I've been a customer since 2018.Needed to move my things.They helped me tremendously.Several…read morepeople broke in my storage and numerous others on their premises.They called me immediately about the inconvenience and ask if I could come to see if anything was taken.Received a new lock and went to check on my storage unit.Numerous belongings were taken.The management was extremely helpful by having me have protection plan on my unit.Filled out the forms and police report and management supported me through the process.I truly appreciate them. I'm in good hands.

Great customer service! I needed a quick and easy process today getting a unit, and I got that from…read morethese wonderful employees today. Thank you so much I can't remember the names of these employees but everyone was above and beyond. Very much recommended!!

The storage unit is convenient and easy to access. Good luck getting someone on the phone and…read moregetting through their annoying AI gatekeeper. You better get your own high security lock instead of the easy break in combination lock thy give you when you move in. Not that it will stop anything because I found two people on that facility that had their stuff stolen because someone took the screws out from the unit walls behind it and stole all their stuff because they are so cheaply built. While I was talking to the police about my break in a lady walks up asking about her break in from Feb 3rd and said they came back the night before to steal the rest of her stuff. I lost over $25,000.00 and insurance will never cover it and they stole everything except my wife's yard decorations. They raise the rent after you get in there, they promise two free month's rent, give you one and you have to bitch to get the 2nd month then they'll jack up the rent the next month to recoup what they just gave you. I've used a lot of storage units over the years and this has been the worst. They knew these break ins were happening but they haven't done anything to increase security or notify people to check their units because they know people will move out. The thefts at my facility feel like someone in the company is giving out lock combinations others are losing their property because of the ease of breaking the latches. This company operates under a number of company names and I wouldn't use any one of them. I was in a big hurry when I had to move in and didn't read the reviews or I would not have gone with this company or facility. Converse, TX and San Antonio as a whole sux and we are moving away from this whole area ASAP. I lived in Houston for 60 years with no crime. Moved to SA and my truck was broken into to get nothing out of the truck, people tried to break in my home in Universal City twice, nice neighborhood, had to draw my weapon to stop two muggings and now I lost $25,000.00+ of vintage musical equipment because I trusted this storage facility. I know it was automated but while I was dealing with the police I received a notice I needed to pay my March bill for $148.95. My bill started at $79.00/mo in July 2025. Store you crap here at your own risk because these people are 100% automated and good luck getting anything resolved. When I called in they had an option to file a break in report like it was an everyday thing. It appears they know their operation better than I do and they are just fine with it, just file the insurance and they can keep doing business as usual and will not do anything to address these horrible negative reviews.

Same story, 2025. Rent goes up every 6 months; many units were broken into on the same weekend,…read moreincluding mine. Definitely an inside job. Now they want to increase rent due to updating security. Give me a break. No on ever answers phone. I miss when the old couple was running it. Gotta move out this month and hope the investigation will uncover these crooks. DONT rent storage from here!

Thank you so much for having such a wonderful employee in Irene. She has grea customer service and…read morewas extremely helpful. I was having so much trouble with your online service and Irene helped me secure my unit and I was in and out before I knew it.

From the owner: We are the only climate controlled storage on Pat Booker. Come on by or call, and get a tour of our…read morestorage units and see what makes us stand out from the others.

Maggie is great! Very nice and helpful. Got my mom set up with a storage unit. Very smooth process.read more

From the owner: iStorage offers convenient and affordable self storage units in Cibolo. If you're looking for…read moreclimate controlled storage units, you'll find a space to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Rent with iStorage and see why our units are the ideal place for all your storage needs. Come visit us at 508 Cibolo Valley Dr to secure your space today. iStorage is an NSA Storage brand and facility.

maria was very helpful! I recommend this property. her service was excelent and greatly appreciatedread more

Marie was very professional and helpful. she explained everything in detail and even walked to…read moreshow us exactly where the unit was located. Outstanding service. Jeff P

Update 2/14/2024:…read more Well, unfortunately, re-assembling our bed did not go well, to put it as kindly as I can. I'm a pretty straightforward person so I'll just tell it like it is. Ben and Pavel arrived on time, and got to work on the bed. All of the hardware, except for one L-bracket, was there. I ordered a new L-bracket, and it was on the way from Wal-Mart, set to arrive within 2 hours. Anyway, Pavel did most of the work on the bed. He was kind of rushed, and didn't seem to take much care with what he was doing. I could hear him drilling, and could also tell he was stripping screws. They didn't come with tools, but we had all that here anyway, so they used our tools. My husband happened to come home early so he could help them out. He's assembled that bed a few times over the past 25 years, so he knows how it's supposed to go together. First, he told them that the canopy goes on last, after the bed and headboard are in place. Pavel still kept trying to attach the canopy pieces, although I had told him the same thing. He told me that the canopy will the support the bed frame and everything else. I shook my head, explaining that the canopy really doesn't support anything, although it does attach to the frame. The frame and drawers support the entire structure. He noticed that Pavel, who was doing most of the drilling, was not doing it right. He was drilling holes where no holes were needed, and when Rob tried to explain to him how it should go together, he was met with silence. Pavel told me he knew how to build things, but I explained the if this thing isn't put together right, it could end in disaster. For example, the boards weren't properly in the frame, and things were quite misaligned. Pavel wasn't very mindful of certain things, like the heater cord/sensor being under a board, and it being pinched. I pointed that out, but fixed it myself. Pavel really didn't seem to listen. I even downloaded instructions on how to put these things together, and Rob went in to show him, but he didn't seem interested. When Pavel told me that he ran out of screws we knew that it would be best to not have him complete the job. He shouldn't have needed any. I was tired of trying to explain how it goes, and my husband was, too. I wasn't going to risk further damage to my bed, or worse, disaster due to improper assembly. Once the bed is disassembled and all the hardware saved, there should be no need for new hardware. I am attaching some pictures and a short video explaining what was wrong in that area. The guys were polite, and they did move a dresser and a nightstand back into place, as well as a bookcase and some books. However, the main thing for which they were hired yesterday, the bed, didn't go well. Pavel was trying to build the bed, rather than assembling it. Original Review: I had a rather unusual job, and due to some unforeseen circumstances, I needed some movers ASAP. We are having new floors installed, and needed help disassembling an enormous canopy waterbed and moving some very heavy furniture out of the rooms they were in. In desperation, I reached out to Tom with Move With Us, and he quoted me a very reasonable price and sent a couple of guys over immediately after the job they were currently working. The two gentlemen arrived exactly on time, and were very polite. They did everything we needed and more. Nothing was broken or damaged. This is one of the best, if not THE best, experiences with movers that I've ever had. I will need to have all the stuff put back the way it was, and I will definitely be contacting them for that.

These guys are AMAZING!! Want to talk about attention to…read moredetail, arriving on time, completing the job ahead of schedule and being beyond professional- they check all the boxes. After a very stressful move to San Antonio from Chicago, they truly saved the day. Without a question the best moving experience I ever had. 5 stars, but you deserve 5000000. Thanks again!!