Best Storage unit I have ever had. Very concierge like service from the owners. Units are clean and…read morewell maintained. Smells good inside the hallways. Very happy with this choice. High tech entry and exit and monitoring. Good for the money/Value.

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Facility never once tried to remedy rat/feces with us so I'm again going to leave a one star…read morereview. They need to be held responsible for allowing units to store food.

Great Customer Service to start! Super Clean, organized and very secure. Debbie was great, she…read moremade sure we had everything we needed and I was impressed with her personal service. Great location not far from I-35, Highly Recommended and Affordable.

Not a safe or secure facility! Please think twice before storing belongings at Memorial Self…read moreStorage in New Braunfels TX. Last month - July 16, 2023 (Sunday morning) our trailer was stolen along with numerous other people's property including a truck, other trailers, RV, and even broke into a storage unit with valuable things inside!. Our trailer was stolen on a Sunday Morning in broad daylight, and the thieves were able to make a double trip within the two hours of the evil thievery! Not only were the thieves able to make a double trip on that Sunday morning, but they were there stealing on the Thursday - July 13, 2023 before! The owner obviously did not secure the gate so this would not happen again. The thieves broke the chain on the automatic gate system and opened it manually. The gate to this day is not completely repaired! This was negligence, and irresponsibility on the company's part! Memorial storage obviously does not care about their customers..This company did not even think to let the tenants know about the first break in - Just a heads up would've been nice, for example we have our new storage facility that we are now storing our RV that emails us about the increasing crime at storage facilities (for a heads up), and the gate is properly secured at our new facility! This is so sad and heartbreaking for the hard working people that had their belongings stolen that will probably never get back.. I would STAY out of this storage facility if you want to keep your belongings!

Terrible storage facility! Do NOT rent space here. They offer terrible customer service. Don't do…read morewhat they say they will do. Very unhappy!! Save yourself and don't rent here!!!!!!

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

This is the 2nd time trying to rent space. 1st time, I reserved on line and had date to go. They…read morecalled and stated they were closing early and I couldn't get there in that time. 2nd time, rented on-line and got a date. The website said they were open at 11 am. They weren't. I called the number and was told they open at 11 and they were likely late so for me to wait. I waited over 30 minutes and never got a call nor did they open. I finally got a call and they as told they aren't open on Sunday and the website should have been updated. I told her it wasn't and apparently their call center didn't know of the cha he either. Apologized and stated I could go tomorrow. I scheduled it when I did both times because it was available and met my time frames. I told them o would be looking elsewhere and I don't think they even cared.

great, locally owned business. This is a no frills place, but they are timely, secure, and honest.read more

Just got my trailer stolen from this place. This was my bread and butter mobile HVACR shop. Black…read moreoutside with metal diamond front. Lock to this place was cut. Locks to my trailer was cut, and found them on the ground next to where my trailer was parked. Over $17,000 dollars of items including trailer gone. THIS PLACE IS NOT SECURE. NO CAMERAS AND NO RESPONSIBILITIES. Don't try to call her she said she doesn't answer. You don't get what you pay for. You get it stolen. DO NOT RENT FROM THIS PODUNK PLACE. I am a veteran and you should be ashamed using "American" name. It was safer in the Middle East.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

Sergio and team were absolutely amazing today. They moved me from 1 apt to a townhome in 2 hours…read more The price was amazing and the guys are friendly and professional. Highly recommend

Filed a complaint with Texas DMV…read more I hired Swift Movers LLC for a move in San Antonio on February 20, 2026. During the move, their crew wrapped and transported my 55-inch Samsung television, which was fully functional prior to the move. After unwrapping and powering it on at my new residence, I discovered severe panel damage, including cracking and vertical line distortion, ruining the TV. We observed the crew drop a plastic box containing personal belongings and drop our mattress, demonstrating careless handling practices. I booked the Basic Move option and was informed verbally that damage claims are considered on a case-by-case basis. Despite this, my claim for replacement value was formally denied, citing lack of a specialty TV box and basic coverage. Attached are photos of the damaged television. Sharing my negative experience so others know what to expect.