Just opened a storage at the Live Oak, Texas location. We had a wonderful experience with Morgana…read more She was polite, professional, and knowledgeable. We highly recommend this location.

Horrible location. Tough to get to especially with all of the road construction. All they do is…read moreraise your rates the longer you rent and give new customers better deals. The past 3 times I have gone I have had to spend 20 minutes searching 3 floors just to find a cart. Paying 400$ a month and not having access to a cart and they still want more money for 24/7 access. facility has got worse and worse every year. climate control is not good and always warm. Over all if I could give this place less than a star I would. don't rent here you will be disappointed. you're better off renting from Extra Space Storage by rolling oaks mall. way better. This place sucks. moving out this week and would never ever be a customer at public storage again. extremely poor customer service

Spacious area to drive in and out and very accessible. Tim provided great service and information.read more

I rented a 10x12 unit A couple of years ago at a promotional price of $89 per month . After the…read morepromotional period it went up to $119 per month. Since that time I have had three rate increases and it now sits at $199 per month , more than double the original price . However if you go on their website they are advertising 10x20 for $172 per month . These people are Crooks and fairly well low class .

I am very happy with my experience working with this facility! Chris did an amazing job, and was…read morevery helpful. Excellent communication! Would absolutely do business with him and this location again!

Just received notice in the mail that my unit would increase in price from $214/mo to $253/mo …read more.. which represents an increase over 18%!! We're retired people and have NOTHING going up 18% so this increase is straight out price gouging. And, we have less than 30 days to either decide to suffer the corporate consequence or find something else, which will require an immediate move. The pricing practice and notice constitute unprofessional, unacceptable and inappropriate manners of doing business. ALL RENTERS BEWARE!! These times are difficult enough without the unsuspecting consumer being gored to death in an unconscionable fashion ... our trust has been severely violated!

Nice climate controlled facility. Easy access, clean and the front desk resource is an excellent…read moregentleman, quick to respond and quick to help. Unfortunately if you keep your items in storage more than a few months you find the problem... In that prices increase every 60-90 days with the only notification via postcard note in the mail. I had a 10x15 and a 10x25 that cost $340 (total) for the first two months that was up to $680 by month 9. Really want to like the facility and location, but such manipulation of cost knowing that you have limited options to move contents ...only reason I'm even leaving a review. If you need to rent for a couple months, all good. If you are renting for a longer term head somewhere else, because you can't predict 'market' adjustments ...which never seem to go down just up.

I would only recommend this be a short, very short term plan. They increase rates periodically and…read moreblame the market rates. More like corporate wants all the money. Beware of the New Braunfels location, they seem to have a rodent problem. Stinks like it, have droppings in unit. Never know what other people have in their units tho like food. They have traps set out tho. Seems like they keep it clean.

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

Excellent professional service by Dwayne from start to finish. The unit was clean and easy to…read moreaccess. I highly recommend this company.

If I could give them more than 5 stars I would. Glen was extremely helpful from my first phone…read morecall. Even if I called and didn't leave a message, he would call right back to see how he could help. I HIGHLY recommend them and would use them again in a heartbeat.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

Great customer service in office. Friendly supervisors. And feels like a safe place to store my…read moretrailers. Has lights and surveillance and is 24/7