This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

Nice clean well run facility, but rent is way over priced for the area. Latest rate increase over…read more30%.

I was locked out of my unit on accident and the district manager came to my rescue !! This company…read moreand the people working for them have been so accommodating and professional !!!! I can't recommend them enough !!!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

Very pleasant experience here from the time I inquired to the time I paid my unit to move in. Lisa…read moreis very helpful and more than willing to answer any questions with no attitude... and trust me I have LOTS of questions lol....I'd highly recommend this storage facility it's nice, clean, quiet, and peaceful and convenient here and the units are great prices on top of that they offer good deals, if you want quality you'll definitely get it here!!!!:)))

We had a three-man team move items out of our two storage units and then consolidate the remaining…read moreitems into one of the units so we could stop renting two. Then they delivered what we needed to our house. They arrived exactly on time and all of them worked very hard. All three were extremely kind and patient--we had to open several boxes to see what was inside since our previous movers did not label them properly. One thing that stood out was the excellent teamwork among the three guys. Highly recommended and we plan to hire them again when our house renovation is complete and we can move everything else in.

Kenneth was upfront and honest about possibly needing more trucks to do the move in one trip. I…read morebooked with him based on that. Where it turns south is when I asked if another date was available, he said yes, I said I'd get back with him to confirm a change if needed, I never got back to him about changing the date. So I was surprised to receive an email saying my date was changed to the unconfirmed date I asked about and my original date now being gone. I asked for a refund on the deposit as it was not a mistake on my end that the date changed and he said it was non-refundable. Your mileage may vary with the company.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

Unless you want to store items with little or no value, avoid this place like the plague. My…read morestorage unit was burglarized & ransacked. Police & insurance had to get involved. The policeman seemed skeptical. What are the odds? The surveillance camera covering my unit was 'having technical difficulty.' (wasn't working) There just happened to be a hole in the fence-- also not covered by surveillance. Someone just happened to know the gate code. He said they get a call about every one or two months about this place. His advice: shop around & find a different location. To add insult to injury, read the fine print if using their "CubeSmart" insurance. If understood the payoff correctly, $2,000 is the maximum they'll pay for your $12.50 a month. Finally the 'hardened' locks they sell you. The shank of the lock is shiny chrome plated pot-metal -- not hardened steel. If the cop is to be believed, thieves use a small grinder and can through through the lock pretty fast.

I have had several cubes in multiple stores over the last 10 years, this location was the first to…read morefail to provide world-class customer service, From the moment of signing contracts, to the moment of resignation, they did the complete opposite. I'm particularly referring to the general manager Dale. Hire better CubeSmart. Hire better.

Although I decided not to rent there, I would love to shoutout Tiffani. She not only answered my…read morequestions but even during the tour she was very thoughtful, respectful and honest. I was glad she is very knowledgeable about the storages and also what could fit inside and what couldn't. She by far went above and beyond to try and answer the questions I had as well as assist in any future business.

So far so good, but my rating could change depending on how the entire experience turns out. I…read morewould rather not change it but will have to see. Had to get a rental unit for my bro. I placed the order over the phone. Got a unit with doors opening on either side. Was told it was cheaper. Once I got there, I had to buy an additional lock! I said but I'm not gonna use it, Mgr said its our policy. Wtf would've been nice to know over the phone! Unit was clean, spacious. Guy helping us was super friendly and funny with a lot of personality and even let us borrow his hand truck! I know I'm supposed to rent those, but we had one in the bed of our truck and he let us use his just to unload since our tire was flat. All in all, I suppose this is what a storage unit should cost, but I felt like the cost just kept going up. Would I rent from them again? Not immediately, we'd check out their competition first for who has the best price given!

We have had business with this company for the last 20 plus years and have never had any complaints…read moretowards them. Several different managers have been here over time; the current managers (Brian and Sky Womak) are great people and go out of their way to help their customers. Many improvements to the security of the property have been made (security cameras, new gate system, updated resurfacing of the drive areas, new storage units - larger in dimension, seemingly little things, yet still important to the structure as a whole. I would definitely recommend this company and especially this location given the current management and their valued customer appreciation. Many thanks to both of you, Brian and Sky, keep up the great work!

This place is run by a couple named Sky and Brian. They are such neat and personable people. They…read moreare so helpful and kind. I feel so very blessed to have found this place. Above and beyond A++++