Beside the price of the units what helped us make a decision was the customer service. Jen was…read moregreat and answered all our questions with a smile. The facility is very clean. I feel my belonging will be safe and secure.

Very clean and high tech facility. The ladies at the counter are always helpful. Honestly the best…read moreprice for storage in San Antonio for the the quality and security. Also, they offer military discount which is always great! I give this place four stars due to the construction and a bit difficult to get too, but once construction finishes defiantly five stars.

The storage unit itself is OK, a little small, but OK. But the Customer Service is nonexistent…read more I've tried for the last 10 days to reach somebody by phone with a question about my bill. You leave a message and maybe a day later they might call you back, but I still haven't been able to speak to anybody.

Restrooms are always locked/unavailable to customers during business hours and especially afterread more

After our move back to Texas and a space downsize, we had quite a few things that we needed to keep…read morebut didn't have space for right now. CubeSmart is just a few blocks away and after visiting their website, they made it super easy to get setup. It was quick and painless! The attendant was very friendly and helpful and explained the process nicely. Access to the storage area and the elevator is exceptionally straightforward and once inside their facility it is exceptionally clean and well lit. We were really impressed with how nice the whole process was! The storage area is very clean and well maintained, with restrooms and water on each floor. Strongly recommend this CubeSmart location near the Rim at: 16227 Vance Jackson Road San Antonio, TX 78257

I was told this was safe location. They had codes to get threw door . They had no burglaries…read more They state there safe . I found that they were being deceptive. There are dozens burglaries . They turn cameras off. Theres drug being smuggled threw here . This location is dangerous. SAPD property crimes have no information from management there as to who the criminals are . Read rental agreement . They can go into your storage unit with put you present . They can turn cameras off .they let people in to storage facility and there not registered are being there . When my items were burglaries employee named Tracy said the cartel took my valuables . Maybe they own the storage facility . Dont put yourself in danger here becuase SAPD may not respond . They can kill you in basement and haul you away in garbage bag .

I don't usually take the time to write reviews, but my experience with Ford's Landing Mini Storage…read moretruly stood out. From the start, Jeff and Marcella made everything simple, smooth, and completely stress-free. They were both professional, approachable, and genuinely cared about making sure I felt comfortable leaving my belongings there. The facility itself is very well maintained and secure. The alarm system, cameras, and overall surveillance gave me real peace of mind. I also really value the 24-hour access--it's incredibly convenient to be able to come and go on my own schedule. The private gated entry with a personal access code adds another level of security that I really appreciate. What impressed me most is how well everything is managed. It's clear they take pride in the property and in how they treat their customers. On top of that, the pricing is very reasonable, so I'm actually saving money as well. Overall, this has been a great experience, and I would confidently recommend Ford's Landing Mini Storage to anyone looking for a safe, clean, and professionally run storage facility.

Not exactly the securest place in the area. Security cameras dont work and onsite management doesnt…read moremonitor the comings and goings at night. Units are often broken into and management has no responsiblity, their response is to "call your insurance company and file a claim!" We provided proof of a break in, broken lock and stolen items. We asked for video footage and as expected, management was unable to provide it and said... "not our reaponsibility, call your insurance company!" Rent and store at your own caution.

Morningstar was amazing to work with! We had 24 hour access into the inside of the building where…read moreour unit was, it was nice and large. The truck was also very helpful in getting the larger items! The staff was extremely kind and great to work with. We had no issues and would rent with them again if needed.

DO NOT RENT FROM HERE. I started my storage unit here at Morning Star Alamo Ranch in June 2022…read more Everything was going great for the first few months. I found out that my unit had been robbed on 11/10. I immediately let the manager know and the response was, "I'm sorry but you are not a priority, if we here anything we will let the police know" Morning Star did not care at ALL. It was devastating to here that after losing over $5000 of collectibles, memories, and hand written letters from my grandfather. The people who stole from my unit ended up going to a local collectible shop and selling some of my items. The pictures attached are of the thief's who sold my stuff. I'm confident that these two broke into my unit and others at this location. This police have not reached back to me and the storage unit has completely stopped communicating. According to other people at the facility they have people living at the storage unit, selling drugs and god knows what else they are doing. STAY AWAY FROM THIS PLACE. Your stuff is not safe.

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

This is the best storage please. I recommend. Except for a few times I stopped by that the didn't…read morehave the dolly's the offer available everything including there customer service was awesome.

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.