Best storage facility I've experienced in 5 states. Clean , secure and easy access. I would…read morerecommend this place to anyone....except you can't have my space!!!

Alan is amazing! Clean storage, organized a great place to store with friendly service!!read more

They lure you in with low prices. Less then the year they raise the price THREE times more than…read moredouble the price later. I will never store there again! Are recommend.

I used to love having a unit here. It's safe, clean, and quiet…read more Recently I discovered the climate controlled units are not very climate controlled bc they are having trouble with their AC. No one has said anything to the clients here about that so I thought I was being helpful by letting them know what was going on. This is how I found out they've known this is an issue. Since there's not much they can do about it, they decided to keep it quiet until it's fixed. Which is shady but whatever. Ever since I spoke up for myself, it's been a bunch of run around and odd treatment and comments from management. Basically if I want better service I can pay more or I can move & there's no accountability for omitting or withholding that I've been paying for a service they can barely fulfill. If you care about climate controlled beware. Ask about their plans for replacing their ac's too. They'll tell you there will be a point in time where no climate control is present bc they're replacing everything. BUT you won't know any of this unless you ask. Newsletters and honesty don't exist here apparently. ENJOY!

Horrible. It might look clean on the outside, but I wouldn't recommend it. Using the facility is so…read moreinconvenient. They won't refund you for the use of the lock unless it's within 30 days. Security is one thing, but the excessive requirement of access codes makes it hard to get in. You're forced to use their locks for an additional fee. The worst part of the bugs, rats and scorpions. We went in Sat and found lots of rat droppings, a dead rat in our unit, and three scorpions! When we came back on Tuesday, the dead mouse was still in the hall. What good does it do to pay so much for indoor, climate controlled facilities?!

We rented a 5x10 which is the perfect size for what we need. It was very easy to reserve and pay…read morefor this online. App works for doors or you can use code. There were flatbed dollies available to borrow while you bring things in. My lock and paperwork were inside the unit. This was a seamless process. The place is clean and temperature controlled. I'm glad I choose this storage facility. Insurance is mandatory on top of the rent. You can choose the one they recommend or get your own. I don't like not having a choice on whether I need insurance or not. Other than that the place meets are needs.

I always thought this type of storage will be pricey because it's climate control …read more I guess I was wrong. I was able to find a quote, and rent one just by using my phone. They even sent you your storage number by email. We had to stop at the office and they explained everything to us. It was soo easy. When we walked inside, we had a little baggie with instructions, and our lock. So, we canceled the pricey one and saved some $$ by getting a climate control one. Eventhough I am not storing documents in here... the other one was full of insects, spiders, and other yucky little creatures. This one will be cleaner than the other one...Sweet!!!

This place robs you! Terrible insurance that is provided when the sprinkler system went off and…read moreruined my mattress among other items. The price increase throughout the years is insane! When you call to ask about it, the manager gives bad attitude and tells you that you have to pay it or you get locked out. For a small space and for the price, it's not worth it. Climate control is not the greatest, it's very warm and stuffy in there.

Excellent service with the staff. The manager is so kind and helpful. She goes out of her way to…read moretake care of you. Very clean and reasonable in my opinion. I highly recommend this location.

The Storage-Mart at 8114 City Base Landing, San Antonio, TX is absolutely the worst. I'm not sure…read moreif it's poor management or their accounting department. The contract allows them to charge for insurance unless you provide proof of insurance. But when I provided proof of insurance, I was charged for insurance so now I have to contact them to reverse the charges. This is not the first time. How many customers are charged for insurance because they fail to notice the extra charge? StoragMart is deceptive in their management practices.

I went to get my items out and left a VACUUM. Called to go and get it as soon as they open before…read morethey even searched the unit to notice if I was gone. Try to be honest and do the right thing. Manager wanted to charge me for the full month and then told me that the calls are recorded almost as a threat if I didn't pay it, and didn't notify me that the call was being recorded prior to our conversation, but after I was upset about paying $100 for one day. I would never recommend rat infested storage unit. Super unprofessional and you can just go to the other Public Storage is down the street

Absolutely do not rent here. I live next door and in the 3 years ive lived next door ive seen many…read moreburglaries, homeless people living in the units, and other crimes. Ive personally had to call the police several times due to burglaries and trespassers. I used to rent a space there twice but both times they raise the rent buy 50% after the first 3 to 6 months and then 100% rise in rent within the first year. They refuse to work with you about the rates and constantly harass you if rent is late. They charge extra for everything, including breaking your own lock and charging you to put their lock. Then after you pay, they keep you locked out your own unit and fail to grant gate access. THEY DO NOT HAVE SECURITY CAMERAS IN THE FACILITY. police are constantly called by people like me and other neighbors.a few months ago they shot someone in one of the units. People would break into my apartment complex to gain access of the storage unit. Their solution? They put metal sheets covering only half the fence. Also they have serious pest issue with wildlife living in the premises. Many raccoons, skunks, and possums with create a high risk for rabies to the nieghbors domestic pets. The very worst place to store your possessions. They are crooks that allows crooks into their facility negligent at best.

Ever since Clayton left it hasn't been the same my rent went…read moreup by a lot. I really don't know why I've been there for going on 5yrs. I'm looking for another storage place because then I was over charge. LET ANY GOOD STORAGE PLACES AT REASONABLE PRICE!!!!!!!!!!

The Babcock location is the absolute best I have ever had! Today is 22 days late & I finally can…read moremake my payment but never received bad service the last couple of weeks! John is the best! Customer service & caring is why he makes morning star the only storage I will recommend!

Mark was very helpful, communications great! Storage unit reasonably priced. Thermostatic…read morecontrolled units. Variety of sizes and choice of inside access or outdoor garage door like access.

The facility is well cared for and maintained. Mark the GM is kind, professional and efficient! I…read morecan frankly say that in the three years I needed their services there was not a single time I spoke with Mark that you could not sense his smiling on the other end of the call. The groundskeeper always friendly and waving at everyone! From start to finish, just easy, they are my go to storage facility from now on.