Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

Best of the best! Would highly recommend! Close enough to everything in the Alamo ranch area!read more

very good great water very good televisions dhzhshbsnsksud very good great place good unit for…read morestorage

Thanks Casey and James for always being so helpful whenever I need assistance. I'm always checking…read morein or calling with questions, I like to know my items are protected and that the staff are readily available. I've never been disappointed with the customer service there. A+ all around. The property is always spotless and the handcarts are neatly parked in the same spot each time. I love having the closed circuit monitoring, if I'm there alone I know big brother is watching. I appreciate the attention to details there that's why I will continue to use this facility. Roxie S.

Friendly staff, clean facility and competitive prices. They also have free wi-fi! What more can you…read moreask for?

I don't usually take the time to write reviews, but my experience with Ford's Landing Mini Storage…read moretruly stood out. From the start, Jeff and Marcella made everything simple, smooth, and completely stress-free. They were both professional, approachable, and genuinely cared about making sure I felt comfortable leaving my belongings there. The facility itself is very well maintained and secure. The alarm system, cameras, and overall surveillance gave me real peace of mind. I also really value the 24-hour access--it's incredibly convenient to be able to come and go on my own schedule. The private gated entry with a personal access code adds another level of security that I really appreciate. What impressed me most is how well everything is managed. It's clear they take pride in the property and in how they treat their customers. On top of that, the pricing is very reasonable, so I'm actually saving money as well. Overall, this has been a great experience, and I would confidently recommend Ford's Landing Mini Storage to anyone looking for a safe, clean, and professionally run storage facility.

Not exactly the securest place in the area. Security cameras dont work and onsite management doesnt…read moremonitor the comings and goings at night. Units are often broken into and management has no responsiblity, their response is to "call your insurance company and file a claim!" We provided proof of a break in, broken lock and stolen items. We asked for video footage and as expected, management was unable to provide it and said... "not our reaponsibility, call your insurance company!" Rent and store at your own caution.

I needed a storage today and the service is always so impeccable. Great customer service. Walked me…read morethrough all the contract and answered all my questions. Definitely the place I will always recommend for all storage needs. Thank you for keeping with your values and all my needs. The price was really within our budget so it was perfect.

The place is near new, nice and clean and seems to be secure…read more My only issue is price. I just moved out to save more than 1/3 on rent.

The receptionist there (won't be writing her name) is so rude and unprofessional that I'll be…read moremoving my storage unit elsewhere. We have a company account with multiple units in our future plans but will not support this company because of a single employee's attitude. Will be speaking with the manager who is never available for some reason. There also used to be a handy clip that would hold open the door from the outside to enter the units, that is no longer there. The door to enter also sticks and needs to be shaken (as an attendant showed me) in order to open. Taking my company's business elsewhere. Unacceptable service.

Really nice people. Everyone worked with me on both storage rooms to make sure I had what I needed…read moreincluding walking with me to the units and pointing out differences and advantages. Very clean, easy access, and good prices.

Service, cleanliness, value. Jasmin in particular has been incredible to work with! She goes above…read moreand beyond to assist with questions, changes and knowledge about policies, promotions and overall company info. She also does it with a great smile.

Jasmine is absolutely amazing ! Takes her time when showing different units ! Second time getting…read moreone from her !

Easy storage. Helpful staff. Elevators that only go to your floor with your code. SHADE! At least…read moreat the entrance I had to use.

Arrived from out of town and was AMAZED at the level of service. Every question was answered and…read moreevery need for my unit was met. Polite, efficient, and informative. These guys are obviously dedicated to customer service. Drew pointed out details pertaining to my unit and Doug went the extra mile in making me feel comfortable with this process. For the money, this is a good value. Overall, the transaction was smooth and effortless.

Responded quickly but didn't end up using because they couldn't provide the specific service I…read moreneeded.

I have been having the worst possible experience with this company possible. Several of my items…read morewere damaged during the move and I submitted paperwork to get reimbursed for the damage. They countered with an extremely low ball value that comes nowhere near the cost of repairing the items, much less replacing them. I asked how they came up with the reimbursement values, and was completely ignored. Was given a number to contact Jeff, but the few times they actually picked up the phone, Jeff was unavailable and never returned my calls. I was also given an email that is apparently never monitored, since I have not gotten a response from them that way either. This is the WORST customer service I have ever experienced from a company. This complete lack of communication from them shows the quality of service they actually provide during their moves.