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    Public Storage

    2.9 (20 reviews)
    Open 6:00 am - 9:00 pm

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    Jyro Alejo A.

    easiest move-in ever BUT after one week of being here I came across small droplets of rat/mice crap and didn't care if insurance would cover any damage I want the items I have the SAME when I moved-in. leaving and going with CubeSmart

    Dead rodent.
    Falcon X.

    You can just kinda tell that there's no groundskeeper, or one that cares to keep up with the place. Literally nearby other storage units, there has been a dead rodent for WEEKS. It was fresh roadkill at first, and then a week after initial sight of it, came back and witness a vulture eating it "kinda cool" 2 weeks after seeing it, and it's STILL THERE. A little unacceptable, as that can be a health hazard, or even a danger to anyone who is tight in schedules that has to bring their kid. On the topic of pests, went into our company's storage and found a pile of ants just crawling on some important boxes. Would not recommend this place. Spend the extra buck on a better quality unit storage.

    Fresh grind marks on my storage unit that were not there before
    Christi C.

    DON'T RENT HERE!!! (Fredericksburg Rd-San Antonio location) My lock was grinded off and management didn't know who did it and blamed me. (See pics below) They have terrible customer service, horrible management and security at their facility. I rented a storage and a few months later get an email that my unit was found unlocked. I call the office and they tell me I need to go put a lock because "I" forgot to lock it that last time I was there. I had only been there one time which was the day I got the unit and did put a lock on it. They told me there was no lock on it at all. Management continued to insinuate I did it or my "husband" came without me knowing. Funny I don't have a husband. I go put a replacement lock and you can clearly see there are fresh grind marks on my storage unit. I have paid via automatic payment so it wasn't grinded off due to non-payment and management had no idea who did it. They continued to put the blame on me or my supposed husband. This doesn't sit well with me. Someone grinded a lock off and no one saw anything. I had enough and called the district manager a handful of times left multiple messages and I have yet to hear back but I did get a rate increase of $15 after 5 months via email. Still haven't heard back to voice my concerns over their lack of security. This shows the lack of concern for the security of their customers belongings. Someone grinded off a customers lock from their storage and they don't know who did it and they aren't concerned? After 6 months I am done. This was the worst storage experience ever. The most important thing there is the security of your stuff and they don't care enough to even respond back. I will never rent from another public storage again. The manager on duty was the most unfriendly person and continued multiple times to insinuate it was my fault that I did it. Save your peace of mind and money. Don't risk losing your stuff or having to get a call to go put a lock on it because all of a sudden it doesn't have one.

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    8 years ago

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    3 years ago

    Price advertised as $1 first month and $65 a month ..had to pay $130 to move in and still says I owe $30 on the first 2 weeks after I rented

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    4 years ago

    Worst storage facility ever! Management doesn't answer the phone. This faculty has rats too. They'll tear your stuff up. You've been warned.

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    9 years ago

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    Your Storage Place - Rental Office

    Your Storage Place

    (4 reviews)

    Medical Center

    Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

    DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

    Storage Depot

    Storage Depot

    (2 reviews)

    If there was a negative 1 star I would have given that. This place is a black hole. I've been…read morecalling the number provided, it's a call center, I explained I was in the hospital and couldn't get to the storage unit to take off the lock in time. No one called back. My mistake was I should have said nothing. I did receive a call on the 9th demanding payment for air. Long story, I never moved one item into the unit, it's air. Be aware the game this company plays is they will abandon you when you need to get the gate code to take off the lock, they will ignore you when you try to reach them. This creates a scam to demand monies by communicating at the last minute when the gate code won't work. Nevermind talking to the manager or regional manager, this business is a scam.

    I was helping my mom move out of her home and into a smaller apartment. We ended up having a need…read morefor a small storage facility last minute. Did a quick search online and storage depot was the closest to us, still open late Saturday afternoon. Headed over and was assisted by Denise. Denise was great, patient, and took her time helping us even though it was almost time for the office to close. EXCELLENT customer service. We were able to get a unit, and even after a small mixup on my behalf, she was able to help us correct the error even though it was well past her scheduled shift. The facility is in great condition and the storage units are reasonably priced. Would definitely recommend doing business with this location.

    Public Storage - selfstorage - Updated May 2026

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