Gates automatically lock at 10 pm sharp apparently and if you so happen to be inside and that…read morehappens you will not be able to get your car until the next day. Great lawsuit waiting to happen called emergency line and received absolutely 0 help was directed to the fire department. Extremely unprofessional do not rent from Cubesmart.

I wish there was a no star option. Overpriced lying thieves. Raise rates without advising you,…read morealthough they claim they sent out a letter. I've had 3 rate hikes and have never received a letter. Call you before payment is due, call when payment is due, and definitely call when payment is overdue. Apply late fees early. Terrible customer service both local and the main customer service center. I plan to change facilities as soon as it's feasible! It's all about the money here, not the customer.

There aren't a lot of key factors when it comes to rating a mini storage place. You want it near…read morewhere you need it to be. You want it to cost what you need it to cost. You want some sense that your stuff is secure. And you want to be able to get to it when you need to. A-AAAKEY hits on all these counts. I have a unit in the smaller building, separate from their main compound, tucked in behind the Whataburger. It's passcode access, elevator down, motion sensor lighting, camera surveillance. I never feel concerned when I visit my unit. If I forget to call in to pay, the manager happily calls me to remind me. No guilt trips. No threats. Just a pleasant phone call. I've had stuff in probably 20 storage places over the years and A-AAAKEY is among the best.

Great customer service! I recieved my storage unit in under twenty minutes. I was very satisfied…read morewith the facility and the friendly staff. The price for my unit was affordable and I will definitely be recommending this place to others.

I've called them at least 5 times and they've yet to answer the phone. I left a message 3 of those…read moretimes. I have not received a callback. I decided today to physically go to their location so I fought the traffic on 1604 around 3 PM coming and, obviously, going. When I arrived, there was a sign on the door that said GONE TO THE BANK, BE BACK SOON. I'm not sure what their definition of "soon" is but after nearly 30 minutes of waiting, I left. This is no way to run a business. You ANSWER your phone. You RETURN messages. You DO NOT do back runs during business hours unless you have a second person to cover the office! I know this is basically a turn-key business but for Pete sake, you are a BUSINESS!!! Act like one!!!

Wow, hands down this facility blows all other out of the water. I needed a large storage for my…read morebusiness and small office to work. Not only did I find both but I got a great deal. I highly recommend San Antonio Self Storage!

We've been renters here for a year now and I can't say enough great things about this facility…read more The management goes out of its way to help their customers and they do so with a pleasant, welcoming attitude.The facility is secure, well-lit, clean, and plays wholesome, family-friendly music throughout. They provide a moving truck for renters to use and have a good supply of hand carts to help you with loading/unloading. They sell locks for individual units or you can bring your own. There's no shortage of supplies for what you need to move your stuff in, unlike other storage facilities in town. They're location is in a great spot just off of the 281/1604 junction. The management is always looking for ways to accommodate their renters. They even offer a military discount for active duty. I'm very pleased with the service and experience and I highly recommend them.

Jeff and rest of the team amazing, customer services at its best super helpful and professional…read moreteam. If any questions they are amazing

I've always used Public Storage and this one is great. The office people are so nice and helpful…read more They seem to really care about good service and their customers satisfaction. I'm a complainer by nature...but I can't come up with one complaint!

This is the worst storage ever!! They change they're pricing without any notice and keep raising…read morethe rent when you signed a contract for a certain price. This is very deceptive and unethica.

Great service! Andrew was very helpful and patient. The facility was very clean and easy to access.read more

I've had many Storage units through the years.and by far this is the best place ever. James is…read moreawsome,always friendly always goes out of his way to make sure that he coves all my needs. James goes above and beyond every time I talk to him.. The facility is extremely clean and tighty every time I visit. I never see any bugs or cobwebs. anywhere. I like the security codes for the gates and in to the building I just up grated to a Large your unit. I see you no reason to rent anywhere else it's been a perfect experience..

First, I want to say that I have been a customer at this location for 8 years, when it was still…read moreA-AAAKey Mini Storage. Second, Evelyn is an exceptional employee and I have everything nice to say about her and how she has treated us. The reason I am giving Storage Hub 1 star is because they are RAISING MY RENT (ALMOST DOUBLE) on the new storage unit that I began leasing only 2 months ago. I had a feeling that the new company would do this after they took over. I am not happy about this one bit. At least A-AAAKey Mini Storage waited a year to raise my rent. Shame on this new ownership!

This storage facility has been the safest, most convenient, and reasonable in the area. The…read moreproperty manager (Evelyn) provides the best customer service that most businesses lack. She is professional yet personable, making the overall experience A+. I highly recommend this place as long as Evelyn is in charge.