They lure you in with low prices. Less then the year they raise the price THREE times more than…read moredouble the price later. I will never store there again! Are recommend.

I used to love having a unit here. It's safe, clean, and quiet…read more Recently I discovered the climate controlled units are not very climate controlled bc they are having trouble with their AC. No one has said anything to the clients here about that so I thought I was being helpful by letting them know what was going on. This is how I found out they've known this is an issue. Since there's not much they can do about it, they decided to keep it quiet until it's fixed. Which is shady but whatever. Ever since I spoke up for myself, it's been a bunch of run around and odd treatment and comments from management. Basically if I want better service I can pay more or I can move & there's no accountability for omitting or withholding that I've been paying for a service they can barely fulfill. If you care about climate controlled beware. Ask about their plans for replacing their ac's too. They'll tell you there will be a point in time where no climate control is present bc they're replacing everything. BUT you won't know any of this unless you ask. Newsletters and honesty don't exist here apparently. ENJOY!

Didn't know they close the gate at 9. Not a big fan of that as in some ppl work late jobs and etc…read more now I'm stuck on my couches being in my tailgate and there's a possible rain storm in city I have to drive too. Wouldn't recommend if you want to have full access to your stuff you own 24/7

I could not recommend this place any LESS to you. they will raise your 5x5 unit's rate from $14 -…read more$69 in a matter of 4 months. then when I called to ask why I never received a notice for this, they said "not our problem." this place is the worst. take your business else where.

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

Beside the price of the units what helped us make a decision was the customer service. Jen was…read moregreat and answered all our questions with a smile. The facility is very clean. I feel my belonging will be safe and secure.

Very clean and high tech facility. The ladies at the counter are always helpful. Honestly the best…read moreprice for storage in San Antonio for the the quality and security. Also, they offer military discount which is always great! I give this place four stars due to the construction and a bit difficult to get too, but once construction finishes defiantly five stars.

After growing increasingly frustrated with my current storage company's ridiculous fees and…read moreinconsistent pricing, I started researching other options and I'm really glad Stor Self Storage came up on my radar. What immediately stood out was how clear and transparent their pricing is. Their current promotion (first 5 months half off) was too good to ignore, and on top of that, their insurance rate is about $5 cheaper than what I'm paying now. Those little things add up. I submitted an interest form, and the property manager called me first thing the next day, which I really appreciated. We went over pricing, lot sizes, and availability, and I was assured they had my preferred unit size available (I'm planning to go up in size at this location). The best part of the conversation? Even though I'm not quite ready to move yet (likely within the next month or so) I was told they would still honor the promotional pricing whenever I'm ready to move in. That flexibility and honesty went a long way. So far, the experience has been very positive and professional. I'll be sure to follow up with another review once we've moved in and everything has settled, but this was a great first impression.

Being nice, this place sucks. The company generated a receipt showing the confirmed moving date…read more When we arrived, the master lock was still on the unit and there was no customer service. Incredibly unprofessional, terrible service. If you're looking for a storage unit company, this really isn't it.

Omg. I love this place, we went in today to get a storage unit and we did not think it would be…read morethis easy to get a unit at the last minute, but Megan the branch supervisor was AMAZING. She was helpful, caring, funny and did did whatever she could to be accommodating to us. We are gonna stay in this place for as long as we can, we love it . Oh, and they have free water and coffee. Hahaha.... Thank you Megan, you are the best!!!

Hoping this will catch the owners attention, as I have tried countless times getting ahold of this…read moreplace for my refund from 9/29/25!! I signed up online as this place looked perfect on paper, chose the next shown available day to move in, drove over only to find they were closed Sunday, despite showing they weren't on Apple maps. Fine, so I go back the next day. Well past opening, no one is there besides other people needing to get in their new units. Come back an hour later, still nothing. Call the main office for help, they try to help me in but let me know you need someone in person so they try and get in touch with the manager and tell me I should hear back within an hour. The whole day goes by, meanwhile I still had to move my stuff and had already rented a van to do so, so opted for another place down the road. They ended up leaving a voicemail, I show up an hour before they closed and still waited outside a locked door for 50 minutes. Abby helped me and let me know I could get everything refunded and should hear back within a week. A few weeks go by, as I have a life and things get busy. I email to create a paper trail and was able to talk to Renee then Brian who let me know the management was shifting but let me know I should get refunded within 1-2 weeks after verifying my information. It's now been 2 MONTHS since hearing back, and I've sent many follow up emails as I will not trust a verbal confirmation at this point. They also have at least 4 different numbers listed?? Please, new management if you see this, I sent another email today.

The value is great. Aldo and Brett are both amazing. I don't know what I would have done without…read moretheir help.this place is extremely clean and well kept .

Best storage facility in the area, with plenty of parking space, with excellent customer service!…read moreAnd you can't beat the price & discounts! Talk to Manager Brett

Mark was very helpful, communications great! Storage unit reasonably priced. Thermostatic…read morecontrolled units. Variety of sizes and choice of inside access or outdoor garage door like access.

The facility is well cared for and maintained. Mark the GM is kind, professional and efficient! I…read morecan frankly say that in the three years I needed their services there was not a single time I spoke with Mark that you could not sense his smiling on the other end of the call. The groundskeeper always friendly and waving at everyone! From start to finish, just easy, they are my go to storage facility from now on.