I'm always treated with respect and courtesy when I go to the office or call with questions. The…read morefacility is kept clean and Vicky is very professional and welcoming when it comes to customer service. Keep up the good work and thanks.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

The storage unit is convenient and easy to access. Good luck getting someone on the phone and…read moregetting through their annoying AI gatekeeper. You better get your own high security lock instead of the easy break in combination lock thy give you when you move in. Not that it will stop anything because I found two people on that facility that had their stuff stolen because someone took the screws out from the unit walls behind it and stole all their stuff because they are so cheaply built. While I was talking to the police about my break in a lady walks up asking about her break in from Feb 3rd and said they came back the night before to steal the rest of her stuff. I lost over $25,000.00 and insurance will never cover it and they stole everything except my wife's yard decorations. They raise the rent after you get in there, they promise two free month's rent, give you one and you have to bitch to get the 2nd month then they'll jack up the rent the next month to recoup what they just gave you. I've used a lot of storage units over the years and this has been the worst. They knew these break ins were happening but they haven't done anything to increase security or notify people to check their units because they know people will move out. The thefts at my facility feel like someone in the company is giving out lock combinations others are losing their property because of the ease of breaking the latches. This company operates under a number of company names and I wouldn't use any one of them. I was in a big hurry when I had to move in and didn't read the reviews or I would not have gone with this company or facility. Converse, TX and San Antonio as a whole sux and we are moving away from this whole area ASAP. I lived in Houston for 60 years with no crime. Moved to SA and my truck was broken into to get nothing out of the truck, people tried to break in my home in Universal City twice, nice neighborhood, had to draw my weapon to stop two muggings and now I lost $25,000.00+ of vintage musical equipment because I trusted this storage facility. I know it was automated but while I was dealing with the police I received a notice I needed to pay my March bill for $148.95. My bill started at $79.00/mo in July 2025. Store you crap here at your own risk because these people are 100% automated and good luck getting anything resolved. When I called in they had an option to file a break in report like it was an everyday thing. It appears they know their operation better than I do and they are just fine with it, just file the insurance and they can keep doing business as usual and will not do anything to address these horrible negative reviews.

Same story, 2025. Rent goes up every 6 months; many units were broken into on the same weekend,…read moreincluding mine. Definitely an inside job. Now they want to increase rent due to updating security. Give me a break. No on ever answers phone. I miss when the old couple was running it. Gotta move out this month and hope the investigation will uncover these crooks. DONT rent storage from here!

Thank you so much for having such a wonderful employee in Irene. She has grea customer service and…read morewas extremely helpful. I was having so much trouble with your online service and Irene helped me secure my unit and I was in and out before I knew it.

From the owner: We are the only climate controlled storage on Pat Booker. Come on by or call, and get a tour of our…read morestorage units and see what makes us stand out from the others.

Maggie is great! Very nice and helpful. Got my mom set up with a storage unit. Very smooth process.read more

From the owner: iStorage offers convenient and affordable self storage units in Cibolo. If you're looking for…read moreclimate controlled storage units, you'll find a space to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Rent with iStorage and see why our units are the ideal place for all your storage needs. Come visit us at 508 Cibolo Valley Dr to secure your space today. iStorage is an NSA Storage brand and facility.

maria was very helpful! I recommend this property. her service was excelent and greatly appreciatedread more

Marie was very professional and helpful. she explained everything in detail and even walked to…read moreshow us exactly where the unit was located. Outstanding service. Jeff P