Terrible! Broke several things packed in boxes marked FRAGILE. I think one of the movers was drunk…read moreor sick. And terrible customer service.

Horrible experience with Chapa's Moving service. One of the guys they sent was hung over, still…read moredrunk or sick. He was very slow. He fell and dropped several of our boxes marked clearly as "fragile". They claimed they were able to take apart and put our sleep number bed together. They took it apart but were not able to put it back together. I called several times to get help for the money I paid to fix the bed and the broken items and they refused to call me back. Do not use them.

I appreciate the talktive but when i pay you 99$ an hour and live not even 10 mins down the road…read more Plus only having a couple things to put into the truck. Its the lack of the speed of putting things up and making lots of small talk, adding up time. Im not made of money and paying 400$ because your movers wanna spend 30+ mins talking in between furniture and somehow get lost and take longer to get to the destination. Its unacceptable. Your movers need to be more efficient in speed, also how they carry stuff cause i now have to pay damages to my apartment that had nothing in it, let alone in the way for them. Its two of them, team work, no other excuse. Lastly, i understand getting lost on the road and driving cautiously to the place is a 5/5 but taking 20 min to get there when its 10 mins away is odd.

Hired SA moving guys multiple times however, after this last move, I'll never go back…read more Our 65" ($1000+) TV was dropped by Juan and it no longer works. My wife and I have been having LOTS of trouble getting it replaced. We are on the 6th week right now and still don't have a replacement tv. Eddie Arroyo (the owner) last provided us an update on June 18th saying he would get us the documents we needed within 2 days. It's been over two weeks and I can't seem to get any updates from anyone. I have kept track of all the email threads for evidence as well as when we called and left voicemails. First couple weeks they said they were "extremely overwhelmed with new moves, the claim would be processes the ASAP" .. now I'm getting "Eddie has been out of town all week". I would highly recommend going elsewhere, it's worth paying a more expensive company to handle your move as I'm sure they would do a better job handling your insurance claim. I'll update this review if this claim ever gets closed but as of now stay away. They are extremely unprofessional. Edit: owner has stopped responding. Will be hiring a lawer

Signed up for a small storage unit. 5x5 Agent was friendly and efficient. He left nothing to…read morechance. He had me use my code to get in (the gate as well as my inside unit) and made sure the key (3)'s and lock worked that was free. I was required to get renters insurance. I chose to purchase it through my auto insurance. It was minimal. The hours that I'm able to access my unit is from 6:00a.m. to 9:00pm. I was also able to get a discount for the following month. Now I have my work cut out for me!

100% perfect! Nothing to fault. The manager, front desk…read morewas outstanding. I'm sorry for forgetting her name, but she made sll of the difference!

I've used this company three times, and every experience has been excellent. Ozzie G., Richard L.,…read moreand C.J. B. were professional, efficient, and took great care with all of my belongings throughout the move. Their attention to detail and teamwork made the entire process smooth and stress-free. I highly recommend this company to anyone looking for reliable, high-quality movers!

Not only did they steal my property, but they wouldn't admit they were wrong…read more I'm missing a Kamaka Pearl Inlaid Ukelele, many kitchen storage ware, bath sheets, my brand new Grill, and much more. I had to put up with Melvin, very firmly insinuating about a gratuity. It had me feeling threatened. I'm a Senior Citizen and short. I phoned to restore my belongings to find the runaround, and a very insistent CFO Jay stating, "My best Workman, Melvin would not do that", although I gave evidence of his lack of knowledge. BEWARE THIS COMPANY.

i helped a friend move yesterday. These guys were great. They worked had and had a great attitude.read more

Edited to add: I called again on November 14 and with no surprise, Damien "stepped out of the…read moreoffice. Also, would you like to give K.L the box and bag for me? Since you're unwilling to adjudicate this matter? STOLEN ITEM(S) -- DO NOT HIRE THIS COMPANY Save yourself the stress and frustration! DO NOT hire Two Men and a Truck for your move. You're far better off hiring family members or paying extra for a company that values integrity and accountability. During my move with Two Men and a Truck on November 1st( 7634 Reindeer Trail San Antonio, TX 78238), one of my personal items went missing while in their care..a pair of Gucci Platform Slides valued at $800. The item didn't just "go missing", it was taken. There is video footage of the incident, clearly showing the last person who handled the item and sketchy behavior. K.L( initials of the individual) was seen in the footage going into the truck, coming out of the truck and closing one of the doors, going back in the truck for 6 MINUTES, you can then see him rummaging through one of my shoe totes, after 6 minutes he comes out and opens the truck door back up. What was also weird was the totes were not wrapped up in any way in the footage, but when I was unpacking, one of the 2 totes were wrapped up in tape. It doesn't make sense for them to wrap items after they already moved to the new location, especially just one of them. For privacy reasons, I am withholding the footage AND full names of the individual(s) for now, but I will not hesitate to share it publicly if this continues to be ignored. Management, specifically Damien and Joe, provided me with the full names of the moving crew involved in my move. They even acknowledged that the video footage was sketchy and claimed that they suspended the individual. This information has been included in the official police report I filed. Despite this, Damien has made no real effort to resolve the situation. Every time I call, I'm told he has "stepped out of the office," and my attempts to reach him go unanswered. They apparently can't do anything about it since they don't have footage on their end on him taking them( which doesn't make sense for them to suspend the guy if they have nothing on him.. unless I'm being lied to). This is theft, plain and simple. I have taken all the proper steps. I've filed a police report, gathered evidence, and notified management. Yet I've received no accountability, resolution, or compensation. Each individual working ( 5 guys) were tipped $100 each on top of the hefty payment, I do not appreciate your employee going through my personal belongings and taking things as they please. I haven't been able to sleep at night because I live with the fear that they may have taken other things. Until this company takes responsibility and makes this right, I will continue to pursue this matter through every available channel. Consumers deserve to be warned.

