Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

Best of the best! Would highly recommend! Close enough to everything in the Alamo ranch area!read more

very good great water very good televisions dhzhshbsnsksud very good great place good unit for…read morestorage

I did my entire rental agreement online, including payment option (EasyPay). However, when it was…read moretime to pick up my purchased door lock, I was eagerly welcomed by Rachel Espinosa. She is undoubtedly, a phenomenal owner/manager, professional but with a very pleasant demeanor. She is very customer oriented, personable and has an infectious smile when you walk in the door. As if that wasn't enough, she also spends more time keeping her facility, functional, clean and presentable than she does in the office. A very hands on type of individual. I highly recommend the Culebra location for your storage needs. Thanks Rachel!

Raquel is an amazing manager.. service is always amazing. However the rates are ridiculous at this…read morefacility. Why would rates increase as if this is a rental property?

I work a lot outside of the USA (currently in Mexico) for the US government and I can truthfully…read moresay that the husband/wife team at this particular store has treated me fairly and with great respect. I have had to keep my stuff in storage for over a year now and they have always worked with me when I've had delays from the auto payment I set up with my bank to get them their monthly check. Thank you for all your help in keeping my stuff secure and climate controlled. David L Blakley, CST U.S. Dept. of State Contractor

Been a customer for about 3 years, climate controlled unit. Overall experience had been great. No…read moreissues with theft which is usually everyone's concern. They got rid of the trash cans in and out the facility but people were getting out of hand with leaving trash outside the bins. If I ever need a storage unit in the future I would definitely come back.

They took a payment from me and two days later all my stuff was auctioned off without any prior…read moreknowledge that that was going to happen and I spoke with two different property managers the wee before all this happened which is why I made a payment in the first place because had I known my payment wouldn't have made a difference in me losing all my lifelong things I never would have wasted my money like that and I have been calling for two weeks now with no answer or response

I recently ended my lease with this location due to living out of state and not needed it anymore…read more Lisa the property manager was super helpful on how I could end my lease and she made the process super easy and stress free! 10/10 service THANK YOU!

Easy storage. Helpful staff. Elevators that only go to your floor with your code. SHADE! At least…read moreat the entrance I had to use.

Arrived from out of town and was AMAZED at the level of service. Every question was answered and…read moreevery need for my unit was met. Polite, efficient, and informative. These guys are obviously dedicated to customer service. Drew pointed out details pertaining to my unit and Doug went the extra mile in making me feel comfortable with this process. For the money, this is a good value. Overall, the transaction was smooth and effortless.

Absolutely outstanding service! From start to finish, they answered every question I had and went…read moreabove and beyond with helpful suggestions. Reliable, hassle-free, and incredibly easy to work with, Everything you could want or need in a storage facility. They're already setting a high standard and I can't recommend them enough. Support this great local business!

From the owner: Locally owned self storage ready to help with your storage…read moreneeds. Fully fenced Please support locally owned small businesses.

Clean and cool. Storing furniture and moving is never fun, but Key Storage makes it easier…read more Friendly service from the moment we walked in. We went in knowing what we wanted and they delivered exactly that!

DO NOT RENT HERE! Unit was broken into multiple times, there were bugs in the unit and rat…read moredroppings. Horrible! This is the first time Ive ever used a storage unit, and I definitely will not be coming back to this place.

Thanks Casey and James for always being so helpful whenever I need assistance. I'm always checking…read morein or calling with questions, I like to know my items are protected and that the staff are readily available. I've never been disappointed with the customer service there. A+ all around. The property is always spotless and the handcarts are neatly parked in the same spot each time. I love having the closed circuit monitoring, if I'm there alone I know big brother is watching. I appreciate the attention to details there that's why I will continue to use this facility. Roxie S.

Friendly staff, clean facility and competitive prices. They also have free wi-fi! What more can you…read moreask for?