This location is always quick and helpful. Angel is so nice and makes my experience great and easy…read moreevery time!

I frequent this store regularly and find their services A+. While parking can be a challenge the…read moreteam at the store is very helpful and professional.

Sergio and team were absolutely amazing today. They moved me from 1 apt to a townhome in 2 hours…read more The price was amazing and the guys are friendly and professional. Highly recommend

Filed a complaint with Texas DMV…read more I hired Swift Movers LLC for a move in San Antonio on February 20, 2026. During the move, their crew wrapped and transported my 55-inch Samsung television, which was fully functional prior to the move. After unwrapping and powering it on at my new residence, I discovered severe panel damage, including cracking and vertical line distortion, ruining the TV. We observed the crew drop a plastic box containing personal belongings and drop our mattress, demonstrating careless handling practices. I booked the Basic Move option and was informed verbally that damage claims are considered on a case-by-case basis. Despite this, my claim for replacement value was formally denied, citing lack of a specialty TV box and basic coverage. Attached are photos of the damaged television. Sharing my negative experience so others know what to expect.

Both Mason & Manny did a fabulous job!!…read more They went above & beyond to pack the truck. And most importantly they are very patient. Thank you Mason & Manny Blessings, Vivian & Shunston

The team of guys (Don, Tre, and Manny) were AWESOME! Did not have any worries about anything…read moregetting broken and they were fast and professional. Will definitely use them again if I have to move again! Thank you!

Getting to this review a little late, but I wanted to put my two cents in about this company, and…read morefor the most part, it is all pretty positive. My wife and have learned the hard way just how hard it is to find a good moving company for moving from state to state. It is really really hard, and a scary experience when you feel like a novice, or you are only experienced at local moving. There are way too many companies out there all to happy to scam you so you have to use your best judgement, and do not give in till you are satisfied you feel comfortable with your mover. First off, we did a corporate move that her company paid for, and we chose a company called Virgin Van lines. Total disaster. Took us months to get our stuff, and sadly for other families, they are still tied up in court awaiting budget, who sued virgin, to find a way to get them their stuff. I had to move my stuff that was left after her, since she had to leave first, and I had a few months left on my lease. This time I was determined to do my homework and not get scammed. This time I had every company I was interested in come and visit, and if they refused, I crossed them off the list. I had about seven different companies come and visit, all of them with their own scheme, no matter how reputable they seemed. Even ones from moving scam.com who came highly recommended were shady. All star movers wanted to charge my 7,000 dollars to move from NYC to Austin Tx!!!! Cut to Graebel, and a very no nonsense woman named Ann who phoned me at 7 pm at night because I had asked for a rep to call me. At first, I was deeply put off, as she suggested I might not be able to afford Graebel, and that if I was looking to cut corners, they were not the company I wanted. She also told me it might be a waste of her time if she came out to see me the next day. I know it sounds bad, but, something told me she was testing me. She wanted to see if I was going to balk at her price, which actually turned out to be the right middle number I was looking for based on prices that were low balls, and too expensive. I insisted she come, because I had a feeling she was the one I was looking for. Crazy I know. After insisting for an hour, I got her to come down, and thank god she did. She was actually a really nice lady, smart, knowledgeable and frank. She told me how the business works, with no BS. I liked her already. And I knew that whatever she said, the company trusted her with 20 plus years on the job, so what she says and promises sticks. My middle ground was about 2350, not cheap, but also not horrible considering NY to texas is about 6,000 miles plus. She mad sure it was binding, but a real binding, not a promise to bind. The difference, whatever she quoted was her responsibility, so if her estimated weight went over, and my items actually weighed more when it got to my home in tx, I was not responsible for any extra charges. However, if it came in below, I would get the refund. The trick to this of course, is that the company will at a minimum, want what is qouted, so even if it might come out to less, they will probably weight it in a way that ensures they get the quoted price. They tell you of course you can be there for the final weighing, but once you are getting your stuff, and just happy it arrived and you are on budget, you tend to forget and just want to get on with it. The one thing they do do differently, which she admitted saves the company money, is on labor. They use 2 man, or in my case, for pick up, two women crews. For the drop off it was two men. This of course can be a disadvantage because it puts more work on one individual without a third man to help. The upside to it for me the tip is a little easier to figure out. There was some hiccups. Once or twice I had to go back and forth with Graebel management about mis quoting the price, but it was fixed fast. Also, the guys who dropped of were nice, but a bit grumpy. It was specifically stated my bed would be put back together once they arrived, but they were not happy about doing so, and were told they were given no such directive. I insisted, and they let it go, and did it, but not happily. It gone done, that was all I cared about. The check was given over, and that was that, all was done. No surprise surcharges, no last minute demands, and they overall did a good job. The moral here, do you homework. Nothing will be perfect, no moving company is, but it is as close to perfect as it could get considering the circumstances and nothing like the disaster our first move was. They kept me updated, and returned all my phone calls. They really did not do follow up to make sure I was happy, but I let it go, as the job got done on time and on budget, and just in under two weeks. So I can recommend them. Be clear on what you want and do not take no for an answer. Moving is stressful, and if you do not educate yourself it will go wrong. Jr from Round Rock Tx