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

We recently hired Round Table Moving to help with an in-town move. Tony and his team arrived…read morepromptly at the start time, calling me in advance that they were on their way. The guys were very helpful in explaining everything they were doing and made sure they knew what exactly we wanted them to take. I appreciated that they took the time to meticulously, but quickly, wrap everything (taking off sofa feet and table legs where necessary to ensure a safe move). They all worked incredibly hard to ensure we got everything moved to exactly where we wanted it in our new house in a timely manner. In addition, they were all very courteous and friendly and made sure to ask us if we had any questions or concerns at several points. It's hard to find dependable, trustworthy, and fairly-priced movers so it was fantastic to work with Round Table who met all of these criteria. Would definitely recommend to anyone preparing for a move!

From the owner: We specialize in accurate estimates and expert care. Estimates are uniquely tailored to each job…read moreand guaranteed not-to-exceed the price range for your move. Our movers are trained to perform every job with diligence and integrity, and we don't cut corners.

Would have given it a zero (0) rating; however, this app…read moredoesn't allow it. The worse customer service EVER. Waited 10 days for hitch & bike rack on day of appointment waited 30 minutes before they came to tell that it was not in. They (Dan & Terry) gave every excuse in the book. I should've read previous reviews.

This storage facility is ok, but my only complaint is it's advertised as a 10 x 15 size unit. So I…read moreexpected to have that size unit. Unfortunately, their units are not what they advertised. The units are actually smaller in my experience. I actually ended up measuring a few units after already being charged for the unit and signing the contract. Once I measured about 4 of them after already being charged and signing a contract for the unit it became apparent that the units are actually 9 x 14 size units not as they advertised for a 10 x 15. The only reason we got the unit was for the advertised size and well unfortunately it is falsely advertised. It's unfortunate that we had already signed the contract and paid for the unit because we really needed all the square footage that was advertised on their website for the unit. Any ways just thought that everyone should know about this discrepancy before committing to a contract so you can actually get the size you truly need. Make sure to have your measuring tapes ready to measure before hand unlike us.

https://www.facebook.com/share/17GqEDx35n/…read more We used this company as recommended by our home finder. While the movers were very polite and maintained a professional demeanor, they damaged our entertainment beyond repair. The movers were apologetic and assured us that they would take care of it since the company had insurance. Our entertainment center cost over 800 dollars and the piece that was broken was a vital piece as it holds our entertainment center together. Later, they stated that the insurance covered 43 dollars and the owner ever so graciously (insert sarcasm) offered to pull out of his own pocket 7 dollars to make it an even 50. We told him the amount to replace that piece and asked to replace it instead he did not agree to replace what they damaged. We have a storage that needs moving and asked for services to move a few boxes from storage. He offered it at a discount. The discount they initially gave us was 60 an hour. They do not stick by their word on their website to protect us and our property. Their insurance is worthless. We tipped their guys 50 dollars for their courtesy and kindness and their assurance to take care of the damages. I would not take their offer to move our tiny storage because I figured what if they damage something else. we are actually losing money by hiring this company. I do not recommend this company at all. I wouldn't even accept a free move from them any longer (if they even offered that) with how we were treated...as if our valued things are none of their concern. we weren't asking for something unreasonable just to pay the price of the broken piece for us to order or them purchase the part that they broke themselves. My resolution was 50 dollars.

What a great job Trey and his partner did. Both extremely friendly and took care of everything that…read moreI asked. Would definitely use them again.

The team arrived on time and went straight to loading the truck! Very professional and protected…read moreall of our items. Then drove 2 hours to the new location and once again went straight to unloading and unpacking without any delays. Very impressive and will be using for move part 2!

I hired Evolution Moving for a whole-house move on May 21…read more Before the move, I explained the contents of the house during the estimate process so they could estimate the scope. On moving day, I emailed additional instructions because I would be unavailable by phone. I provided my partner's contact information and specifically requested that all garage items be packed and moved. Daniel Rios confirmed that everything was received and that the movers would contact my partner before leaving the house. Around 11 a.m., my move-out cleaning crew informed me that a substantial amount of property was still in the house. My partner had not received the load-up call, and I had not received any updates from Evolution. After I contacted the company, I was told only a few open boxes had been left behind. When my partner arrived at the new apartment later that afternoon, the garage contents were missing and fewer items had been delivered than expected. The crew stated they had not been instructed to move anything else. When I contacted Evolution again, I was told there had been a misunderstanding. I was then offered a separate two-person crew to complete the move, but only as a new move with additional charges. When I arrived at the apartment that evening, I discovered that the dining room, kitchen boxes, and entire garage had never been moved. My friends and I ended up completing the move ourselves. It took three days and six truckloads. Afterward, I found that beds had been placed in the wrong rooms and not assembled, furniture had been left partially disassembled, room-labeled boxes had been piled in the kitchen, furniture had been scratched, and the hardware for my son's bed was missing. Justin Rodriguez later located the missing screws in the back of the truck, though some were badly bent. I emailed Daniel seeking a response and he replied with a completely ai-generated email blaming me for the misunderstanding. To Justin's credit, he came to my apartment on his day off to help move furniture into the correct rooms and assemble it. Throughout this entire process, he was the only person who consistently communicated with me and attempted to help resolve the situation. What ultimately disappointed me most was the lack of accountability. I repeatedly had to initiate communication myself, and after the move I called the owner every day for a week and left a voicemail seeking a resolution. My calls were never returned. Based on my experience, I cannot recommend Evolution Moving.