Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

This is the 2nd time trying to rent space. 1st time, I reserved on line and had date to go. They…read morecalled and stated they were closing early and I couldn't get there in that time. 2nd time, rented on-line and got a date. The website said they were open at 11 am. They weren't. I called the number and was told they open at 11 and they were likely late so for me to wait. I waited over 30 minutes and never got a call nor did they open. I finally got a call and they as told they aren't open on Sunday and the website should have been updated. I told her it wasn't and apparently their call center didn't know of the cha he either. Apologized and stated I could go tomorrow. I scheduled it when I did both times because it was available and met my time frames. I told them o would be looking elsewhere and I don't think they even cared.

Reserved a storage space at this facility... Horrible customer service and the facility looks…read morerundown and unsafe! I vacated the same day I was supposed to move in . Do not use them for your storage needs if you value your belongings... or prioritize, customer support, and satisfaction!!

BEWARE!!!! Years ago they were owned by a nice old couple. Now some big company bought it and it's…read moreturned into the worst storage facility I've ever had! To top it off, my camper was STOLEN and I can't get a hold of anyone! (I filed a police report and they aren't getting back to the police either!) Just sends me to voicemail and no one ever calls me back! They're still charging me for a space I no longer need and the price has gone up significantly! Do NOT rent from these crooks! Seems Emily S. Can comment on the good reviews but can't seem to get to me about my stolen camper?!

We are so lucky to have found this location to store our travel trailer! The location is great,and…read morean easy access from our home. We so appreciate Engel RV and Boat Storage.

They are very helpful and nice to work with. Were flexible when my dates changed and Have went…read moreabove and beyond to help me.

Amazing customer service, Maggie is just wonderful to do business with and I am hoping it stays…read morecool enough to not ruin my belongings.

Maggie is great! Very nice and helpful. Got my mom set up with a storage unit. Very smooth process.read more