So it will be going on one year November 1st and they have already increased the rent twice within…read morea one year span. Watch out because they just keep increasing and increasing the rent. Mine went from $132 to now $165. May wanna find a place that locks in the amount for at least one year. Just my suggestion.

I've been renting from you now about 2-years , the only problem I have is that you folks raise the…read morerental fee every year, To whom it may concern, Give to your reliable customers give them a couple of months free, Doing just that would be a huge incentive for new customers. Your facility is very clean. the lighting is great. your security is top notch, But the help that receive from Eddie has been outstanding, Eddie has been courteous, willing to help what ever I needed, Eddie is a prime example of a responsible employee that most companys are looking for and will give them initiatives to stay. my hat is off to Eddie. Russell Petrello

Great service, reasonable prices and very accommodating. The unit is plenty of room and the staff…read morewere responsive and helpful.

B & B RV & Boat Storage is hands down the best storage facility we've ever used. The owner,…read moreShirley, and her son Joseph are truly some of the hardest working and kindest people you will meet. They take real pride in their business and it shows in how well the property is maintained and how they treat their customers. From day one, they've been friendly, professional, and always willing to help. You can tell they genuinely care about keeping your RV or boat safe and secure, and they go above and beyond to make everything easy and stress-free. It's rare to find a family-run business with this level of integrity, work ethic, and customer service. If you're looking for reliable storage and great people to work with, I highly recommend B & B RV & Boat Storage! If I could give 10 stars I would!!!

Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Signed up for a small storage unit. 5x5 Agent was friendly and efficient. He left nothing to…read morechance. He had me use my code to get in (the gate as well as my inside unit) and made sure the key (3)'s and lock worked that was free. I was required to get renters insurance. I chose to purchase it through my auto insurance. It was minimal. The hours that I'm able to access my unit is from 6:00a.m. to 9:00pm. I was also able to get a discount for the following month. Now I have my work cut out for me!

100% perfect! Nothing to fault. The manager, front desk…read morewas outstanding. I'm sorry for forgetting her name, but she made sll of the difference!

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.

Beside the price of the units what helped us make a decision was the customer service. Jen was…read moregreat and answered all our questions with a smile. The facility is very clean. I feel my belonging will be safe and secure.

Very clean and high tech facility. The ladies at the counter are always helpful. Honestly the best…read moreprice for storage in San Antonio for the the quality and security. Also, they offer military discount which is always great! I give this place four stars due to the construction and a bit difficult to get too, but once construction finishes defiantly five stars.

We have had business with this company for the last 20 plus years and have never had any complaints…read moretowards them. Several different managers have been here over time; the current managers (Brian and Sky Womak) are great people and go out of their way to help their customers. Many improvements to the security of the property have been made (security cameras, new gate system, updated resurfacing of the drive areas, new storage units - larger in dimension, seemingly little things, yet still important to the structure as a whole. I would definitely recommend this company and especially this location given the current management and their valued customer appreciation. Many thanks to both of you, Brian and Sky, keep up the great work!

This place is run by a couple named Sky and Brian. They are such neat and personable people. They…read moreare so helpful and kind. I feel so very blessed to have found this place. Above and beyond A++++

Words can't even begin to describe the incredible level of service provided by the staff at New…read moreBraunfels Storage. I could write a novel about Kandi and how sweet and pleasant she was to work with. I recently filmed a video to propose to my girlfriend and needed a storage space to get a particular look for my shots. Kandi received my request online and reached out almost immediately. She was unbelievably helpful from beginning to end and I seriously can not sing her praises enough. On top of providing great customer service, her interest in what I was working on was what really stood out. I honestly think she was just as excited about the video proposal as I was! I feel like I gained a true friend in Kandi, as well as the rest of the incredible staff there at New Braunfels Storage. Thank you so so much!! I would not have been able to pull off the amazing video without your help!!! By the way, she said YES :)

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"