The worst moving experience I've had. The summary: company paid-for relocation package across…read morecountry. Graebel packed and loaded our stuff in Austin, then drove it to Seattle where most of our stuff went into storage and some stuff was delivered to us at our temporary housing. A month later, the rest of our stuff was delivered to our new home. A long complicated move with lots of hiccups, damaged furniture and one (maybe more?) item still missing. The never-ending story: In the beginning, everybody was nice and professional. The box packers (two women) did a fantastic job. Not one thing they packed was broken during the move. They should get five stars and a raise. In fact, they should be in charge of everything. Moving day arrives and from the driver to the movers, we started getting constant reassurances about our stuff. We were living in an apartment downtown with limited parking and loading. So they took our stuff in a smaller truck back to the Graebel facility to crate and load into a big truck. Given that we didn't have a lot of stuff, we'd be sharing a truck with other customer's crates. You can probably see where this is going. BTW, there is one special piece of furniture I showed the movers and the driver. Oh, hey guys, this one thing I really love, it's antique, has sentimental value, irreplaceable, etc... I was told it would be handled with kid gloves and crated on its own. Yeah, not. More on this later. The stressful move from hell begins as we drive across country with four pets and whatever stuff we could fit in our vehicle. Luckily, we didn't break down in the desert or lose any pets, but will never do that drive again. We arrive at the temp housing and wait for our delivery. Of stuff we might actually need. Days follow of evasiveness and no shows. We figured they had lost our stuff. The driver would call and say he was going to be there, then not show up and reschedule for the next day, then not show. Repeat over and over. One day, I was in the apartment's parking lot and, lo, there was the driver of the truck! OMG, my stuff! Well, no. Bizarrely, he was delivering somebody else's stuff and would be back later. Uh, what? Finally, they deliver our stuff late one night. It was nice to have a hair dryer and warm clothes. Weeks later, we move into our permanent digs and are surprised when Graebel actually shows up on time to deliver the rest of our stuff. The guys are nice, but immediately start complaining about the packing/loading job of the Austin folks. The driver doesn't seem to think we have to actually check off stuff as it's unloaded because it's all coming out of crates. I don't tell him he's insane, but, really? So, I start checking the labels. Luckily for some other customers because it turns out we got some of your stuff including a big flat screen TV. Whether or not you actually ever got your stuff after I pointed this out, who knows? I'm still waiting on an item Graebel has. They know they have it because they emailed us to ask if we were missing it. Anyway, delivery day was 7-2-12 and today is 10-10-12. It's kind of funny, but not really. What are you doing with my fancy garbage can, Graebel? Do you remember when they said they would handle that one piece of furniture with special loving care? What they meant was it will be shoved into a huge crate with heavy stuff that will fall over and smash it into pieces. Then, a mover on the other end will carry it like a sack of flour and break it some more and then deny it when you see them doing this. It's still sitting in my dining room in complicated broken pieces. Parts are missing and the repair shops Graebel's insurer recommends can't repair a scratched table let alone a two-hundred year old Chinese antique. ALL of our other furniture has scrapes, dings, scratches and damage. Except for the couch because they wrapped it like a baby. A soft, large, sturdy object. I have no words. Never again, even as part of a relocation package.

booked this moving company after getting a quote and having everything confirmed weeks in advance…read more They said they'd reconfirm the date and time closer to the move. On moving day, I tried calling them repeatedly for over 45 minutes. Every call went straight to voicemail. When someone (claiming to be the owner) finally picked up, he sounded completely confused and asked where the movers were, as if I had any idea. He said he'd call me right back to sort it out. That was the last contact I ever had from them. No callback, no explanation, no movers, just total silence. This level of unprofessionalism is unacceptable. You can't run a service business, confirm a job, then fail to show up or even communicate on the day it's supposed to happen. It's not complicated. It's literally the bare minimum of showing up for a labor job, and they couldn't manage that. Thankfully, Veterans Movers saved the situation at the last minute. I reached out in a bind, explained what happened, and they responded quickly and professionally. They arrived on time, handled the move efficiently, took good care of my belongings, and charged fairly without any surprises. They turned a potential disaster into a smooth, stress-free experience. If you need movers you can actually count on, go with Veterans Movers. They deliver what they promise. To the company that left me hanging: This kind of behavior damages trust and ruins people's days. Do better, or don't take bookings at all. 0/5 stars if I could give it. Steer clear.

