Mary was quite helpful and patient. I'd highly recommend the location at 2100 IH 35 in Georgetown,…read moreTX.

Not worth it please do yourself a favor and stay away. Unless you want your items damaged by the…read morerodent problem. Rat fences and urine everywhere.

Staff were super helpful. It was easy to get a unit set up and the price was great. Everything is…read moreclean. I only needed a unit for a short time and they made it easy to do business with them.

Love this self storage! The service is always great and they take care of customers like their…read morefamily.

Michelle is absolutely amazing. I can't sing her praises enough. She is always extremely helpful…read moreand thorough. That said, there is a sweet older gentlemen that answers the phone sometimes.... And I even make that statement loosely. Let's just say, computers and phones are not his strong suit. So, if you call, ask for Michelle. If she is not available, call back another day.

Michelle is very knowledgeable and easy to deal with. Took the time to thoroughly explain…read moreeverything. Recommended

For such a stressful experience (moving across the country) this storage unit has WENT ABOVE AND…read moreBEYOND to make sure I am taken care of! I cannot say how much I appreciate the manager Kim, she is such an angel !

Kim is the manager of 5431 Williams , Georgetown location…read more From the moment we entered the building, she was extremely helpful, professional, and friendly. She showed my husband and me around, made sure we knew the " lay of the land," knew how to lock and unlock our unit, and knew the best way to use the elevator. Everyone who we passed, Kim greeted by name and exchanged pleasantries. The customers there certainly were positive and happy. Kim goes over and above to make sure everyone is happy with their storage experience.

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

My boyfriend and I just moved to Round Rock from out of state and were in need of a storage unit…read more We needed one that was outdoors and on ground level for easy drop-off and pick-up access and luckily this was the first place we called to inquire. The gentleman that assisted us were very welcoming and friendly and they had a great promotion for a 5x10 storage for $49 a month so we took it! Also, we had our u-haul trailer that needed to get dropped off at another location, but we were able to drop it off at Storage Max which saved us time and made it so much easier! I highly recommend to come here, great service and great staff :)

Jevon and Melissa are rock stars!! They answered every…read morequestion and explained the process fully. Jevon was so pleasant, positive, and patient!!! He made everything easy and contactless bc of my immune issue- without making it a big deal. Both were thoughtful and considerate. Jevon was so friendly!!! Honestly, this place is our U-Haul go to. Truck ran well, and got us through Round Top trip. Clean, safe, and well operated! Don't hesitate.

Very upset. Made a reservation for a 20 ft Uhaul truck. I received confirmation that the truck was…read moreready & available for pick up a day prior. My husband finishes work at 9pm - we get there at 9:30pm and they forgot to enable us to do mobile check in!!!! No 20 ft truck there. We tried calling for 45 minutes to get through to Uhaul customer service to get someone to help. Waiting in the dark being eaten alive by misquitos...Finally after an hour someone from Uhaul was able to help us. The only other truck available was an hour away - but we had to take it - as our movers will be here tomorrow morning at 5am....now we won't even get home until 1am. Very upset, tired, and not looking forward starting our cross country move with no sleep

I just moved to the Georgetown area from California and needed a small storage unit for a couple of…read moremonths. I googled storage units and this one popped up. It showed there was a 5x5 available for under $30.00 so I chose it because it looked clean and is close to my apartment. As soon as I walk in I notice the manager Katrina give me and my friend a dirty look and did not even greet us. I asked if there was a 5x5 available cause that's what it showed online and she said she didn't know but would look. after looking for 5 mins she rudely informed me that the only thing available was climate controlled as if I still wouldn't book it. I said I would take it, she asked if I want to do the 1 free month or 35% off monthly. I said the free month since I only needed it for two months. She proceeds to tell me its $54.00, I pay and then ask her what that takes me to. She said only June, I ask her I thought I got a free month and she rudely again says I haven't paid anything. I asker her what the $54.00 was that I just paid for then and she says it was for the admin, lock and insurance fee...Not once did she go over pricing with me or tell me what I was paying for, all she said was to swipe my cards. So then I tell her ok well then I want to pay for the month, she charges me an additional $53.00 for the month. I managed a storage facility for 3 years and know this is not how you run one. Super rude management who doesn't go over pricing or any hidden fees, I shouldn't have to pay for insurance or at least inform me that I have to pay for it as well as an admin fee. She also did not tell me how to use the gate code or how to get in or where my unit was located, I had to figure everything out on my own. The whole time we were there I felt like we were inconveniencing her. The two stars is for the gated property and how clean the inside of the unit was but I would not recommend renting here. I wish I would of taken my things else where but after just driving 1,500 miles I was all ready exhausted.

Diana and Michael were great! Always willing to come up with solutions for some issues we had on…read moreour part in regards to our units there. Great storage experience. Thanks, Patricia

Moving our stuff out this weekend and doors are broken again and light to the bathroom doesn't…read morework! Further confirmation we are making the right move to go to the trouble of spending our entire weekend moving to another facility.

We were good customers, rent always paid, well cared for unit and they rewarded us by raising our…read morerate almost double. Good riddance.

I've stored my boat for several years here and they've been great. But trying to get my boat out…read moreyesterday and put it back today was crazy. They're letting the construction workers park in the driveway, and today there was a huge flatbed truck blocking the driveway. I pay money to park my boat here. So who do you want on your property, me ( paying customer) or construction workers cars and trucks ( for free)

My husband and I rented a storage unit at this location and had a very pleasant experience. The…read moremanager John was very courteous, helpful, and knowledgeable with our specifics and on moving day when we needed another unit immediately, John was there as well and assisted us immediately with the new request. I definitely know that we will be using this location again. Thank you!

This place is great! It took less than 10 minutes on the phone and I was set. The staff there was…read morevery knowledgeable which helped me feel like I chose the right storage company.

Highly recommend Cimarron Storage. Got 2 units at a fair price! The Gate and cameras make it feel…read morevery secure! Management is on top of things!