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    Northwest Storage

    5.0 (9 reviews)
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    Services - Northwest Storage

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    9 years ago

    Great facility, and very convenient. Highly recommend!

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    8 years ago

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    11 years ago

    Love this place. The owner is the sweetest lady and very honest and upfront about everything. I highly recommend!

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    College HUNKS Moving - Leander

    College HUNKS Moving - Leander

    (26 reviews)

    We had a great moving experience with Clavon P., Gage H., Chi A., and Brian G. They were…read moreprofessional, friendly, hardworking, and very careful with all of our furniture and belongings. They worked efficiently throughout the entire move and made what could have been a stressful day go very smoothly. We really appreciated their positive attitude, teamwork, and attention to detail. Everything was handled with care, and they were very helpful from beginning to end. Highly recommend this crew! Thank you Clavon, Gage, Chi, and Brian for doing such an excellent job!

    The movers were great. The 6-7 person team, the 3 trucks. All amazing. When 2 trucks showed up (a…read morelarge 21+' and a smaller one) after the walkthrough day of, the lead mover guy called his boss and was like "we need more people and a truck". Granted this was AFTER their estimator came a week before. But no worries. Everyone showed up. All the guys wrapped, and moved our 2k sqft home into our new 4k sqft home. Lots of guys, lots of boxes. We even had a drink with the remaining crew after because they were so cool and good. 4-ish scratched or damaged pieces. 4 scratched chairs that were suposed to be wrapped but were not (photo proof). and 1 cracked cabinet. The mover guy said "I am sooo sorry I broke that". He was genuinely sorry. Here's where the problems start. We paid for the extra damage insurance/waver thing. Extra money per pound. They said they could not do ANYTHING about the scratched items... ok. WTF. But what about the cracked cabinet? They wanted to either fix it for 5 WEEKS (LOL) or give us $250. It's a 300lb piece of furniture. I am not letting you carry it back downstairs and keep it for 5 weeks for the "possibility of repair" then carry it back up. The damage to the house alone wouldn't be worth that. This goes against the contract they had signed. It's been 2 months of communication with Killian. 2 months since the move. Caution all looking to move with College hunks. Hit or miss. Mover guys = great. management and claims department = horrible.

    Public Storage

    Public Storage

    (23 reviews)

    Not worth it please do yourself a favor and stay away. Unless you want your items damaged by the…read morerodent problem. Rat fences and urine everywhere.

    Terrible experience for multiple reasons…read more - There is only 1 elevator to access floors 2 and 3. - If the elevator breaks (which it did while I was storing my things there for only 4 months) and you happen to have a unit on the 2nd or 3rd floor...then you're out of luck. And the customer service was TERRIBLE, in that they did not empathize with the issue, were not able to give a timeframe on when it would be fixed, and also did not provide a notification to tenants (even though I requested one personally) once the elevator was fixed. This gave a good 3-4 week window of NO ACCESS to my unit. One day out of necessity I made 3 trips to the 3rd floor by way of STAIRS to access my belongings...unbelievable. - There is rarely someone in the office during office hours. Multiple times I went by (during open hours) to ask questions or needing help with something...and nobody is there. And the door to the office is ALWAYS locked (whether someone is in there or not...if they are you have to wait outside knocking until someone hears you from their back office and decides to come out) ...and they also don't answer the phone. So don't expect help from anyone. - There is only ONE CART. ONE. To move all of your things in and out as well as everyone else's things. And like other reviews said, tough luck if you're there at the same time as someone else. You'll have to share somehow. This is a 3 story - two building storage unit...how does that add up? - Last, if you have an issue with your payment and it doesn't go through for any reason - don't expect them to return, refund or remove any fees (which they will add quickly and lavishly), even if you've never been late and it was a special circumstance. Bill will just tell you there's nothing he can do...or say he'll "get back to you" and then not follow up and instead cut your lock off and put their own on (requiring you to buy another one) in prep for AUCTION. This is after ONE payment issue for ONE month. Not helpful at all, I will never rent a space from this storage unit again.

    Northwest Storage - selfstorage - Updated September 2026

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