is this extrnsive process to file claims for stolen or damaged items. They want proof of purchase on all items lost. Then they had a sprinkler leak in our unit that destroyed much of our documents, keepsakes and photos. They cut the lock off without notifying us in advance. Again a claim was impossible to complete and the list goes on and on, and was brought to the management's attention, multiple times but they seemed to not care, and even seemed annoyed that it was even brought up. Oh, during a four year period they raised our rent from $175 to $579 for a 10x30, knowing that we had moved out of state. When we moved out the unit ) which we put off too long like most storage renters) it was full of rats which had destroyed half of the contents! Consider this a fair warning, don't waste your money on their facilities, the outdoor nor the indoor. They will raise the rent as soon as you get moved in! (Sunset Rd location)

What a fantastic and professional place to store things!…read more I've known these guys for awhile and they are extremely nice and considerate. Property is always so clean and perfect! If anyone found a single piece of trash it would be a rare thing I'm sure:

overall, i wouldn't recommend this place and would definitely take my business elsewhere…read more calling over the phone is basically pointless. you get connected to random representatives who don't actually help with questions about your specific unit. it feels super disconnected and frustrating when you're trying to get clear answers. the policies are also really inconsistent and honestly unfair. my brother's monthly rate literally doubled with no notice, which is not only inconvenient but also feels really unprofessional. there doesn't seem to be any transparency or consistency in pricing. the only positive experience i had was with olivia. she was the one employee who actually took the time to help and answer questions clearly. everyone else, on the other hand, was quick to threaten sending my account to collections if i didn't pick up my belongings right after my paid month ended. this was especially frustrating because another representative had already told me my items would simply be auctioned off after that period, so i was getting completely conflicting information. overall, the communication is poor, the policies are unreasonable, and the customer service is not helpful. i wouldn't recommend this facility at all.