If there was a negative 1 star I would have given that. This place is a black hole. I've been calling the number provided, it's a call center, I explained I was in the hospital and couldn't get to the storage unit to take off the lock in time. No one called back. My mistake was I should have said nothing.
I did receive a call on the 9th demanding payment for air. Long story, I never moved one item into the unit, it's air.
Be aware the game this company plays is they will abandon you when you need to get the gate code to take off the lock, they will ignore you when you try to reach them.
This creates a scam to demand monies by communicating at the last minute when the gate code won't work.
Nevermind talking to the manager or regional manager, this business is a scam. read more