Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

You can not go wrong with this facility! They are clean and the employees are great. I recommend…read morethis place for any storage need even climate control units!!!!!

TL;DR: Don't rent here. Rodents and nowhere to throw out the unsanitary things the rodents destroy…read morein your unit. Spend a little extra and go somewhere else. We chose this location out of convenience and affordability. Unfortunately, the price should have tipped us off that the facilities weren't good. When we went to get our things out, there were rodent droppings EVERYWHERE and IN EVERYTHING. Luckily, there were no live or dead animals that we came across or I would have just given up entirely. We lost some precious memory items and several items of value which were destroyed or could not have been easily sanitized. It was gross, I felt so nasty after we cleared it out and I was gagging. Now we are stuck having to clean and sanitize what we could salvage and with the cost of replacing the damaged items. To top it off, you aren't allowed to throw things away. The dumpster is locked. A lot of people put their trash around the dumpster because of this so I'm sure the mice have a field day with that, too. Obviously, I'm upset but I don't think I have any protections in this case. Don't use this place. It's not worth the headache, loss, and health hazards to save some money.

This is a great place!! Very nice staff. They work hard and put the customers first! So refreshing…read moreto have GREAT CUSTOMER SERVICE! They keep the place clean too. My unit has been perfect. Always carts available and elevator works great:)

worst place, they are never on the office we called we made reservation, when we get there no one's…read morethere.

Nearly a month after my move, my furniture still isn't fully assembled, and tonight it became a…read moresafety issue involving my pet. I couldn't find my kitten and heard faint cries coming from inside the still-wrapped, unfinished couch. My kitten was trapped inside. I had to cut through the plastic and paper with scissors to free it. I have video of the incident. This is no longer just a delay--my pet was put in danger because the furniture was left unfinished for weeks. This is unacceptable and needs immediate attention.

Service requested is for a full move and we are waiting until early August. Thus far booking was…read moresmooth. I will update once service is performed.

I met with Karen and she had great customer service. She was extremely nice and friendly. The…read morefacility was clean and had easy access.

I've rented storage before, and Lockaway Storage at 410/I-10 is the most positive experience I've…read morehad. The building is secured, clean and nice, quite affordable rates, and the staff is kind and helpful. Thank you

I went to get my items out and left a VACUUM. Called to go and get it as soon as they open before…read morethey even searched the unit to notice if I was gone. Try to be honest and do the right thing. Manager wanted to charge me for the full month and then told me that the calls are recorded almost as a threat if I didn't pay it, and didn't notify me that the call was being recorded prior to our conversation, but after I was upset about paying $100 for one day. I would never recommend rat infested storage unit. Super unprofessional and you can just go to the other Public Storage is down the street

Absolutely do not rent here. I live next door and in the 3 years ive lived next door ive seen many…read moreburglaries, homeless people living in the units, and other crimes. Ive personally had to call the police several times due to burglaries and trespassers. I used to rent a space there twice but both times they raise the rent buy 50% after the first 3 to 6 months and then 100% rise in rent within the first year. They refuse to work with you about the rates and constantly harass you if rent is late. They charge extra for everything, including breaking your own lock and charging you to put their lock. Then after you pay, they keep you locked out your own unit and fail to grant gate access. THEY DO NOT HAVE SECURITY CAMERAS IN THE FACILITY. police are constantly called by people like me and other neighbors.a few months ago they shot someone in one of the units. People would break into my apartment complex to gain access of the storage unit. Their solution? They put metal sheets covering only half the fence. Also they have serious pest issue with wildlife living in the premises. Many raccoons, skunks, and possums with create a high risk for rabies to the nieghbors domestic pets. The very worst place to store your possessions. They are crooks that allows crooks into their facility negligent at best.

Staff is super friendly and helpful, the security for the facility was fantastic as well. I really…read moreenjoyed the last few years I had storages here. Thank you for your kindness and assistance!

I had my furniture stored at this facility. I had movers pick up to bring to my home. They called…read moreme to alert me that there were rat droppings everywhere and proceeded to take pictures. Upon arriving at my home the droppings fell everywhere now I am faced to hire cleaners to pick up all this mess. I was paying $280 per month thinking that it was a safe and secure unit. The movers said they had never seen anything this bad before. I called the manager and apprised her of the situation and she refused to give me any consideration. She could have cared less. This facility is located on Huebner Rd.