Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

Staff is super friendly and helpful, the security for the facility was fantastic as well. I really…read moreenjoyed the last few years I had storages here. Thank you for your kindness and assistance!

I had my furniture stored at this facility. I had movers pick up to bring to my home. They called…read moreme to alert me that there were rat droppings everywhere and proceeded to take pictures. Upon arriving at my home the droppings fell everywhere now I am faced to hire cleaners to pick up all this mess. I was paying $280 per month thinking that it was a safe and secure unit. The movers said they had never seen anything this bad before. I called the manager and apprised her of the situation and she refused to give me any consideration. She could have cared less. This facility is located on Huebner Rd.

Responded quickly but didn't end up using because they couldn't provide the specific service I…read moreneeded.

I have been having the worst possible experience with this company possible. Several of my items…read morewere damaged during the move and I submitted paperwork to get reimbursed for the damage. They countered with an extremely low ball value that comes nowhere near the cost of repairing the items, much less replacing them. I asked how they came up with the reimbursement values, and was completely ignored. Was given a number to contact Jeff, but the few times they actually picked up the phone, Jeff was unavailable and never returned my calls. I was also given an email that is apparently never monitored, since I have not gotten a response from them that way either. This is the WORST customer service I have ever experienced from a company. This complete lack of communication from them shows the quality of service they actually provide during their moves.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

While the staff is friendly and helpful. The constant change in rates and quick lock out is…read moregarbage. They say, they send notifications...which aren't "delivered or received".

I have had two storage spaces here, one for over tens years and the other for about seven years…read more The roll up door fell down when I was opening it and almost injured me. It took them over a month to fix the door, during which time I had no access to my unit. They offered no compensation. When the door feel it damaged a piece of my property, but although it was clearly caused by poor maintenance they refused to compensate me for the damage and said it was not their responsibility and that the tenant assumes all risk. On a second occasion when they were replacing the roof a piece of roofing material fell and damaged my property. Again they said that they were not responsible and refused to compensate me for the damage caused by their workers negligence. This is a horrible facility run by an unethical and irresponsible company.

I originally picked this place due to the Yelp review and I'm so glad I did. This is a terrific…read morecompany to do business with. As previously reviewed the units are climate controlled and it's highly secure. But that wasn't why I picked them or why I'm rating them high. First, you can use their website to find the type of space you want and reserve it online. They even help you figure out how much storage space you need based on your stuff. I rented a small unit that I could drive my car up to to load and unload stuff. Second, the staff are very friendly and helpful. It was easy to fill out the paperwork and I bought a heavy duty lock there. (You don't have buy it there, but I appreciated I didn't have to go run around to get a lock). If you call them, they answer the phone and they go out of their way to help you. I had setup online bill pay and had some issues with it and they were very helpful in getting the kinks worked out. Finally, when I emptied the unit out I simply called them and that was it! No hassles. If you need a storage place with reasonable prices and great customer service, go here. You won't be sorry.

They lure you in with low prices. Less then the year they raise the price THREE times more than…read moredouble the price later. I will never store there again! Are recommend.

Didn't know they close the gate at 9. Not a big fan of that as in some ppl work late jobs and etc…read more now I'm stuck on my couches being in my tailgate and there's a possible rain storm in city I have to drive too. Wouldn't recommend if you want to have full access to your stuff you own 24/7

I could not recommend this place any LESS to you. they will raise your 5x5 unit's rate from $14 -…read more$69 in a matter of 4 months. then when I called to ask why I never received a notice for this, they said "not our problem." this place is the worst. take your business else where.

This is a great place!! Very nice staff. They work hard and put the customers first! So refreshing…read moreto have GREAT CUSTOMER SERVICE! They keep the place clean too. My unit has been perfect. Always carts available and elevator works great:)

worst place, they are never on the office we called we made reservation, when we get there no one's…read morethere.

Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

Never have had any problems with my services here, onsite manager is very friendly and respectful…read more They do have late payment policies but if have been in good standing with payments and your lease it's not like they're throwing your stuff out the next day. There is one entrance and that provides me with peace of mind knowing if there was a break in cameras around the property are guaranteed to catch it on film.

Quick, easy on-line reservation for available units. Using the website the unit was held for 3…read moredays. Went in the third day and Matt who is the property manager showed me the space which was already cleaned out and ready for use. We returned to the office where every cost and all the directions for entry were explained. He was happy to answer any questions and was incredibly helpful for someone like me that was new to the process. 5 stars for the property, the ease of the on-line process and the on site customer service.