Clean- new manager upped the temperature in "climate controlled" to 80-- great for hot yoga. We…read morewould have stayed but they kept upping the rent to where we were paying $60 more per month than new customers. Finally moved to a local unit that is clean, cool and 1/2 of what we were paying at xtra space. Use ONLY for Short term or be prepared for the gouging that will follow.

We lost our key and the representative helped us drill through the lock and get all our stuff! Very…read morenice lady, and they refunded the lock we bought since we were gonna move out and then helped us end our rental by the deadline so we didn't have to pay an extra month!

Horrible location. Tough to get to especially with all of the road construction. All they do is…read moreraise your rates the longer you rent and give new customers better deals. The past 3 times I have gone I have had to spend 20 minutes searching 3 floors just to find a cart. Paying 400$ a month and not having access to a cart and they still want more money for 24/7 access. facility has got worse and worse every year. climate control is not good and always warm. Over all if I could give this place less than a star I would. don't rent here you will be disappointed. you're better off renting from Extra Space Storage by rolling oaks mall. way better. This place sucks. moving out this week and would never ever be a customer at public storage again. extremely poor customer service

Just opened a storage at the Live Oak, Texas location. We had a wonderful experience with Morgana…read more She was polite, professional, and knowledgeable. We highly recommend this location.

Terrible! Broke several things packed in boxes marked FRAGILE. I think one of the movers was drunk…read moreor sick. And terrible customer service.

Horrible experience with Chapa's Moving service. One of the guys they sent was hung over, still…read moredrunk or sick. He was very slow. He fell and dropped several of our boxes marked clearly as "fragile". They claimed they were able to take apart and put our sleep number bed together. They took it apart but were not able to put it back together. I called several times to get help for the money I paid to fix the bed and the broken items and they refused to call me back. Do not use them.

This is a really nice, well lit storage unit I always…read morefeel safe there. Management is professional and friendly and the unit we rented is very clean.

DO NOT RENT FROM THIS PLACE!! We just had our unit broken into and it was inside since it was…read moreclimate controlled! You need a code to get in there! All of our stuff was taken-wedding stuff, christmas stuff etc. Mount storage said they don't have footage because they are "in the process of installing security cameras" well, the police officer who took my husband's statement said Mount Storage got hit 6 months ago-5 different units and they told the victims the same thing "we are in the process of installing security cameras". Sounds really fishy and like an inside job. DO NOT RENT FROM HERE!!!!!!!

I met with Karen and she had great customer service. She was extremely nice and friendly. The…read morefacility was clean and had easy access.

I've rented storage before, and Lockaway Storage at 410/I-10 is the most positive experience I've…read morehad. The building is secured, clean and nice, quite affordable rates, and the staff is kind and helpful. Thank you

The office staff on the weekend was very helpful and professional. We decided to rent here because…read morethey have 24 hour access. Everywhere else limited your times. Fair pricing. Climate controlled units available to

Very disappointed in the service and experience. We are planning a move and found a great deal for…read morea climate controlled unit online. When I called to see what I needed to do to start the process I left a voicemail. The return call said I needed to come in within 1 day or I would lose the online reservation. My husband left work early and drove to the location to process the application. When he got there he was told the rate and information online was incorrect and they would not honor it. The regular rate was not competitive so we will need to go back and shop around. It's unfortunate that businesses today don't honor their mistakes

I'm new to San Antonio, so you don't know this about me yet, but I don't give out 5 star reviews…read morewilly-nilly. 5 stars are for those who go above and beyond. 5 stars are for the cream of the crop. And here I am giving one of my rare 5 star reviews, so you can imagine how stupid I feel because I forgot her name. I told myself I wouldn't do that and I did. My stupidity aside, this is your place and she is your gal. First, I ordered a unit online and that was so easy. Then I called and organized the delivery of moving pods. Which sounds easy, but working with moving pods was harder than I thought it would be. And she was so nice through all of my confusion and went out of her way to help me. Which I really appreciated because I was very stressed out at the time. Then the moving day came and I had issues with the moving company and the pod company and organizing the two. I spent the whole day in the parking lot waiting on people. And I ended up having to go into the office several times that day, for various odd reasons. Every time, she had to get up and come open the door. I felt really bad about that. But she continued to be smile-y and helpful. It was a hard, painful day for me and she was the bright spot. Thank you, B--something. Oh, it's on the tip of my tongue. Paying the bill is really easy. I pay by phone, but there are, like, 3 or 4 other ways. I have a great unit. The grounds are secure. I am very happy with my whole experience.

I've been a customer of US Storage Centers for over a year, and they initially offered some great…read morerental deals. However, they gradually increase the rent for the same unit, which is a blatant scam. They also claim that the unit's price will increase in 30 days, but a few days later, they charge the new price that was supposed to be implemented 30 days later. The company is incredibly unprofessional and unresponsive, especially the management. I've visited their office three times to address these issues, and they promise that Yolanda Pena will contact me. She never does. I've also called their number and spoken to the call center, who assures me that the property manager will contact me. Yet, she never does either. Overall, US Storage Centers is a terrible company that shows no regard for its customers, rent elsewhere.

Excellent communication and helpful tour of facility. Handy carts available for use And security…read moreseems to be top notch. Would definitely recommend to anyone needing a storage unit.

Great location, even better customer service, price and cleanliness!! I highly recommend storing…read moreyour property here, it's the best managed storage location I have ever used.