Morningstar was amazing to work with! We had 24 hour access into the inside of the building where…read moreour unit was, it was nice and large. The truck was also very helpful in getting the larger items! The staff was extremely kind and great to work with. We had no issues and would rent with them again if needed.

DO NOT RENT FROM HERE. I started my storage unit here at Morning Star Alamo Ranch in June 2022…read more Everything was going great for the first few months. I found out that my unit had been robbed on 11/10. I immediately let the manager know and the response was, "I'm sorry but you are not a priority, if we here anything we will let the police know" Morning Star did not care at ALL. It was devastating to here that after losing over $5000 of collectibles, memories, and hand written letters from my grandfather. The people who stole from my unit ended up going to a local collectible shop and selling some of my items. The pictures attached are of the thief's who sold my stuff. I'm confident that these two broke into my unit and others at this location. This police have not reached back to me and the storage unit has completely stopped communicating. According to other people at the facility they have people living at the storage unit, selling drugs and god knows what else they are doing. STAY AWAY FROM THIS PLACE. Your stuff is not safe.

You can not go wrong with this facility! They are clean and the employees are great. I recommend…read morethis place for any storage need even climate control units!!!!!

TL;DR: Don't rent here. Rodents and nowhere to throw out the unsanitary things the rodents destroy…read morein your unit. Spend a little extra and go somewhere else. We chose this location out of convenience and affordability. Unfortunately, the price should have tipped us off that the facilities weren't good. When we went to get our things out, there were rodent droppings EVERYWHERE and IN EVERYTHING. Luckily, there were no live or dead animals that we came across or I would have just given up entirely. We lost some precious memory items and several items of value which were destroyed or could not have been easily sanitized. It was gross, I felt so nasty after we cleared it out and I was gagging. Now we are stuck having to clean and sanitize what we could salvage and with the cost of replacing the damaged items. To top it off, you aren't allowed to throw things away. The dumpster is locked. A lot of people put their trash around the dumpster because of this so I'm sure the mice have a field day with that, too. Obviously, I'm upset but I don't think I have any protections in this case. Don't use this place. It's not worth the headache, loss, and health hazards to save some money.

I highly recommend!!! The facility is always very clean. I…read morelove the Climate control. The managers, Julie and Samantha, are professional and always friendly and helpful! The prices are very reasonable. Compared to other storage facilities I have used, this is the BEST!

I was leasing in extra space and i was ok then i loose my space after auction…read more I was looking for a safe for my atual furniture and this place is the same quality as Extra space but the lady in the front she was super kinded Manager! She always recieve the clients with a cold water and she is always supervising the place. Im super happy woth store space self storage also with the great prices. I have a 5x10 storage. Dont doubt in coming to this place you are in good hands

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

Very pleasant experience here from the time I inquired to the time I paid my unit to move in. Lisa…read moreis very helpful and more than willing to answer any questions with no attitude... and trust me I have LOTS of questions lol....I'd highly recommend this storage facility it's nice, clean, quiet, and peaceful and convenient here and the units are great prices on top of that they offer good deals, if you want quality you'll definitely get it here!!!!:)))

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

overall, i wouldn't recommend this place and would definitely take my business elsewhere…read more calling over the phone is basically pointless. you get connected to random representatives who don't actually help with questions about your specific unit. it feels super disconnected and frustrating when you're trying to get clear answers. the policies are also really inconsistent and honestly unfair. my brother's monthly rate literally doubled with no notice, which is not only inconvenient but also feels really unprofessional. there doesn't seem to be any transparency or consistency in pricing. the only positive experience i had was with olivia. she was the one employee who actually took the time to help and answer questions clearly. everyone else, on the other hand, was quick to threaten sending my account to collections if i didn't pick up my belongings right after my paid month ended. this was especially frustrating because another representative had already told me my items would simply be auctioned off after that period, so i was getting completely conflicting information. overall, the communication is poor, the policies are unreasonable, and the customer service is not helpful. i wouldn't recommend this facility at all.

The location is convenient and the front office is easy to work with. No climate controlled units,…read morebut the cost is reasonable.