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    The Keep Storage - Vance Jackson

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    7 years ago

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    Your Storage Place

    Your Storage Place

    3.3
    (4 reviews)

    Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

    DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

    All My Sons of San Antonio South

    All My Sons of San Antonio South

    1.6
    (218 reviews)

    Service requested is for a full move and we are waiting until early August. Thus far booking was…read moresmooth. I will update once service is performed.

    I would absolutely NOT recommend All My Sons Moving & Storage based on my experience…read more I paid approximately $1,300 for a move that was never actually completed. I scheduled and paid for three movers. Four arrived, but during the move, multiple crew members were vomiting and were unable to work effectively. I was genuinely concerned about their health and safety, as well as having someone actively vomiting in or around my new home. The move took significantly longer than expected, communication was poor, and at the end of the day I was left with furniture that was not reassembled, items still wrapped, belongings left in my garage, and a recliner literally split between two floors of my home with exposed metal. What has made this experience even worse is the response afterward. I contacted the company repeatedly asking them to come back and FINISH THE JOB I ALREADY PAID FOR. I was promised updates that never came, and as of today, it has been 13 DAYS since my move and I am still dealing with an unfinished job. Their website talks about handling "every step of the journey" with care and reliability and making your move easier. My experience has been the exact opposite. I have spent nearly two weeks following up, rearranging my schedule, living around unfinished furniture, and trying to get a resolution for a service I already paid for. This was not simply a damaged-item complaint or a minor inconvenience. The service itself was incomplete. I trusted this company because I had previously had a positive experience with them. Unfortunately, after this move and the way my concerns have been handled afterward, I would not use them again. I am still requesting that All My Sons appropriately resolve this situation and compensate me for the incomplete service, loss of use of my furniture, time spent dealing with this issue, and the significant stress and disruption this has caused.

    The Keep Storage - Vance Jackson - selfstorage - Updated August 2026

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