After one company botched the job, I hired Camouflage to come finish it properly. It involved…read moreassembling and moving parts of a large waterbed. The guys arrived on time, and followed our instructions, even though that was VERY challenging, considering that neither spoke any English. They were really nice and polite, though. Bottom line, I would hire them again.

A list of reasons!!!! Late, Packed heavy items at the back of truck. Items in the front were…read moredisplaced Uhaul door wouldn't close due to improper loading & they wouldn't come back to help. We missed the deadline to turn uhaul in & had to the next day. Some antiques were damaged along with several other items. We sent pics & info but they never responded

I needed a pool table moved from the seller's house to mine, a distance of about 30 miles. I have…read morecome to rely on the Yelp Feature that will get quotes from multiple businesses that can offer the same service. Millennial Movers got back to me super quick in the text chat feature and quoted a fair price and quick availability. Turns out the pool table was way heavier than they expected and had to call in another 3 guys (6 total) to manhandle the green felted, slate monolith into the truck. Fast forward to when they arrived and lo and behold a low hanging branch prevented them from bringing the truck into my driveway. A solution was needed, and a quick thinking member of the crew asked if they could use my pickup to ferry the table from the street to the garage. Of course I obliged and the delivery was completed. There was no mention of ANY additional cost to be added to the original quote even though the logistics of the move required additional hands and unconventional techniques. I appreciate that kind of service and adherence to the agreed upon price as I have also had service providers demand payment above and beyond what was quoted if the job turned out a little tougher than they expected. This was a 5Star experience and can wholeheartedly recommend Millennial Movers for anyone looking for a company to provide this service.

So beyond me why 1 print of 1 piece of paper is $2.50 ? That beyond ridiculous coming out to…read morealmost $3.00 never again. In Alamo heights and most stores it's $1.00 . I know these are all separately own but gosh this is steep. And my receipt also says email not print ?

I recommend this store because you can return, Amazon, Tik tok shop order,send packages domestic…read moreand international. There is some service you can Do it yourself like return your packages. That Sunday afternoon the agent was in the back and waited like a good 5 minutes before I got served.

Chris and crew (Justin and RJ) were a life saver last night. After an injury and multiple hospital…read morevisits, I was unable to help my girlfriend unload the moving truck. Certain "friends and family" abandoned me and my real friends and family were not available financially to come help me from various cities. I was desperately in need of help and Chris came to my rescue. He understood what I was going through and was willing to help in any way he could. He came all the way from San Marcos and had other jobs in Austin, but made time for me late at night on a same day call. He made sure I didn't over exert myself and was very generous in his rate. I can't express my gratitude enough. I will definitely be calling for his help again.

We were looking for a mover who is local. They were very responsive and very pleasant to deal…read morewith. No hidden charges. The were super careful with all our belongings and treated it like it was theirs. I had other estimates but selected these guys because of how quick and responsive they were. Highly recommended. If and when I move again I will use them. Chris is a super nIce guy.

I would give this company 10 stars if I could…read more I got on the yelp and did the request a quote from moving companies. Of all of them Graceland was the first to respond. I think the guys name is Curtis that does the responding. He would get right back to me every time I had a question like right away. Other companies finally responded but took them quite a while to get back to me. And time was of the essence. I needed a mover quickly. And needed to schedule it right away. They were so great about getting me all set up on the day I needed. And they were here right on time. They also gave me a 30 minute heads up. When they arrived, they introduced themselves. It was Donald and Eddie. Both guys were the nicest guys and so helpful. Now I am a little OCD when it comes to my stuff. And we had just bought a brand new fridge, washer/dryer and brand new leather recliner couches so I am pretty on movers to make sure they handle with care. And boy did they ever handle with care! These guys were the best packers and so considerate of my belongings I just let them do their thing without me micro managing! I totally trusted them moving my things and even going into our home they handled everything with such great care like it was their own stuff. I know that this company only has like 5 reviews, but check out the reviews that yelp doesn't always put up there. I usually tend to go with places that have at least 50-100 reviews and companies that have been in business for a while, but I took a chance on them and let me tell you, they sure delivered on all they said they do. The guys are definitely not new to moving. Both Donald and Eddie have many years of experience moving people between them. Not a thing was scratched or dented. That is a huge accomplishment. Donald and Eddie also had to move a fridge and a big washer and dryer that was already in the home to the garage and they did that for me. And I know that washer and dryer were beasts too! Great job guys! They quoted me about 4 hours and about 15 min and they were 4 hours and 15 min. Talk about doing the job on time! Donald and Eddie you need big giant gold stars! They were the best!

I had to find some movers on a last minute move and happy I went to Graceland. The movers that came…read morewere great, they had a "get it done" attitude and worked with a sense of urgency and professionalism. Keep those movers, they are the reason I was so happy with everything. They conquered my stairs and everything was delivered in the condition it went.