The location is perfect. Never had to wait at this location and the personnel is super friendly.read more

This is a small neighborhood location, has friendly staff, and it's perfect for my Amazon drop-offs!read more

23 Jul 2026 We…read morecontracted them for a 'transfer'. They are a family-owned company. We were moving from one apartment in our complex to another. Sylvia came to our apartment a few weeks ago to see the lay of the land. She recommended going by an hourly rate rather than a flat price, because the flat price could change depending on what's encountered. She also emphasized to label boxes well like: master bedroom, kitchen, etc. so we went with hourly rate $165 per hour for three movers. There was an up-charge of $75 because they were also moving a gun safe. They arrived at 8:45am and took a quick tour of our apartment. They explained how they go about it. The movers are Luis, Josue and Juan. What a team. Luis is the leader. Amazingly, they were done in 2.75 hours. This is the furniture for a two bedroom, two bath, den, kitchen, living room , dining area and the balcony we're talking about. Plus all the accompanying boxes for each area. We had boxed up everything we could and labeled as Sylvia had requested. And gave them clear paths as best we could to the major pieces. We had a lot of boxes! We wholeheartedly recommend this company for your moving needs.

This group did a stellar job. Seriously. I was forced to move (previous owner=foreclosure) and…read morethese guys were amazing! They knew what they were doing, gave solid quote (not $X, then pay by the hour), fair price for all the work- disassembly/reassembly- which was amazing for me!!!, handled with care and completely respectable. *I have done a number of military moves and this was the opposite. They left the beds/bedding + my office until day of move so we wouldn't be inconvenienced! I would use them again in a heartbeat. Highly recommend!!

I placed an order online (and entered my credit card online), and then the company demanded that,…read morein addition to this, I send them a credit card authorization (with card number and CVV) via email. Email is not a secure communication method, and demanding card number via email is a violation of PCI DSS. Storing a CVV after transaction is another violation of PCI DSS.

Was asked to fill out another form after payment had been made with all my credit card information…read more I asked if I can fill out the information without my credit card information on it and sign on the bottom line. They stated "Unfortunately, due to company policy, with the rise of fraudulent credit card activity we cannot process your order without a completed credit card authorization form. This form protects not only our company but also the credit card holder from any fraudulent activity." But they could not give me a answer on what would be done with the form after I sent it as it is another way to get my information. Choose some place else

Terrible! Broke several things packed in boxes marked FRAGILE. I think one of the movers was drunk…read moreor sick. And terrible customer service.

Horrible experience with Chapa's Moving service. One of the guys they sent was hung over, still…read moredrunk or sick. He was very slow. He fell and dropped several of our boxes marked clearly as "fragile". They claimed they were able to take apart and put our sleep number bed together. They took it apart but were not able to put it back together. I called several times to get help for the money I paid to fix the bed and the broken items and they refused to call me back. Do not use them.

I called them up after having a terrible experience with all my sons and it was night and day. Not…read moreonly did they do a great job moving my things, but the crew obviously cared, had great attitudes and went above and beyond with placing items in locations and helping me put things together.

I hired them to pack my mom's stuff and move her across town (in San Antonio) and I have no…read morecomplaints. They showed up exactly on time, they had all of the moving supplies on hand, and there was nothing damaged or broken. I'd hire them again in a heartbeat! The only thing to be aware of (and this might be the case with all moving companies) is they will not move cleaning chemicals or alchohol. However, the movers were kind enough to package this stuff up for us to move ourselves. The guys were very professional and courteous. ZERO complaints.

Brandon and CJ did such a great job on my move! They were quick, professional, and took great care…read morein their work! Definitely recommend their service and will be using them again for any future moves

The crew was quick and efficient and was able to get the move done. They also went beyond to…read morecomplete the project. I would recommend them. The guys were great.

I can't say enough good things about Veterans Best Movers! From the moment they pulled up, the…read moreentire crew was professional, friendly, and respectful. Each person took the time to introduce themselves, learn our names, and shake our hands, and that first impression really set the tone for the whole move. They took incredible care of our home and our belongings. They covered the doors, protected the floors, and carefully wrapped and covered all of our furniture before moving anything. It was obvious that they weren't just trying to get the job done, they genuinely cared about doing it the right way. They even finished ahead of their estimated time, which was an awesome bonus! As a veteran, I especially appreciated how well they took care of my family and us throughout the entire process. They even offer a veterans discount, which was a really meaningful touch.

Would definitely recommend Veteran's Best Movers! This was a local move and Manual and his team…read morearrived on time, worked the whole time minus their lunch break, and completed the entire job which included some packing. They treated my furniture like it was their own, wrapped well and moved carefully. Once we arrived at new house they ensured I was happy with the furniture location before moving on to next items. My crystal was wrapped and handled with care. Not one broken household item! Professional, honest, courteous and efficient. Great job!

I usually stop by this location about twice a month to mail off some forms for work. I would say…read morethat 3 times out of 5, there is usually someone in the front ready to assist customers. The other 2 out of 5 times, I have to wait a while to get someone's attention because nobody is in the front. It is very annoying to have to stand and wait to be noticed, especially since there is only a narrow window on the door leading to the back which makes it impossible to be seen from the back unless both you and the employee are both standing at the right angle at the right time and they happen to glance in the direction of the narrow window. They need to have a better system because there have been several times that I almost walked out because I didn't have the time to wait around on someone to finally notice me, especially when I'm on my lunch break!

I want to rate less than one star. FedEx sucks. They often mark packages as delivered before…read morethey've even sent them out of the local facility. I currently have an order that was shipped internationally for a birthday present for my child. I can see very clearly that it is at a FedEx ship center and that there was some problem with the address but they won't even let me talk to anyone at the local office about it because I don't have a FedEx tracking number (I have the number the shipper provided, which is SpeedPAK international shipping). SpeedPAK can see its status with FedEx and show it to me, but I can't talk to FedEx about it. There isn't even a publicly available number to the local shipping facility, all customer service calls go to central number. FedEx used to be great, now they are horrible.